How to Fix the Browser Not Supported Message on a Samsung TV

by Afam Onyimadu
Afam Onyimadu
Afam Onyimadu
Afam is a geek and the go-to among his peers for computer solutions. He has a wealth of experience with Windows operating systems, dating back to his introduction... read more
Fact checked by Alex Serban
Alex Serban
Alex Serban
Browser & Networking Expert
After moving away from the corporate work-style, Alex has found rewards in a lifestyle of constant analysis, team coordination and pestering his colleagues. Holding an MCSA Windows Server... read more
Affiliate Disclosure
  • Not all browsers are supported on a Samsung TV, we however recommend the Opera TV browser or the Samsung browser. 
  • When you have insufficient RAM or corrupted data, your browser may stop functioning. 
  • While using a browser on your TV, it is recommended to use a good VPN. 
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Smart TVs are the only way to have a complete TV experience. From relaxing with our favorite series on Netflix to following our favorites on YouTube, it’s limitless the options we may have.

The many different dynamic apps make it a continuous stream of unending entertainment, and our good old browser plays an important role as well.

Unfortunately, on the Samsung TV, a few users have encountered the error message that says that the browser is not supported.

We look at this and give you expert tips on getting around this issue.

Note that we always recommend using a VPN to connect to the internet; luckily, the process of using a VPN on a Samsung TV is straightforward.

What browsers work on Samsung Smart TV?

If you are looking for browsers to use on your Samsung TV, here are a few good options:

  • Opera TV web browser
  • Samsung Internet Browser
  • Amazon Silk
  • Google Chrome
  • Mozilla Firefox
  • Puffin Browser

Why won’t my web browser work on my Samsung Smart TV?

If your TV’s RAM is insufficient or the browser app data is damaged, Samsung TV browsers may cease functioning. Restart the Smart TV, delete your browser history, and verify your internet connection in any of these scenarios.

Quick Tip:

If your current browser is not working on Samsung TV, you may switch to a more compatible one.

Opera is a featured browser that works on your Smart TV and benefits you with stable and quicker navigation, plus multiple apps integration right on the homepage.

In addition, you can follow a practical guide to install the Opera TV browser.


Get this ad-free and customizable browser on your Samsung TV with no trouble.

What can I do if my browser isn’t supported by Samsung TV?

1. Restart the TV

  1. Turn the TV off.
  2. Pull the power cord out of the wall outlet.
  3. Turn on the TV after waiting for three to five minutes.

When it comes to electronics, restarting is the simplest technique. It might assist in removing any extra cache that could be creating browser difficulties on your Samsung TV.

2. Clear the cache

  1. Click on the three dots at the top right of your browser.
    browser not supported samsung tv
  2. Click on Settings.
    browser not supported samsung tv
  3. Select Privacy.
  4. Click on Browsing history, Cookies and site data, Cached images and files.
  5. Click on the Clear data button.

Clearing the cache is also essential when you have issues with your Samsung TV browser server not being found.

How to unlock web browser on Samsung smart TV

  1. Go to your Home and select Apps.
  2. Click on the Settings gear.
  3. Select any app or browser and click the Lock/Unlock button.
  4. Input your pin, and the browser will be locked.

You can follow the same process to lock your apps.

Finally, note that a Samsung smart TV web browser update would have been a good solution, but you can not do a browser update. Instead, you may try updating your TV software as a last resort if the browser is not supported on Samsung TV.

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