Fixed: Error H7353 When Resuming a Movie Playback on Netflix Website in Windows 8.1, 10

By: Radu Tyrsina
2 minute read

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As part of its most recent updates, Microsoft has issued a fix for some Windows 8.1 users who have been having problems with the Netflix website on their Internet Explorer browsers. Here’s more details.
neflix movie playback windows 8.1

Consider the following scenario: You have a computer that is running Windows RT 8.1, Windows 8.1, or Windows Server 2012 R2. You browse to the Netflix website in Internet Explorer. You sign in to Netflix. You select a movie that you previously watched, and the movie has a bookmark. You resume playback from the bookmark. In this situation, playback fails, and you receive error code H7353.

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For various PC problems, we recommend this tool.

This software will repair common computer errors, protect you from file loss, malware, hardware failure and optimize your PC for maximum performance. Fix PC issues now in 3 easy steps:

  1. Download this PC Repair Tool rated "Excellent" on TrustPilot.com.
  2. Click “Start Scan” to find Windows issues that could be causing PC problems.
  3. Click “Repair All” to fix all issues with Patended Technologies (requires upgrade).

Netflix video playback problems get a fix for some Windows 8.1 users

I personally have never  encountered the H7353 error code when browsing on Netflix or resuming a movie playback, but I’ve seen plenty of mentions regarding this online, so have decided to inform the community about this improvement. Windows 8.1 Enterprise, Pro and as well as RT 8.1 and all three versions of Windows Server 2012 R2 have received the update which solves the above mentioned problem.

As we can see from the official description of the problem, it refers only to Internet Explorer browsers, but I’ve seen it happen with Chrome and Firefox, as well, so make sure you do update regularly via Windows Update to get much needed improvements and fixes. This fix has been made available in the past month and we’re looking forward to the problem solving solutions for this month, as well.

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For various PC problems, we recommend this tool.

This software will repair common computer errors, protect you from file loss, malware, hardware failure and optimize your PC for maximum performance. Fix PC issues now in 3 easy steps:

  1. Download this PC Repair Tool rated "Excellent" on TrustPilot.com.
  2. Click “Start Scan” to find Windows issues that could be causing PC problems.
  3. Click “Repair All” to fix all issues with Patended Technologies (requires upgrade).

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