Browser Not Supported by Jira: 3 Ways to Quickly Fix It

by Vladimir Popescu
Vladimir Popescu
Vladimir Popescu
Managing Editor
Being an artist his entire life while also playing handball at a professional level, Vladimir has also developed a passion for all things computer-related. With an innate fascination... read more
Fact checked by Alex Serban
Alex Serban
Alex Serban
Browser & Networking Expert
After moving away from the corporate work-style, Alex has found rewards in a lifestyle of constant analysis, team coordination and pestering his colleagues. Holding an MCSA Windows Server... read more
Affiliate Disclosure
  • Jira web app doesn't support all browsers.
  • You can encounter the browser not supported by Jira problem at any point because its causes are many.
  • Switching between browsers can be a solid alternative to fix this issue.
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Jira is software designed to help teams across different professions manage their work. It serves as a tool to manage agile software test case development. With Jira, you can create, track, update, plan, report, and access the progress of any scrum.

Jira has a web app version that allows users to access it through their mobile browsers. It is available across different operating systems, and it is a cross-browser platform.

However, users encounter issues like browsers not being supported by Jira when trying to access Jira on some browsers. The Jira web app version has requirements and features that allow browsers to run it.

What browsers does Jira support?

1. Google Chrome

It is a Chromium-based browser owned by Google, and it has a lot of features. These features allow it to access web apps like Jira smoothly. It makes use of extensions that you can add to improve these functionalities. Also, it has lots of workspaces that you can assign to different projects.

⇒ Get Google Chrome

2. Firefox

Mozilla Firefox is a browser with amazing functionalities. It allows users to access vast amounts of extensions and features. Firefox has a stable security system and prevents internet attacks. It is strong and reliable to run web apps like Jira.

⇒ Get Mozilla Firefox

3. Safari

Safari is a browser by Apple, and it is the default browser for all Apple devices. However, it is fast and uses a stable internet speed for heavy project managers like Jira. It has a simple interface that allows users to access it easily.

⇒ Get Safari

4. Microsoft Edge

Edge is one of the best browsers for speed and productivity. It uses a high intelligence code to provide the best internet experiences for its users. It is a good browser for Jira.

⇒ Get Microsoft Edge

What can I do if my browser is not supported by Jira?

1. Update your browser

  1. Launch your Chrome browser, click the Menu button, and select Settings from the options.
  2. Click on About Chrome in the left pane.
  3. If there’s an update, it’ll download automatically.

2. Disable browser extensions

  1. Launch your browser and click on the icon of the extension in the upper right corner.
  2. Click Manage Extensions.
  3. Then, disable the extensions by toggling off the blue icons.

Some extensions have configuration settings that conflict with Jira. Hence, this may prevent your browser from working with it.

Also, you can try using the incognito tab, just to check if the issue is caused by the extensions or not.

3. Change your internet connection

When your internet connection is poor, it can affect Jira and sometimes can prompt the browser not support error. Also, your network might be blocking access also.

So, restarting your internet connection source might be helpful in getting a better sync and connection.

Reinstalling your browser can also be an alternative to fix this problem. However, it should be the last thing to do after trying all other solutions. Although, the solutions above should solve the browser not supported by Jira issue.

You can also learn about some browsers with the best customizable web address features. Let us know which fix worked for you in the comments area below.

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