FIX: This version of Chrome is no longer supported

Aleksandar Ognjanovic
by Aleksandar Ognjanovic
Troubleshooting Expert
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  • Google Chrome is one of the most used browsers in the market. However, users often get an error that states This version of Chrome is no longer supported.
  • To fix the issue, it’s advised to clear your cache. If that doesn’t work, reinstallation might be your safest bet.
  • You can also give a try to a different browser. Read the lines below to find out more about Opera.
  • This article is just one of many from our Chrome Hub, and if you’re looking for more guides, be sure to check it out.

Chrome is far and beyond the most popular web browser of this era. Even though people are, justifiably, talking about high RAM usage and privacy issues, Chrome is still the browser with most add-ons and it utilizes everything Google has to offer.

However, there’s a strange error that seems to bother some users and that’s the one that states This version of Chrome is no longer supported.

Now, you need to know that some Chrome features won’t work if you’re determined to stick to an outdated version. Updating is mandatory and hard to circumvent.

On the other hand, if updates are just not coming on their own, try getting rid of this error message with these steps.

What do I do if This version of Chrome is no longer supported?

  1. Switch to a new browser
  2. Scan for malware and PUPs
  3. Clear Chrome’s cache
  4. Disable all extensions
  5. Reset Chrome to factory values
  6. Reinstall Chrome
  7. Download an alternative version of Chrome

1. Switch to a new browser

switch to Opera

When it comes to finding a browser that’s constantly updated to meet the users’ demands, we can’t avoid recommending Opera.

This web browser is built on the Chromium platform, with an increased focus on user’s privacy and online safety, not to mention that you’ll feel right at home when using it.

On top of that, making the actual switch is far from being a burden. Once installed, Opera automatically prompts you to import whatever data you want to keep from Chrome.



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2. Scan for malware and PUPs

  1. Open Windows Defender from the taskbar notification area.
  2. Choose Virus & threat protection.
  3. Choose Scan options.
  4. Select Windows Defender Offline Scan.
  5. Save everything you’re doing as this mode will restart the PC.
  6. Click Scan now.offline scan windows defender

If you want accurate results, then we can only remind you that Malwarebytes is an incredibly powerful malware removal tool you may use as well.

All you need to do is to run the tool, choose Scan, and wait for the procedure to finish. Your PC will restart and the cleaning process will continue after it boots again.

Choosing Malwarebytes is also recommended since it easily stops malware in real-time and it helps you get rid of potentially unwanted programs (PUPs).



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3. Clear Chrome’s cache

  1. Press Shift + Ctrl + Delete to open the Clear browsing data menu.
  2. Select All time as the time range.
  3. Focus on deleting Cookies, Cached Images and Files, and other site data.
  4. Click on the Clear Data button.clear cache
  5. Get back to Chrome. Click on the 3-dot menu, choose Help and then About Google Chrome.

If Chrome still won’t update, try with the next step.

4. Disable all extensions

  1. Open Chrome.
  2. Click on the 3-dot menu, click More tools, and then extensions
  3. Disable all extensions (no need to delete them) and restart Chrome.

5. Reset Chrome to factory values

  1. Open Chrome.
  2. Click on the 3-dot menu and open Settings.
  3. Scroll to the bottom and expand the Advanced section.
  4. Scroll to the bottom again and click Restore settings to their original defaults.reset chrome
  5. Click Reset settings.clear chrome cache

6. Reinstall Chrome

try to reinstall Chrome

  1. Close Chrome.
  2. In the Windows Search bar, type Control and open Control Panel.
  3. Choose Uninstall a program.
  4. Uninstall Chrome. Navigate to AppData and Program Files folders and remove all files associated with Chrome.
  5. Download the latest iteration of Google Chrome.
  6. Download the installer and install Google Chrome.

If you’re met with the same error despite all the previous steps, try the last two steps below.

7. Download an alternative version of Chrome

alternative Chrome version

There are various Chrome alternatives based on Chromium, so you might try them out. Or, you can just wait until Google resolves the problem with a new update.

This version of Chrome is no longer supported error rarely appears so it might be addressed rather swiftly.

In the meanwhile, try opening Settings > Help > About Google Chrome to check for updates manually. There you can also report the issue.

With that said, we can conclude this article. In case you have any questions or suggestions regarding this exact issue, feel free to tell us in the comments section.

Also, keep in mind that we’ve got a few tips for all your browser compatibility-related issues:

  • This version of Chrome is no longer supported – It’s unfortunate to have to deal with this issue, so don’t postpone scanning for malware and PUPs.
  • Browser no longer supported – If that’s the issue that you encounter, don’t hesitate to clear Chrome’s cache or disable all extensions.
  • Looks like your browser is no longer supported – When getting this error message, it’s time to act fast. You may try to download an alternative version of Chrome.
  • This version of Google Chrome is no longer supported – If Chrome constantly fails to meet your expectations, do note that Opera is a well-worthy alternative.

FAQ: Learn more about Google Chrome

  • Why is my Google Chrome not updating?

If Google Chrome isn’t updating on your PC, the problem might be a corrupted installation or just a temporary glitch in Chrome.

  • What does it mean when Chrome is out of date?

When Chrome is out of date, it means that you’re using a version that doesn’t have the latest security updates and features.

  • How do I force Chrome to update?

To force Chrome to update, go to the Menu icon in the top right corner and choose Help > About Google Chrome. If any updates are available, Chrome will download them automatically.

  • Do I have the latest version of Chrome?

To check if you have the latest version of Chrome, go to Menu > Help > About Chrome. If the message says that Chrome is up to date, it means that you have the latest version installed.

Editor’s Note: This post was originally published in April 2020 and has been since revamped and updated in August 2020 for freshness, accuracy, and comprehensiveness.

Editor's Note: This article was originally published in February 2019 and was revamped and updated in September 2020 for freshness, accuracy, and comprehensiveness.