Paint Shop Pro 9 won’t work on Windows 10? Here’s how to fix it

Madalina Dinita
by Madalina Dinita
Managing Editor
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fix Paint Shop Pro 9

If you’re experiencing Paint Shop Pro 9 issues on Windows 10, you’re in the right place. In this article, we’re going to show you how you can quickly fix these bugs.

Paint Shop Pro 9 is a powerful photo editing software that helps you create amazing pieces of art. Unfortunately, the tool is also affected by a bevy of compatibility issues on Windows 10 that prevent it from running smoothly.

The good news is that you can quickly fix these issues by following the troubleshooting steps listed below.

How to fix Paint Shop Pro 9 issues on Windows 10

Solution 1 — Update your graphics driver

Users report that installing the latest graphics driver updates solves this problem. For example, one user confirmed that the reason why Paint Shop Pro 9 didn’t work on Windows 10 was because an old Intel driver was still there. Hitting the update button fixed the issue.

Here’s how to do that:

  1. Go to Start > type “device manager” > double-click the first result
  2. Open Device manager in Control Panel or through Search.
  3. Go to Display adapters and select the Intel graphics driver
  4. Right-click it > select the ‘Update driver’ button
  5. Wait until the update process finishes > restart you PC.

Solution 2 — Run the Program Compatibility Troubleshooter

You can also fix app compatibility issues by running the Program Compatibility Troubleshooter. This tool quickly detects and resolves compatibility issues.

  1. Go to Settings > Update & Security > in the left-hand pane, select Troubleshooter
  2. Select the Program Compatibility Troubleshooter > run it
  3. Once the scanning process completes, you can restart your PC.

Solution 3 — Run PSP9 in high-performance mode on dual graphics-cards

If your computer has 2 graphics cards, this may explain why PSP9 won’t run on it. Your computer assumes that PSP9 is a low requirement program, and won’t run it in high-performance mode, resulting in a black screen.

Here’s how to fix that:

  1. Go to NVIDIA’s Control Panel > select Manage 3D Settings
  2. Select the ‘Program Settings’ tab
  3. Check if PSP is available in the program dropdown menu. If it’s not, add it.
  4. Click on the Add buton > select PSP 9 and then enable high-performance on the NVIDIA processor
  5. Click Apply > wait until the system validates the changes
  6. Launch PSP9 to see if the issue persists.

Solution 4 — Update your OS

Make sure that you’re running the latest Windows OS updates on your machine. As a quick reminder, Microsoft constantly rolls out Windows updates in order to improve the system’s stability and fix various issues.

To access the Windows Update section, you can simply type “update” in the search box. This method works on all Windows versions. Then go to Windows Update, check for updates and install the available updates.


Solution 5 — Repair your registry

The simplest way to repair your registry is to use a dedicated tool, such as CCleaner. Don’t forget to first backup your registry in case anything goes wrong.

You can also use Microsoft’s System File Checker to check for system file corruption. The utility verifies the integrity of all protected system files and repairs files with problems when possible. Here’s how to run an SFC scan:

1. Go to Start > type cmd > right-click Command Prompt > select Run as Administrator

2. Now type the sfc /scannow command

3. Wait for the scanning process to complete and then restart your computer. All corrupted files will be replaced on reboot.

Solution 6 — Run a full system scan

Malware may cause various issues on your computer, including program compatibility issues. Perform a full system scan in order to detect any malware running on your computer. You can use Windows’ built-in antivirus, Windows Defender, or third-party antivirus solutions.

Here’s how to run a full system scan on Windows 10 Creators Update:

  1. Go to Start > type ‘defender’ > double click Windows Defender to launch the tool
  2. In the left hand pane, select the shield icon
  3. In the new window, click the Advanced scan option
  4. Check the full scan option to launch a full system malware scan.

There you go, we hope that the troubleshooting steps listed above helped you to fix the Paint Shop Pro 9 bugs that you encountered on Windows 10. Use the comment section below to tell us which solution worked for you.