My Laptop Cannot Detect Wi-Fi but My Phone Can: 6 Fixes
Explore the most useful methods created by our experts
- If your Wi-Fi isn't working on your laptop, there might be issues with its drivers or settings.
- You can fix this quickly by restarting the Network Setup Service and your PC.
- Run the Windows troubleshooter, let your OS find the cause, and remedy the issue.
Even with its instability and downsides, Wi-Fi is the most common way to browse the internet without being physically connected to the router. However, some users complain that the laptop cannot detect Wi-Fi while their phone can when tested.
This guide contains a list of detailed solutions to help you fix this issue and restore your wireless connection.
Why does my Wi-Fi connect to my phone but not my laptop?
Various reasons can be responsible if your laptop won’t detect your Wi-Fi, but your phone can. Below are some of the prevalent ones:
- Faulty drivers: Faulty or outdated network driver is one of the leading reasons your laptop won’t connect to Wi-Fi, but other devices will. The quick solution is to uninstall the driver using one of the best driver uninstaller software and restart your PC.
- Wrong network setting: The chief cause of the internet not working on the laptop issue is a wrong setting. To fix this, you will need to tweak your network adapter setting and other internet-related settings.
- Issues with PC Wi-Fi: Sometimes, your laptop Wi-Fi might not work as it should. A series of factors can cause this. The best way to fix this is to run the network troubleshooter.
How can I fix Wi-Fi if it’s not working on my laptop?
1. Change network adapter bandwidth
- Press the Windows key + X and select the Device Manager option.
- Click the arrow next to the Network adapters option and double-click your wireless network adapter.
- Now, click the Advanced tab at the top.
- Select the 802.11n Channel Width for 2.4GHz option from the Property menu and set its Value to 20Mhz only.
One of the reasons your laptop cannot detect your Wi-Fi, but your phone can, is your bandwidth setting. If it is set to auto and the value is too low to detect and connect to your Wi-Fi, you might experience this problem.
The solution is to set its value to the required 20Mhz.
2. Use Command Prompt
- Press the Windows key, type cmd, and select Run as administrator under Command Prompt.
- Type the following commands and press Enter after each:
netsh winsock reset catalog
netsh int ipv4 reset reset.log
- Finally, wait for the commands to finish running and restart your PC.
Sometimes, some vital network components might run into problems, causing your laptop not to detect your Wi-Fi while your phone can. The solution here is to reset these components with the commands above.
3. Restart the Network Setup Service
- Press the Windows key + R, type services.msc, and click OK.
- Double-click the Network Setup Service to open its properties.
- Set the Startup type to Automatic and click the Start button.
- Now, click the Recovery tab at the top.
- Click the dropdown before the First failure option and select Restart the Service.
- Finally, click the Apply button, OK, and restart your PC.
Various services need to be running for you to enjoy uninterrupted network connectivity. If an essential service like Network Setup is disabled, your laptop cannot detect your Wi-Fi, but your phone can.
Some PC issues are hard to tackle, especially when it comes to corrupted repositories or missing Windows files. If you are having troubles fixing an error, your system may be partially broken.
We recommend installing Restoro, a tool that will scan your machine and identify what the fault is.
Click here to download and start repairing.
The solution is to follow the steps above to restart the service.
4. Change IPv4 properties
- Press the Windows key + R, type ncpa.cpl, and click OK.
- Right-click your WiFi network or adapter and select the Properties option.
- Click Internet Protocol version 4 (TCP/IPv4) and select the Properties button.
- Now, tick the radio button for the two Obtain DNS server address automatically options and click OK.
- Finally, restart your PC
If your laptop can’t connect to Wi-Fi, but your phone can, it might be because your PC is not set to obtain the DNS server address. Correcting this should allow your PC to detect and connect to Wi-Fi easily.
5. Run the Windows Troubleshooter
- Press the Windows key + I and select the Update & Security option.
- Click the Troubleshoot option in the left pane and select Additional troubleshooters.
- Now, select the Network adapters option and click Run the troubleshooter.
Windows Troubleshooter is commonly overlooked when issues emerge. But it is effective in fixing issues like a laptop cannot detect Wi-Fi, but a phone can. It will detect the possible glitches that might cause the problem and restart the needed components.
6. Reinstall the network drivers
- Right-click on the Start icon and select Device Manager.
- Expand the Network adapters option and right-click on your Wi-Fi adapter.
- Now, select the Uninstall device option.
- Click the Uninstall button.
- Finally, restart your PC.
If your laptop still can’t detect your Wi-Fi but your phone can after trying all the fixes above, you need to uninstall and reinstall your network driver. This will clear the glitches causing the issue and reset the connection.
Alternatively, you can try updating your driver using a reliable tool in DriverFix. This tool will scan for faulty and outdated drivers and update them before they can cause problems.
DriverFixAn easy and reliable tool that keeps all drivers up to date.
There you have: Everything solution to use if your laptop cannot detect your Wi-Fi, but your phone can. You only need to follow the detailed steps carefully, and you should be able to connect to your network again.
Similarly, if your laptop Wi-Fi only works close to the router, check our detailed guide to fix it quickly.
For any other questions or suggestions, feel free to address them in the comments section below.