FIX: This version of Chrome is no longer supported

Aleksandar Ognjanovic
by Aleksandar Ognjanovic
Troubleshooting Expert
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  • Google Chrome is one of the most popular and most used browsers in the market.
  • Users reported various Chrome errors and one of them is This version of chrome is no longer supported error.
  • To fix this problem, it’s advised to clear your cache or disable all extensions. If that doesn’t work, reinstallation might be your safest bet.
  • This article is just one of many from our Chrome hub, and if you’re looking for more guides, be sure to check it out.
can't update chrome android

Chrome is far and beyond the most popular web browser of this era. Even though people are, justifiably, talking about high RAM usage and privacy issues, Chrome is still the browser with most add-ons and it utilizes everything good (there’s also the bad) Google has to offer. It’s just reliable.

However, there’s a strange error which seems to bother some users and that’s the This version of Chrome is no longer supported error.

Now, you need to know that some Chrome features won’t work if you’re determined to stick to an outdated version. Updating is mandatory and hard to circumvent.

On the other hand, if updates are just not coming on their own, try resolving it with these steps.

What do I do if This version of Chrome is no longer supported?

  1. Clear Chrome’s cache
  2. Disable all extensions
  3. Reset Chrome to factory values
  4. Reinstall Chrome
  5. Scan for malware and PUPs
  6. Download an alternative version of Chrome

1. Clear Chrome’s cache

  1. Press Shift + Ctrl + Delete to open the Clear browsing data menu.
  2. Select All time as the time range.
  3. Focus on deleting Cookies, Cached Images and Files, and other site data.
  4. Click on the Clear Data button.clear cache
  5. Get back to Chrome. Click on the 3-dot menu, choose Help and then About Google Chrome.

If Chrome still won’t update, try with the next step.


2. Disable all extensions

  1. Open Chrome.
  2. Click on the 3-dot menu, click More tools and then Extensions.chrome extensions
  3. Disable all extensions (no need to delete them) and restart Chrome.

— RELATED: Chrome extensions increase CPU usage and slow down browsing


3. Reset Chrome to factory values

  1. Open Chrome.
  2. Click on the 3-dot menu and open Settings.
  3. Scroll to the bottom and expand the Advanced section.
  4. Scroll to the bottom again and click Restore settings to their original defaults.reset chrome
  5. Click Reset settings.clear chrome cache

4. Reinstall Chrome

  1. Close Chrome.
  2. In the Windows Search bar, type Control and open Control Panel.
  3. Choose Uninstall a program.
  4. Uninstall Chrome. Navigate to AppData and Program Files folders and remove all files associated with Chrome.
  5. Navigate here to download the latest iteration of Google Chrome.
  6. Download the installer and install Google Chrome.

If you’re met with the same error despite all the previous steps, try the last two steps below.

— RELATED: 6 of the best VPNs for Google Chrome to use


5. Scan for malware and PUPs

  1. Open Windows Defender from the taskbar notification area.
  2. Choose Virus & threat protection.
  3. Choose Scan options.
  4. Select Windows Defender Offline Scan.
  5. Save everything you’re doing as this mode will restart the PC.
  6. Click Scan now.offline scan windows defender

The second step is Malwarebytes AdwCleaner which deals with Potentially Unwanted Programs. Follow these steps to utilize it:

  1. Download AdwCleaner for free, here.
  2. Run the tool (you don’t have to install it).
  3. Choose Scan and wait for the procedure to finish.
  4. Your PC will restart and the cleaning process will continue after it boots again.
  5. Clean everything and restart your PC.

And the third and final step is to check for any unrecognized programs in the Control Panel and uninstall them immediately. If you don’t trust them, remove them right away.


6. Download an alternative version of Chrome

There are various Chrome alternatives based on Chromium, so you might try them out. Or, you can just wait until Google resolves the problem with a new update.

The This version of Chrome is no longer supported error rarely appears so it might be addressed rather swiftly.

In the meanwhile, try opening Settings > Help > About Google Chrome to check for updates manually. There you can also report the issue.

With that said, we can conclude this article. In case you have any questions or suggestions regarding this exact issue, feel free to tell us in the comments section.

FAQ: Learn more about Google Chrome

  • Why is my Google Chrome not updating?

If Google Chrome isn’t updating on your PC, the problem might be a corrupted installation or just a temporary glitch in Chrome.

  • What does it mean when Chrome is out of date?

When Chrome is out of date, it means that you’re using a version that doesn’t have the latest security updates and features.

  • How do I force Chrome to update?

To force Chrome to update, go to the Menu icon in the top right corner and choose Help > About Google Chrome. If any updates are available, Chrome will download them automatically.

  • Do I have the latest version of Chrome?

To check if you have the latest version of Chrome, go to Menu > Help > About Chrome. If the message says that Chrome is up to date, it means that you have the latest version installed.

Editor’s Note: This post was originally published in February 2019 and has been since revamped and updated in April 2020 for freshness, accuracy, and comprehensiveness.