Error 0x8024001e blocks Windows 10 Mobile build install – possible fix

By: Madeleine Dean
2 minute read

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Error 0x8024001e is one of the oldest errors affecting Windows 10 Mobile build installation. Unfortunately, this bug reared its ugly head in the latest Windows 10 Mobile build as well, as many users reported having encountered it while trying to install the update.

Unfortunately, this is one of the most severe installation errors, and fixing it is not an easy job. According to user reports, soft and hard resets don’t solve the issue. Moreover, after a hard reset following error 0x8024001e, the phone often crashes.

As stated before, error 0x8024001e is also affecting Windows 10 Mobile build 14926, as users report:

I am trying to download updates but getting this error “Windows 10 Technical Preview for phones (10.0.14393.189) – Error 0x8024001e” every time. I tried to resolve issue by doing soft reset but it not helpful and I am getting this error again and again. Anybody can help me?

Users also reported that they often encounter the message “Operation Ended With Failure” when trying to roll back to the previous Mobile build using the Windows Device Recovery Tool from a PC.

How to fix error 0x8024001e

The good news is that error 0x8024001e can be fixed. One lucky Insider shared the workaround he used after encountering error 0x8024001e, and other users affected by this error quickly confirmed this solution worked.


For various PC problems, we recommend this tool.

This software will repair common computer errors, protect you from file loss, malware, hardware failure and optimize your PC for maximum performance. Fix PC issues now in 3 easy steps:

  1. Download this PC Repair Tool rated "Excellent" on TrustPilot.com.
  2. Click “Start Scan” to find Windows issues that could be causing PC problems.
  3. Click “Repair All” to fix all issues with Patended Technologies (requires upgrade).

[…] I gave up and soft reset my phone by holding the volume down key and power button at the same time until the phone vibrates and then restarts. After which, I went to Settings >> System >> About >> Reset your phone. After the phone has reset, I did not go through the setup process on the phone. Instead, I used the Windows Device Recovery Tool on my PC and finally, my phone was rolled back to Windows Phone 8 and then was able to update to 8.1 and finally upgraded to Windows 10 Mobile.

So far, this is the only workaround users confirmed it works. If you’ve encountered other workarounds to fix error 0x8024001e, share them in the comment section below.

RELATED STORIES YOU NEED TO CHECK OUT:

For various PC problems, we recommend this tool.

This software will repair common computer errors, protect you from file loss, malware, hardware failure and optimize your PC for maximum performance. Fix PC issues now in 3 easy steps:

  1. Download this PC Repair Tool rated "Excellent" on TrustPilot.com.
  2. Click “Start Scan” to find Windows issues that could be causing PC problems.
  3. Click “Repair All” to fix all issues with Patended Technologies (requires upgrade).

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