Having Chrome VPN issues? Here’s how to fix them for good

Aleksandar Ognjanovic
by Aleksandar Ognjanovic
Troubleshooting Expert
Aleksandar's main passion is technology. With a solid writing background, he is determined to bring the bleeding edge to the common user. With a keen eye, he always spots the next big thing surrounding... Read more
Affiliate Disclosure
  • Chrome is a browser of choice for many, but users keep reporting that Chrome is not working with a VPN.
  • This can be a big problem, but you can fix it by switching to a browser that comes with a built-in VPN.
  • You can also fix this issue by switching to a reliable VPN service, such as Private Internet Access.
  • In case Google is not working with VPN, we suggest adjusting your firewall and antivirus settings.
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A VPN is only as useful as it can work in a seamless manner with your browser of choice. For some users, that seems to be the problem since they’re unable to use both Chrome and the VPN of choice.

Chrome is indeed a memory hog but it’s still far and beyond the most used browser out there. So, the possible effects of VPN incompatibility can deem it completely redundant.

Now, since the issues are, arguably, instigated by VPN itself, it’ll be hard to cover hundreds of them in one article. Therefore, we offer general troubleshooting to avoid all other possible accomplices in the crime.

For the rest, the premium support of given VPN should provide a solution. So, make sure to check the steps below before you send a ticket to VPN.

The solutions listed below will also work if you need help with the following issues:

  • Google not working with VPN
  • NordVPN chrome extension not working
  • Chrome not working with VPN
  • Most likely you are using a proxy or a VPN that prevents proper playback
  • Chrome VPN extension not working

How do I fix common VPN issues in Google Chrome?

  1. Switch to another browser
  2. Switch servers
  3. Check the connection
  4. Disable add-ons
  5. Disable Proxy
  6. Update Chrome
  7. Turn off antivirus/firewall

1. Switch to another browser

opera portable browser

If you really need a VPN to work but notice that the Chrome issues continue, then maybe you should use an alternative browser until you are done fixing it.

One great tool for you to use is Opera since it has precisely the thing you need the most right now: a built-in VPN.

Since it comes with the default package, there is no room for incompatibilities. Additionally, you don’t need to worry about using too much traffic since there is no limit to Opera’s VPN.

Simply switch it one, select the server you want to connect to and go ahead and browser whatever you want privately.

Opera

Opera

Surf the Internet in complete privacy thanks to Opera and the built-in VPN that it brings completely free!

2. Switch servers

For better geolocation, we strongly recommend using Private Internet Access tool. It covers over 2500 servers in 47 different countries, so you have plenty of choices as far as connections are concerned.

Most of the VPN solutions offer at least a dozen different servers on different geo-locations. Now, there’s always the slightest chance that an individual server won’t work or it’s down at the moment.

Or that’s too far from you so the latency is ultra-high and the bandwidth suffers.

So, make sure to switch between the servers and look for changes. There’s a small difference between the slow connection and the complete absence of connection.

As a side note, you can try to change the encryption protocol, too. It’s an unwritten rule that the more powerful encryption protocol, the slower the connection.

If Google is not working with VPN, be sure to switch to Private Internet Access to fix the problem for good.

Get Private Internet Access


3. Check the connection

  1. Restart your router and/or modem.
  2. Use wired connection instead of the Wi-Fi.
  3. Restart the PC.

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Now reset Chrome:

  1. Open Chrome.
  2. Click on the 3-dot menu in the upper right corner and open Settings.chrome vpn issues chrome settings
  3. Scroll down and click on Advanced to expand the advanced settings.chrome vpn issues chrome advanced settings
  4. Scroll to the bottom and click on Reset settings.chrome vpn issues reset chrome browser

Run the dedicated Windows Troubleshooter:

  1. Press Windows key + I to open Settings.chrome vpn issues update & security
  2. Open Update & security.
  3. Select Troubleshoot from the left pane.
  4. Highlight Internet Connections and click on the Run the troubleshooter button.chrome vpn issues run the internet troubleshooter

Reset native IP address:

  1. Type cmd in the Search bar, right-click on Command Prompt and run it as an administrator.
  2. In the command line, copy and paste the following lines and press Enter after each:
    netsh winsock reset
    netsh int ip reset
    ipconfig /release
    ipconfig /renew
  3. Close the elevated command line and try again.

If that doesn’t help, try the following:

  1. Update modem’s/router’s firmware.
  2. Check ethernet and Wi-Fi drivers.

These guidelines can be helpful if VPN setup is not working in Chrome, so be sure to try them.


4. Disable add-ons

  1. Open Chrome.
  2. Click on the 3-dot menu and then More tools > Extensions.chrome vpn issues chrome extensions
  3. Disable all extensions individually and restart Chrome.chrome vpn issues disable Chrome extensions

This method can be helpful if NordVPN Chrome extension isn’t not working, so be sure to check your extensions for interference.

If Chrome is still unable to connect, make sure to move on to the alternative steps.

In addition, you can clear the cache. Sometimes the piles of the cache can affect overall usability.

This might not be the exception. Here’s how to clear cache in Chrome:

  1. Open Chrome.
  2. Press Ctrl + Shift + Delete to open the Clear browsing data dialog box.
  3. Select Advanced.
  4. Under Time range, select All time.
  5. Uncheck (or don’t, it’s your choice) other boxes but keep checked Cached images and files.chrome vpn issues clear chrome browsing data
  6. Click on Clear data.

5. Disable proxy

  1. Press Windows key + I to open the Settings app.
  2. Select the Network & internet option.chrome vpn issues network and internet win 10 settings
  3. Click on Proxy at the bottom of the left pane.
  4. Make sure everything is disabled for both manual and automatic configurations.chrome vpn issues disable proxy
  5. Exit and try using Chrome in combination with VPN again.

Sometimes your proxy can cause issues with VPN and Chrome. If you’re using VPN, there’s no need for proxy whatsoever.

Built-in proxy is usually off by default, but you can always disable it by following the instructions from above.


6. Update Chrome

contact administrator internal server error
  1. Open Chrome.
  2. Click on the 3-dot menu, then Help > About Google Chrome.
  3. This should automatically update Chrome and you should see the final version installing.
  4. Restart the browser and look for changes.

After updating Chrome, check if Google is still not working with VPN.


7.Turn off antivirus/firewall

  1. In the Windows Search bar, type Firewall, and open Allow an app through Windows Firewall.how to speed up vpn connection windows 10 allow an app through windows firewall
  2. Click Change settings.how to speed up vpn connection windows 10 allow another app windows firewall
  3. Choose to Allow another app
  4. Browse for VPN in Program Files and add EXE file.
  5. Click Add.how to speed up vpn connection windows 10 add VPN to Windows Firewall exceptions list
  6. Let the VPN communicate through both Public and Private network.how to speed up vpn connection windows 10 check Public and Private networks in Windows Firewall
  7. Click OK to confirm changes.

Finally, as we already noticed in this article, the collab between a VPN solution and a third-party antimalware isn’t always as functional as expected.

Most antivirus suits come with the dedicated firewall that tends to block VPN solutions and prevent them from communicating through the PC’s network freely.

Therefore, you can choose to either disable firewall completely while using VPN or to create a firewall exception for the affected VPN.

This article should provide you with enough details, you should be able to find the way to create exceptions for all major antivirus solutions.

That should do it. If you’re still unable to resolve your problems, we advise you to contact VPN’s technical support. In addition, make sure to share alternative solutions or questions with us. The comments section is just below.


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Frequently Asked Questions

  • To enable VPN in Chrome you’ll need to download a VPN extension or use a dedicated VPN client on your computer.

  • No, Google by default doesn’t offer free VPN. However, you can download one of many free VPN extensions for Chrome.

  • There are many great VPNs for Chrome, but one of the best for it is CyberGhost VPN. To learn more, check our list of best VPNs for Chrome.

  • Both proxy and VPN offer similar features, but VPN will encrypt all your traffic and make your browsing experience more secure and private. You can also use proxy and VPN together.

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