FIFA 21 system requirements mistake ruined the game for many

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Key notes

  • Many players were eager to try out FIFA 21 as soon as it would be launched.
  • Unfortunately, a mistake in communication meant that many users with PCs below the system requirements bought it.
  • To learn all there is about FIFA 21, check out our dedicated FIFA 21 Hub.
  • Our website also has a dedicated Gaming section for all of the players out there as well.
FIFA 21 system requirements mistake

Whenever a new AAA game is launched, the first thing on every PC  gamer’s mind is whether or not their hardware cand handle the new title.

That’s precisely why most games post a game’s minimum and recommended system requirements ahead of time so that everyone can have time to upgrade their PC.

The same thing applied to FIFA 21, as the system requirements have been posted for some time already.

However, a slight mistake in communication made it so that different platforms had different system requirements written on them.

EA posted lower system requirements by mistake

On EA’s answers page, users have been complaining that their game would crash at launch for no apparent reason:

I have it on PC and every time i open the game i see the loading screen and then the game shuts down, can someone give me any help? My PC is better that the recommended requirements for the game BTW.

Unfortunately, it seems that the issue was not hardware-related at all, but rather that players with lower system requirements attempted to launch the game.

An EA representative went on to clarify the situation:

First of all, sorry for taking so long to get back to you on the Minimum requirements mix-up. After investigation we can now confirm that the correct system requirements can be found on the Origin site here. The ones shared on & the steam client are incorrect at the time of this post and we are working with the concerned teams to get these updated.

We know that a lot of you have shared their DxDiags which allowed us to see that a lot of you are using the same processor.

Those who have AMD Phenom II processor are below requirements and will not be able to run this game.

The representative then provided links to the refund pages to all the platforms where players might have bought the game from, including Steam and Origin.

As of the writing of this article, the issue has not been dealt with yet, and the Steam page still displays the old, outdated minimum system requirements:

  • Requires a 64-bit processor and operating system
  • OS: Windows 10 – 64-Bit
  • Processor: Core i3-6100 @ 3.7GHz or AMD Phenom II X4 965 @ 3.4 GHz
  • Memory: 8 GB RAM
  • Graphics: NVIDIA GTX 660 2GB or AMD Radeon HD 7850 2GB
  • Storage: 50 GB available space

On the flip side, the Origin website has the correct minimum system requirements also displayed:

  • OS: 64-bit Windows 10
  • Processor (AMD): Athlon X4 880K @4GHz or Equivalent
  • Processor (Intel): Core i3-6100 @3.7GHz or Equivalent
  • Memory: 8 GB
  • Graphics card (AMD): Radeon HD 7850 or Equivalent
  • Graphics card (NVIDIA): GeForce GTX 660 or Equivalent
  • Online Connection Requirements: 512 KBPS or faster Internet connection
  • Hard-drive space: 50 GB

That being the case, if you too encounter similar crashes as described above, make sure that your PC meets the system requirements recommended by Origin, and not the ones on the Steam page.

The same goes for those that haven’t bought the game yet, as they should pay attention to the right system requirements.

For more bugs and issues that plague FIFA 21, as well as some solutions to some of them, check out this detailed article.

What’s your take on this interesting turn of events?

Let us know if you too needed to get a refund by leaving a message in the comments section below.


More about the topics: EA Origin, Game issues