Having Chrome VPN issues? Here’s how to fix them for good

Aleksandar Ognjanovic
by Aleksandar Ognjanovic
Troubleshooting Expert
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  • With millions of users worldwide, Google Chrome is without a doubt the most popular browser on the market.
  • Even the best browsers have issues, and Chrome errors aren’t that uncommon.
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  • Need to know more about keeping your online privacy? Visit our VPN webpage.
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A VPN is only as useful as it can work in a seamless manner with your browser of choice. For some users, that seems to be the problem since they’re unable to use both Chrome and the VPN of choice.

Chrome is indeed a memory hog but it’s still far and beyond the most used browser out there. So, the possible effects of VPN incompatibility can deem it completely redundant.

Now, since the issues are, arguably, instigated by VPN itself, it’ll be hard to cover hundreds of them in one article. Therefore, we offer general troubleshooting to avoid all other possible accomplices in the crime.

For the rest, the premium support of given VPN should provide a solution. So, make sure to check the steps below before you send a ticket to VPN.

The solutions listed below will also work if you need help with the following issues:

  • Google not working with VPN
  • NordVPN chrome extension not working
  • Chrome not working with VPN
  • Most likely you are using a proxy or a VPN that prevents proper playback
  • Chrome VPN extension not working

How do I fix common VPN issues in Google Chrome?

    1. Switch to another browser
    2. Switch servers
    3. Check the connection
    4. Disable add-ons
    5. Disable Proxy
    6. Update Chrome
    7. Turn off antivirus/firewall

1. Switch to another browser

If you really need a VPN to work but notice that the Chrome issues continue, then maybe you should use an alternative browser until you are done fixing it.

One great tool for you to use is Opera since it has precisely the thing you need the most right now: a built-in VPN.

Since it comes with the default package, there is no room for incompatibilities. Additionally, you don’t need to worry about using too much traffic since there is no limit to Opera’s VPN.

Simply switch it one, select the server you want to connect to and go ahead and browser whatever you want privately.



Surf the Internet in complete privacy thanks to Opera and the built-in VPN that it brings completeley free!

2. Switch servers

For better geolocation, we strongly recommend using Private Internet Access tool. It covers over 2500 servers in 47 different countries, so you have plenty of choices as far as connections are concerned.

Most of the VPN solutions offer at least a dozen different servers on different geo-locations. Now, there’s always the slightest chance that an individual server won’t work or it’s down at the moment.

Or that’s too far from you so the latency is ultra-high and the bandwidth suffers.

So, make sure to switch between the servers and look for changes. There’s a small difference between the slow connection and the complete absence of connection.

As a side note, you can try to change the encryption protocol, too. It’s an unwritten rule that the more powerful encryption protocol, the slower the connection.

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3. Check the connection

  1. Restart your router and/or modem.
  2. Use wired connection instead of the Wi-Fi.
  3. Restart the PC.
  4. Restart Chrome to default values:
    1. Open Chrome.
    2. Click on the 3-dot menu in the upper right corner and open Settings.chrome vpn issues chrome settings
    3. Scroll down and click on Advanced to expand the advanced settings.chrome vpn issues chrome advanced settings
    4. Scroll to the bottom and click on Reset settings.chrome vpn issues reset chrome browser
  5. Run the dedicated Windows Troubleshooter:
    1. Press Windows key + I to open Settings.chrome vpn issues update & security
    2. Open Update & security.
    3. Select Troubleshoot from the left pane.
    4. Highlight Internet Connections and click on the ”Run the troubleshooter” button.chrome vpn issues run the internet troubleshooter
  6. Reset native IP address:
    1. Type cmd in the Search bar, right-click on Command Prompt and run it as an administrator.
    2. In the command line, copy and paste the following lines and press Enter after each:
      • netsh winsock reset
      • netsh int ip reset
      • ipconfig /release
      • ipconfig /renew
    3. Close the elevated command line and try again.
  7. Update modem’s/router’s firmware.
  8. Check ethernet and Wi-Fi drivers.

On the other hand, if everything functions well with Chrome/VPN combination being an exception, make sure to continue with the steps below.

4. Disable add-ons

  1. Open Chrome.
  2. Click on the 3-dot menu and then More tools > Extensions.chrome vpn issues chrome extensions
  3. Disable all extensions individually and restart Chrome.chrome vpn issues disable Chrome extensions

If Chrome is still unable to connect, make sure to move on to the alternative steps. In addition, you can clear the cache. Sometimes the piles of the cache can affect overall usability.

This might not be the exception. Here’s how to clear cache in Chrome:

  1. Open Chrome.
  2. Press Ctrl + Shift + Delete to open the ”Clear browsing data” dialog box.
  3. Select Advanced.
  4. Under Time range, select All time.
  5. Uncheck (or don’t, it’s your choice) other boxes but keep checked Cached images and files.chrome vpn issues clear chrome browsing data
  6. Click on Clear data.

Editor’s Note: This article continues on the next page.

Editor's Note: This article was originally published in December 2017 and was revamped and updated in September 2020 for freshness, accuracy, and comprehensiveness.