The latest 10049 build of Windows 10 Technical Preview has been released recently. But some users complained about how they receive an error message when they try to update their system to the latest build. More precisely, the error code is 0x8024402f and this issue prevents them from installing the latest version of Windows 10 Technical Preview.
Error Code 0x8024402f, how to fix it on Windows 10?
Error code 0x8024402f can prevent you from downloading Windows updates. Speaking of this error, users reported the following problems:
- Windows 10 update error number 0x8024402f – This is a relatively common problem with Windows Update. However, you should be able to fix this issue by using one of our solutions.
- Windows 10 update stuck 0x8024402f – Sometimes Windows Update can become stuck due to this error. To fix it, try disabling your antivirus or check your firewall settings.
- Windows Defender error code 0x8024402f – This error can also affect Windows Defender, but you should be able to solve it by removing the problematic updates.
Solution 1 – Check your antivirus software
If you’re getting error code 0x8024402f, the problem might be related to your antivirus software. Certain antivirus tools can interfere with your security policies and prevent Windows Update from working properly.
To fix this problem, it’s advised to check your antivirus configuration and disable any security features that might interfere with Windows Update. If you can’t find those features on your own, you might want to try disabling your antivirus. Many users reported issues with Kaspersky antivirus, but after disabling it, the issue was resolved.
In some cases, you might even have to remove your antivirus entirely. If your current antivirus is causing this error to appear, you might want to consider switching to a different antivirus solution. There are many great antivirus applications on the market, but the best are Bitdefender, BullGuard and Panda Antivirus, so if your antivirus is causing this problem, be sure to try one of these tools.
Solution 2 – Run Windows Update Troubleshooter
You can always try Microsoft’s Update Troubleshooter. This tool is created for solving problems with Windows Updates, and it could solve yours as well. All you have to do is to download it, open it and let it find and (maybe) solve your update issues. If you’re still facing the same issue, after running the Troubleshooter, you should check your internet connection.
Solution 3 – Check your internet connection
0x8024402f is an error code related to connection problems with Windows Update. That means your computer isn’t able to connect to Microsoft Update server, therefore you’re unable to receive any new updates. So you either have a problem with internet connection, or Microsoft Update server is corrupted. If Microsoft Update Server causes problems, you just need to wait a little bit, because Microsoft’s staff will probably solve the problem quickly.
But if your internet connection is an issue, here’s what you should do:
- Go to Search and enter identify and repair. Open Identify and repair network problems.
- The troubleshooter will open and it will tell you what you need to do in order to get your internet connection back.
Solution 4 – Uninstall problematic updates
If this error started occurring recently, the issue might be a problematic update. Several users reported that an update caused error 0x8024402f to appear on their PC. To fix this issue, you need to find the problematic update and remove it. To do that, follow these steps:
- Press Windows Key + I to open the Settings app.
- When Settings app opens, go to Update & security section.
- In the left pane, click View installed update history.
- Now choose Uninstall updates.
- List of recent updates will appear. Double click the problematic update to uninstall it.
After removing the latest update, check if the problem still persists. If not, you might want to block that update from installing. Windows 10 installs missing updates automatically, but there are few ways to block Windows 10 from installing automatic updates.
- READ ALSO: How to fix error 1722 in Windows 10
Solution 5 – Remove temporary files
Windows 10 uses temporary files for various operations, but if your temporary files are corrupted, you might encounter certain issues. Users reported that error code 0x8024402f can appear due to corrupted files, and in order to fix the problem, you need to remove those files.
There are several ways to remove temporary files, and doing that manually can be a long and tedious process. However, Windows comes with a useful tool called Disk Cleanup that can easily remove temporary files with ease. If you want to learn more about Disk Cleanup, we advise you to check out our guide on how to use Disk Cleanup and see how to easily remove temporary files.
In addition to Disk Cleanup, many users are recommending to use CCleaner instead. This is a third-party tool that can remove temporary and junk files from your PC with ease. In addition, this tool also has some advanced features that you might find useful, so feel free to try it out.
Solution 6 – Check your router’s firewall
According to users, sometimes your router’s configuration can cause this problem to appear. Users reported that error code 0x8024402f occurs if ActiveX controls are blocked in your router’s firewall.
To fix this problem, simply open your router’s configuration page, locate ActiveX blocking or filtering and disable this feature. After doing that, the problem should be resolved and you’ll be able to use Windows Update again.
To see how to disable this feature, we strongly advise you to check your router’s manual for detailed instructions.
Solution 7 – Reset your gateway/modem/router
As previously mentioned, your router configuration can cause this problem to appear. If you’re getting error code 0x8024402f on your PC, the issue might be caused because the router is set to work in bridge mode.
To fix the problem, set your router to work in default mode and the issue should be resolved. In addition, you might also want to try resetting your router settings to default and check if that helps. Users reported this problem with Comcast devices, but the problem might occur with other devices as well.
Solution 8 – Try using a VPN
If you’re constantly getting error code 0x8024402f, the problem might be related to your ISP. Sometimes ISPs can block certain servers and prevent you from downloading updates. If this happens, you might want to try contacting your ISP and check if that solves the problem.
If you don’t want to contact your ISP, you might be able to solve this issues by using a VPN. We covered various VPNs in the past, and if you’re looking for a reliable VPN, we recommend CyberGhost VPN (77% off). After installing and using a VPN tool, the issue should be completely resolved.
Solution 9 – Change Windows Update settings
According to users, you might be able to fix error code 0x8024402f simply by changing Windows Update settings. To do that, just follow these steps:
- Open the Settings app and go to Update & security section.
- In the left pane, choose Advanced options.
- Set Choose how updates are installed to Notify to schedule restart. Also, disable Give me updates for other Microsoft products when I update Windows and Defer upgrades options.
- Now select Delivery Optimization.
- Enable Allow downloads from other PCs and select PCs on my local network and PCs on the Internet.
After making these changes, check if the problem still persists.
Solution 10 – Change your DNS
Sometimes error code 0x8024402f can appear due to your DNS. In order to fix this problem, you need to change your default DNS to Google’s DNS. This is rather simple, and you can do it by following these steps:
- In the bottom right corner, click on Network icon. Now select the network name from the list.
- Settings app will now appear. Select Change adapter options.
- Locate your network connection, right click it and choose Properties from the menu.
- When Properties window opens, select Internet Protocol Version 4 (TCP/IPv4) and click the Properties button.
- A new window will now appear. Select Use the following DNS server addresses and set the following:
After making these changes, your computer will use Google’s DNS. If you want, you can also use OpenDNS. Keep in mind that your Internet speed might be slightly slower after switching to the Google DNS, but the problem should be resolved.
Establishing your internet connection again should solve the 0x8024402f error code problem and you’ll be able to update your Windows 10 Technical Preview to the latest 10049 build. If you have any other comments or suggestions please write the down in the comments section below.
Editor’s Note: This post was originally published in April 2015 and has been since completely revamped and updated for freshness, accuracy, and comprehensiveness.