FIXED: video_tdr_failure atikmpag.sys error

Andrew Wafer
by Andrew Wafer
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Andrew is not just trying to bring you closer to Windows, but he's truly interested in this platform. He just happens to be passionate about sharing that knowledge with our readers and that’s what... Read more
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  • The video_tdr_failure atikmpag.sys alert means that something went wrong with your AMD / ATI graphic card.
  • Don't worry because usually, it's only a software problem between your graphics card and Windows 10.
  • If you're looking for other solutions to OS errors check our System Errors Hub.
  • For any other PC or software problems, our Tech Troubleshooting Hub is the place for you.
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In most situations, the errors that you may experience while using Windows 10 are caused by the firmware itself.

Sometimes, certain alerts and errors are being displayed because of corrupted files related to hardware components, such as the graphics card.

In our situation, the video_tdr_failure atikmpag.sys alert is telling you that something went wrong with your AMD / ATI graphics card.

Don’t panic, this isn’t a hardware malfunction, but a software mismatch between your graphics card and the Windows 10 platform.

Thus, as always, when BSoD errors occur, you need to find the perfect troubleshooting solutions. And that’s why we are here for you.

How do I fix video_tdr_failure atikmpag.sys error in Windows 10?

  1. Update display and graphic drivers
  2. Reinstall the graphic drivers from Safe Mode
  3. Use CMD commands

1. Update display and graphic drivers

  1. Press the Win+X keyboard keys. From the list that opens click on Device Manager.device manager drivers
  2. From Device Manager find the Display adapters entry and expand it.
  3. Right-click on each graphics card driver and select update.
  4. If asked, select search automatically for driver software.
  5. Wait while the wizard is running.
  6. Restart your Windows 10 system in the end.

Keep in mind that all outdated drivers cause malfunction and errors.

Since updating drivers manually can be a long and tedious process, you might want to use a tool that will automatically update all your drivers for you.

Download and install DriverFix to do it automatically. This tool will help you avoid permanent damage to your PC by downloading and installing the wrong driver versions.

You will notice that after installation, this awesome tool starts automatically and begins scanning your system for any problems with the drivers.

After a few seconds, you will get a complete report with a list of all the drivers recommended for installation.

DriverFix automatically update driversThe only thing left to do is to hit the Update All button. That’s if you want to install all the drivers.

If you just want to install the graphics card drivers, you will have to check the corresponding boxes from the left of their names and click on the Update buttons from their right.

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2. Reinstall the graphic drivers from Safe Mode

  1. Press Win+R, type msconfig and press Enter.msconfig windows 10
  2. From System Configuration switch to Boot tab.
  3. Under Boot options check Safe boot and beneath click on Network.safe mode with networking
  4. Save and apply your changes and restart the Windows 10 system.
  5. From Safe Mode, access Device Manager as already showed and find your graphic cards.
  6. Right-click on each driver and select uninstall.
  7. Install the latest version of the Intel chipset driver on your computer.

3. Use CMD commands

  1. First of all, download the latest built of ATI / AMD graphics card driver.
  2. Next, on your computer navigate towards the following path: C:WindowsSystem32drivers.
  3. Look for the atikmdag.sys file and rename it into atikmdag.sys.old.
  4. Access the ATI directory located on your C drive and copy-paste the atikmdag.sy_ file on desktop.
  5. Open Command Prompt as administrator.
  6. In cmd type chdir desktop and press Enter (this will change the default cmd directory).
  7. Enter expand.exe atikmdag.sy_ atikmdag.sys and press Enter.
  8. Copy the atikmdag.sys file from your desktop and place it to C:WindowsSystem32Drivers
  9. Restart your Windows 10 system in the end.

Note: If you are using an NVIDIA or Intel display driver the issue will be slightly different because the error code is named nvlddmkm.sys or igdkmd64.sys but the solutions from above should help you fix them.

For more information on how to fix error nvlddmkm.sys,  check out this troubleshooting guide.

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Frequently Asked Questions

  • The atikmpag. sys file is a driver that gets installed with ATI Graphics Cards by AMD. Here’s the perfect guide to learn how to update the drivers in Windows 10.

  • The first steps are to update the display and graphic drivers. If that doesn’t work, read our complete guide to fix video_tdr_failure error.

  • TDR means Timeout Detection and Recovery. This is a feature of the Windows operating system to detect response problems from graphics cards, and resets the card to recover to a functional desktop.

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