How to permanently delete your Arc Games account

by Tashreef Shareef
Tashreef Shareef
Tashreef Shareef
Windows & Software Expert
Tashreef Shareef is a software developer turned tech writer. He discovered his interest in technology after reading a tech magazine accidentally. Now he writes about everything tech from... read more
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Arc Games has one of the largest collections of free-to-play games. From MMORPGs to shooter and fantasy Games, Arc offers something for everyone. However, what if you want to delete Arc game’s account?

At times you may want to delete your Arc account because it is old and you want to start from scratch again.

In this article, we walk you through the process of deleting the Arc games account as well as uninstalling the Arc client from the Windows system.

Steps to delete your Arc Games account

1. Uninstall the Arc Client

  1. If for some reason you want to uninstall the Arc Client, you can do it from the Control Panel.
  2. Press Windows Key + R to open Run.
  3. Type control and click OK.
    Delete arc account
  4. In the Control Panel, go to Programs > Programs and Features.
  5. Select Arc Client and click on Uninstall.

You can also uninstall the Arc Client from the installation folder.

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  1. Open the File Explorer.
  2. Open the Perfect World Entertainment folder.
  3. Click on the Arc folder.
  4. Click on the Uninstall Arc option and follow the on-screen instructions.

To ensure the process has been performed correctly, we recommend using a professional uninstallation tool that removes unwanted software and any files that are left behind in the system or registry.

Residual files are hard to detect when you uninstall an app or program manually. Over time, they can affect your computer’s performance and clog your operating system.

This type of tool is ideal because it performs these actions automatically and in a secure way.

2. Contact Arc support

  1. Unlike other game distribution platform, Arc does not offer an option to delete the account from its client.
  2. Even if you log in to the web app, there is no way to delete the Arc game account by yourself.
  3. The only way to delete your Arc account is to contact the support.
  4. Go to Arc game support.
  5. Open a ticket asking the support to delete your Arc account. You may be asked to confirm the account before it can be deleted.
  6. Once the email is verified, your Arc account will be removed from the database.

Note that once the account is deleted, you can’t recover it in the future. All the data and the transaction associated with the account will be removed.

So if you want to remove one of the Arc games or the Arc client from the PC, follow the next set of steps.

3. Uninstall an Arc game

  1. You can uninstall any game download via the Arc Client from the client itself.
  2. Launch Arc Client on your PC.
  3. Sign in using the username and password for the account.
  4. Under the “Charge” section, click the Title icon. This will show all the games installed on your Arc Client.
    Delete arc account
  5. Right-click on the game you would like to uninstall.
  6. Select the “Uninstall” option.
  7. Arc will delete the game from the system. Click on Yes if asked to confirm the action.

Games deleted from your Arc Client are still available for download. Simply browse the Store to install the games.

By following the steps in this article, you can delete your Arc account. However, if you only want to uninstall some Arc games or Arc Client, follow the second and third methods.

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