A VPN is only as useful as it can work in a seamless manner with your browser of choice. For some users, that seems to be the problem since they’re unable to use both Chrome and the VPN of choice.
Chrome is indeed a memory hog but it’s still far and beyond the most used browser out there. So, the possible effects of VPN incompatibility can deem it completely redundant.
Now, since the issues are, arguably, instigated by VPN itself, it’ll be hard to cover hundreds of them in one article. Therefore, we offer a general troubleshooting to avoid all other possible accomplices in the crime.
For the rest, the premium support of given VPN should provide a solution. So, make sure to check the steps below before you send a ticket to VPN.
How do I fix common VPN issues in Google Chrome?
- Check the connection
- Disable add-ons
- Disable Proxy
- Switch servers
- Update Chrome
- Turn off antivirus/firewall
1. Check the connection
- Restart your router and/or modem.
- Use wired connection instead of the Wi-Fi.
- Restart the PC.
- Restart Chrome to default values:
- Run the dedicated Windows Troubleshooter:
- Reset native IP address:
- Type cmd in the Search bar, right-click on Command Prompt and run it as an administrator.
- In the command line, copy and paste the following lines and press Enter after each:
- netsh winsock reset
- netsh int ip reset
- ipconfig /release
- ipconfig /renew
- Close the elevated command line and try again.
- Update modem’s/router’s firmware.
- Check ethernet and Wi-Fi drivers.
On the other hand, if everything functions well with Chrome/VPN combination being an exception, make sure to continue with the steps below.
2. Disable add-ons
- Open Chrome.
- Click on the 3-dot menu and then More tools > Extensions.
- Disable all extensions individually and restart Chrome.
If Chrome is still unable to connect, make sure to move on to the alternative steps. In addition, you can clear the cache. Sometimes the piles of the cache can affect overall usability.
This might not be the exception. Here’s how to clear cache in Chrome:
- Open Chrome.
- Press Ctrl + Shift + Delete to open the ”Clear browsing data” dialog box.
- Select Advanced.
- Under Time range, select All time.
- Uncheck (or don’t, it’s your choice) other boxes but keep checked Cached images and files.
- Click on Clear data.
3. Disable proxy
- Press Windows key + I to open the Settings app.
- Select the Network & internet option.
- Click on Proxy at the bottom of the left pane.
- Make sure everything is disabled for both manual and automatic configurations.
- Exit and try using Chrome in combination with VPN again.
Sometimes your proxy can cause issues with VPN and Chrome. If you’re using VPN, there’s no need for proxy whatsoever. Built-in proxy is usually off by default, but you can always disable it by following the instructions from above.
Editor’s Note: This article continues on the next page.