How to update Windows 10 if you run a Conexant audio driver

Sinziana Mihalache
by Sinziana Mihalache
Author
Sînziana loves getting people to better understand products, processes, and experiences beyond a simple user guide, either in writing or making use of images. She joined the team after a long-term collaboration with one... Read more
Affiliate Disclosure
  • Devices with a Conexant audio driver can now try a workaround to update to the latest Windows 10 version.
  • A couple of specific Conexant audio drivers aren't working on Windows 10 after an OS update. 
  • Microsoft has released a workaround meant to allow these devices to bypass the issues.
  • Despite the software conflicts, updating is still recommended sooner or later. 
conexant driver issue workaround
To fix various PC problems, we recommend Restoro PC Repair Tool:
This software will repair common computer errors, protect you from file loss, malware, hardware failure and optimize your PC for maximum performance. Fix PC issues and remove viruses now in 3 easy steps:

  1. Download Restoro PC Repair Tool that comes with Patented Technologies (patent available here).
  2. Click Start Scan to find Windows issues that could be causing PC problems.
  3. Click Repair All to fix issues affecting your computer's security and performance
  • Restoro has been downloaded by 0 readers this month.

More than one month after the last update regarding Windows 10 update issues for devices with Conexant ISST audio drivers, Microsoft releases a workaround, yet not the full solution.

It is known that devices with Conexant drivers can’t install newer Windows 10 versions (v2004 or 20H2) due to confirmed incompatibilities between the two.

Consequently, the workaround implies a driver update via the manufacturer or an update roll-back.


Windows 10 update, still preferable, despite the conflict

Devices that run Conexant ISST audio driver and need to install Windows 10, version 2004 (the Windows 10 May 2020 Update) will still experience bugs during or after the installation, even with the proposed workaround.

The affected drivers – Conexant ISST Audio or Conexant HDAudio Driver – can be found in the Device Manager, under the Sound, video and game controllers section.

There, one should look for file names uci64a96.dll through uci64a231.dll and a file version of 7.231.3.0 or lower.

The solution found by Microsoft, until investigations reveal other solutions, is to contact your driver manufacturer and ask for an updated driver version, if available.

Since in most cases it is possible that your device already runs on the latest driver version, the solution is to roll-back your Windows 10 and attempt another update to v2004 at another time.

Additionally, updating will be rolled out cautiously, for some devices, Microsoft added:

As of January 14, 2021, we are adjusting this safeguard to allow certain devices with the affected driver to update to Windows 10, version 2004 or Windows 10, version 20H2.

The recommendation to avoid manually updating via the Media Creation Tool or the Update Now button is still available.

A final fix for the incompatibility issue is expected in the next Windows 10 release, this spring.

Did you manage to update your device yet although you’re running Conexant ISST drivers? Tell us how it went in the comments.

idee restoro Still having issues? Fix them with this tool:
  1. Download this PC Repair Tool rated Great on TrustPilot.com (download starts on this page).
  2. Click Start Scan to find Windows issues that could be causing PC problems.
  3. Click Repair All to fix issues with Patented Technologies (Exclusive Discount for our readers).

Restoro has been downloaded by 0 readers this month.

This article covers:Topics:

There are no comments yet. Please leave a comment

add a comment

Leave a Reply

Your email address will not be published. Required fields are marked *