Thousands of Windows users who tried to update their Windows 10 OS lately, have encountered the annoying 0x80240fff error code. Both Insiders and non-Insiders are plagued by this error that prevents their system from finding the available updates.
Here’s how one user describes the problem:
I just got a new laptop and was trying to make sure my windows 10 was up to date but every time i try to have it search for updates i get Error code 0x80240fff. I dont even think its failing to download its just acting like it cant even search for new updates?
Users have also tried to update during a clean boot without success.
According to Microsoft, this error can occur if custom content uses a Product name that matches an existing Category name. For example, you create a product within SCUP named “Tools”. This confuses the system when evaluating the categories since you now have a product named “Tools” and an update classification called “Tools”.
Here’s how to fix this issue:
Windows 10 Pro users:
- Solution 1: Go to Windows Update Settings > Click on Advanced Options at the bottom of the page > Select Defer Upgrades.
This changes your Windows update server and the problem should be solved. However,updates will be postponed.
- Solution 2: Use the Media Creation Tool to download the latest Windows 10 updates on your machine. You can choose to upgrade your PC immediately, and Windows should do that automatically for you.
Windows 10 Home users:
Unfortunately for you, there is no Defer Upgrades option available. The only solution is to download the Media Creation Tool using the link above.
These are the solutions provided by Insiders. Microsoft’s Support engineers have also offered two solutions, although they were not upvoted as much as the solutions provided by Insiders.
- Method 1: Run the Windows Update troubleshooter.
- Method 2: Restart the Background Intelligent Transfer Services.
Follow the below steps:
- Press Windows key + R key, and type services.msc in the text box.
- Locate Background Intelligent Transfer Service (BITS) from the list.
- Right-click the Background Intelligent Transfer Service (BITS) service, and then click Properties.
- On the General tab, next to Startup type, make sure that Automatic (Delayed Start) is selected. If it isn’t, select it, and then click Apply.
- Next to Service status, check to see if the service is started. If it isn’t, click Start.
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