Fix: Print to PDF not working in Windows 10

By: Milan Stanojevic
6 minute read
Fix error code 0xc004c003 in Windows 10

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Print to PDF is a new feature in Windows 10 that allows you to print anything on your computer as a PDF file. This is an amazing feature that many users requested, but unfortunately, many users are reporting that this feature isn’t working for them on Windows 10.

Here are some more examples of this problem:

  • Microsoft Print to PDF not working Windows 7 – Although we’re talking about Windows 10 here, you can easily apply most of these solutions to Windows 10.
  • Adobe Print to PDF not working Windows 10 – Adobe Print to PDF is also a popular tool for saving webpages, and since it works on the similar principle, you can apply the solutions from this article to it as well.
  • Microsoft Print to PDF corrupted – This is one of the error messages you might encounter on the way.
  • Print to PDF not saving – Another common error message.

Print to PDF feature not working on Windows 10

Table of contents:

  1. Check the Users folder
  2. Change the output directory
  3. Set Print to PDF as a default printer
  4. Make sure that the file name or destination folder doesn’t contain any commas
  5. Remove the Microsoft Print to PDF and replace its driver
  6. Update the printer driver
  7. Install the latest updates

What to do if Print to PDF doesn’t work in Windows 10

Quick solution to fix printing errors in Windows 10

  • Step 1: Download this PC Scan & Repair tool
  • Step 2: Click “Start Scan” to find Windows issues that could be causing PDF printing errors in Windows 10
  • Step 3: Click “Start Repair” to fix all issues (requires upgrade).

Solution 1 – Check the Users folder

Some users reported that they don’t see the dialog that lets them save a PDF file to a specific directory. This problem is mostly related to Microsoft Edge, since Edge sometimes saves the PDF documents to the default directory automatically. If you don’t see the save dialog while using Microsoft Edge, make sure to check C:Users%username% folder for saved PDF files.

Some users reported that Edge stores saved PDF file in UserDocuments folder automatically, so make sure that you check it as well.

Solution 2 – Change the output directory

There are reports that Print to PDF feature isn’t working correctly if you save your PDF files to the Documents folder. Users reported empty PDF files when saving them to Documents folder, but you can easily fix that by choosing a different output directory for your PDF files.

Solution 3 – Disable Print to PDF feature and enable it again

Number of users claim that you can fix problems with Print to PDF feature simply by disabling and enabling the feature. To do that, follow these steps:

  1. Press Windows Key + S and enter windows features. Select Turn Windows features on or off from the menu.
  2. When Windows Features window opens, locate Microsoft Print to PDF and disable it. Click OK to save changes.print-to-pdf
  3. Restart your PC.
  4. When your PC restarts, repeat the same steps and enable Microsoft Print to PDF again.
  5. Click OK to save changes.

After enabling the feature again, Print to PDF should be working again without any issues.

Solution 4 – Set Print to PDF as default printer

Users claim that setting Print to PDF as a default printer fixes the problems with this feature, therefore you might want to try that. To set Print to PDF as a default printer, you need to do the following:

  1. Press Windows Key + S and enter printers. Select Devices and Printers from the list of results.
  2. When Devices and Printers window opens, navigate to Printers section.
  3. Locate Print to PDF, right click it and choose Set as default printer from the menu. After doing that, you should see a green check mark next to Print to PDF meaning that it’s set as a default printer.set-as-default

Solution 5 – Make sure that the file name or destination folder doesn’t contain any commas

Number of users reported that having commas in your file name or destination directory for PDF files will create a PDF file with the size of 0 bytes. To avoid this issue, make sure that the name of PDF file and the name of destination directory doesn’t contain a comma. It has been confirmed by users that comma causes this issue, but just to be safe, maybe you should avoid using special characters completely until Microsoft fixes this issue.

Solution 6 – Remove the Microsoft Print to PDF and replace its driver

Few users claim that removing the printer and installing it again fixes the issue, so you might want to try that. To do that, follow these steps:

  1. Go to Devices and Printers section.
  2. Locate Microsoft Print to PDF, right click it and choose Remove Device.
  3. After you’ve removed Microsoft Print to PDF, click the Add a printer button.
  4. Click The printer that I want isn’t listed.
  5. Select Add a local printer or network printer with manual settings and click Next.
  6. Select PORTPROMPT: (Local Port) from the menu and click Next.
  7. Select Microsoft and Microsoft Print to PDF.
  8. Select Replace the current driver option and click Next.
  9. Add a name for the printer and wait for Windows to install it.

Solution 7 – Update the printer driver

If replacing the printer driver didn’t solve the problem, you might as well try to update the current one. In case you don’t know how to do that, just follow these instructions:

  1. Go to Search, type devicemngr, and open Device Manager.
  2. Expan Print queues.
  3. Right-click Microhsoft Print to PDF, and go to Update driver.
  4. Follow further on-screen instructions.
  5. Restart your computer.

Update drivers manually

If you don’t want the hassle of updating drivers manually, we strongly suggest to do it automatically by using Tweakbit’s Driver Updater tool. This tool is approved by Microsoft and Norton Antivirus. After several tests, our team concluded that this is the best automatized solution. Below you can find a quick guide how to do it:

    1. Download and install TweakBit Driver Updater.driver updater start window
    2. Once installed, the program will start scanning your PC for outdated drivers automatically. Driver Updater will check your installed driver versions against its cloud database of the latest versions and recommend proper updates. All you need to do is wait for the scan to complete.
    3. driver update dignozingUpon scan completion, you get a report on all problem drivers found on your PC. Review the list and see if you want to update each driver individually or all at once. To update one driver at a time, click the ‘Update driver’ link next to the driver name. Or simply click the ‘Update all’ button at the bottom to automatically install all recommended updates.

driver updater updates finished

Note: Some drivers need to be installed in multiple steps so you will have to hit the ‘Update’ button several times until all of its components are installed.

After reinstalling Microsoft Print to PDF, you should be able to print to PDF without any issues on Windows 10.

Print to PDF is a welcome addition to Windows 10, but as you can see, few issues with it can emerge. We hope that some of our solutions were helpful to you and that you’ve managed to fix problems with Print to PDF.

Editor’s Note: This post was originally published in May 2016 and has been since completely revamped and updated for freshness, accuracy, and comprehensiveness.


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