Why is the Epic Games Launcher not loading properly? [Fixed]

Teodor Nechita
by Teodor Nechita
Download PDF

  • If you love Battle Royale games, then you most definitely know Fortnite. If you know Fortnite, then you most definitely know you can't play it without the Epic Games Launcher.
  • Unfortunately, the Epic Games launcher is not working for some users, and if you are one of them, the you've come to the right place, because today we are fixing it,
  • We talk about Epic Games often, and if you want to be kept up to date on the latest news and fixes, then check out our page dedicated to the Epic Store.
  • For gaming news, reviews and fixes, we highly recommend having a look at our Gaming portal. Come back often as we always post new content!

If you have problems with the Epic Games launcher not working or loading incorrectly, then you are definitely in the right place, as today we’re tackling exactly that.

With the popularity of Epic Games on the rise, having a launcher not loading is a bit problematic, because it will prevent you from playing any games from the Epic store.


Why is my Epic Games Store not launching?

1. Check to see whether the Epic Games server are up

Start off by heading over to the official Epic Games Store website.

There you should first check whether or not the servers are down either due to issues, or scheduled maintenance.

2. Stop Epic Games Launcher from running using the Task Manager

EPic Games Task Manager end

  1. Press Ctrl + Shift + Esc, which will open the Task Manager
  2. Look for the Epic Games Launcher process and select it
  3. Press End Process
  4. Restart the Epic Games Launcher

3. Launching the Epic Games Launcher from the start menu

Epic Games Start Menu

  1. Press Windows
  2. Type in Epic Games Launcher
  3. Click the entry to run

Additionally, you should consider deleting the old desktop shortcut and making a new one.


4. Change the Epic Games Launcher’s properties

  1. Right-click on the Epic Games Launcher’s icon
  2. Select Properties
  3. Select the Shortcut tab
  4. Go to the Target field and add

The field should now look something like this

"C:Program Files (x86)Epic GamesLauncherPortalBinariesWin32EpicGamesLauncher.exe" -OpenGL


5. Add Epic Games Launcher as an exception to your antivirus

You could also try disabling your antivirus while running the Epic Games Launcher.

Adding the program to your antivirus’ exception list varies depending on the antivirus, so be sure to check out the proper documentation.


The same goes for disabling your antivirus for a set period of time.

6. Repair Epic Games LauncherRepair Epic Games Launcher

  1. Press Windows + R
  2. Type in control appwiz.cpl to open the Programs and features window
  3. Look for the Epic Games Launcher
  4. Right-click it and select Repair


7. Install a fresh copy of the Epic Games Launcheruninstall epic games launcher

  1. Press Windows + R
  2. Type in control appwiz.cpl to open the Programs and features window
  3. Look for the Epic Games Launcher
  4. Right-click it and select Uninstall
  5. Once it is done, go back to the Epic Games website and download it again.


Fix Epic Games Launcher flickering

1. Adjust your display settings

  1. Right-click in an empty area of your desktop
  2. Select Display Settings from the list
  3. Under the Scale and layout entry, make sure scaling is set to 100%

Epivc games adjust display settings

2. Update your Graphics Driver

  1. Press Windows + R
  2. Type in control.exe
  3. Go to Hardware and Sound
  4. Enter the Device Manager
  5. Select Display Adapters
  6. Right-click your graphics card and select update

Additionally, you could select Uninstall, and get a fresh version from the manufacturer’s website.

Epic games update display adapter

If you know any other solution that might help, please do not hesitate to share with the community in the comments below!

FAQ: Epic Launcher not working

  • Why is my Epic Games launcher not opening?

Try opening the Epic Launcher from the start menu and not from the desktop shortcut. Check the solutions above to fix it. As a last resort, reboot your system and re-install the Epic Games launcher.

  • How do I fix Epic Games launcher connection?

For connection issues, you should check if the Epic Games servers are not down. Then check if your firewall is blocking the Epic Games launcher, or if the Windows malware protection is blocking it.

  • How do I fix my Epic Launcher?

First, make sure the Epic Games launcher is closed by checking in Task Manager, then delete the web cache by following the step-by-step guide above.

Editor’s Note: This post was originally published in September 2019 and has been since revamped and updated in March 2020 for freshness, accuracy, and comprehensiveness.