CORRUPT_ACCESS_TOKEN BSoD: 7 Tested Solutions to Fix
This error doesn't offer too much information about the cause of the problem
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Dealing with the CORRUPT_ACCESS_TOKEN error can be frustrating because it doesn’t offer details except for the 0x00000028 value. However, the BSoD has a direct connection to a malfunctioning or corrupt driver, or a hardware issue. Here’s what to do to fix it!
How do I fix the CORRUPT_ACCESS_TOKEN error?
1. Analyze the Memory Dump with WinDbg
- Download and install the Windows SDK, which includes the Debugging Tools for Windows. You can get it from the Microsoft website.
- After installing, open WinDbg. You can find it in the Start menu.
- Set the symbol path for debugging. Open Command Prompt and type:
set _NT_SYMBOL_PATH=srv*c:\Symbols*http://msdl.microsoft.com/download/symbols
- Launch WinDbg.
- Open the crash dump file by selecting File > Open Crash Dump and then select the appropriate .dmp file.
- Type !analyze -v in the command window and press Enter to analyze the crash dump.
This solution allows you to identify the root cause of the CORRUPT_ACCESS_TOKEN error by providing detailed debugging information. Once identified, you can take the necessary steps to fix the problem.
2. Check for driver Issues
- Open Device Manager by pressing Windows + X and selecting Device Manager from the menu.
- Look for any devices with a yellow triangle, indicating a driver issue.
- Right-click on the problematic device and select Update driver.
- Follow the on-screen instructions to either search automatically for updated driver software or browse your computer for driver software.
Ensuring that all drivers are up to date can resolve conflicts that may cause the CORRUPT_ACCESS_TOKEN error, leading to a more stable system.
3. Run Windows Memory Diagnostic
- Press Windows + R to open the Run dialog.
- Type mdsched.exe and press Enter.
- Choose Restart now and check for problems or Check for problems the next time I start my computer.
- Your computer will restart and run the Windows Memory Diagnostic.
Memory issues can often cause system instability. Running this diagnostic will help you identify if faulty RAM is the cause of the CORRUPT_ACCESS_TOKEN error.
4. Perform a System Restore
- Open the Start Menu and type System Restore in the search bar.
- Select Create a restore point from the results.
- In the System Properties window, click on the System Restore button.
- Follow the on-screen instructions to choose a restore point before the issue started.
Using System Restore can revert your system to a previous state before the CORRUPT_ACCESS_TOKEN error occurred, potentially resolving the issue.
5. Scan for malware
- Open your preferred antivirus software.
- Run a full system scan.
- Follow the instructions provided by the software to remove any detected malware.
Malware can corrupt essential system files and tokens. Scanning for and removing malware can help in resolving the CORRUPT_ACCESS_TOKEN error.
6. Run the CHKDSK utility
- Open Command Prompt as an administrator by typing cmd in the Start menu, right-clicking Command Prompt, and selecting Run as administrator.
- Type chkdsk /f /r and press Enter.
- Follow the on-screen instructions to schedule a check disk on the next system restart.
The CHKDSK utility will identify and fix file system issues, which may be causing the CORRUPT_ACCESS_TOKEN error.
7. Reinstall the problematic software
- Open Settings by pressing Windows + I.
- Go to Apps.
- Locate the software that might be causing the issue.
- Click on it and select Uninstall.
- Follow the on-screen instructions to remove the software.
- Reinstall the software from a trusted source.
Sometimes, software can interfere with system processes and tokens. Reinstalling the problematic software can resolve conflicts and fix the error.
Regularly updating your drivers and running system diagnostics can help prevent CORRUPT_ACCESS_TOKEN errors in the future. Stay proactive with system maintenance to keep your Windows environment running smoothly.
For more information, you can consult our article about the causes of BSoD errors on Windows. We also have a helpful guide on how to check the BSoD crash logs to identify the problems.
Our latest article covers Error_Invalid_Token, so don’t miss it for more information.
If you have any other questions, don’t hesitate to address the comments section below and drop us a line.
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