Have you gotten the error code 0xc00000e9 in Windows 10 or Windows 8.1, 8? Well this error usually appears from a hardware malfunction and to be more precise most of the time is because of a communication error between the hard drive and the system. You will see by reading the lines below how you could fix this and also how you managed to get this error in the first place.
Because there could be a software issue as well as a hard drive failure in Windows 10 or Windows 8.1 we will see below what we could do for bought of them and fix our Windows operating system. Also as a reminder follow the tutorial posted below in the order presented to lower your troubleshooting time and get back to your daily activity.
How to fix in Windows 10 or Windows 8.1 the error 0xc00000e9
- Check peripheral connections
- Repair your PC from Advanced Startup feature
- Check your hard drive
- Fix the MBR with Windows PE
First option: Check peripheral connections
- Shutdown your Windows 10 or Windows 8.1, 8 devices.
- After the shutdown process is completed take a look at the USB ports into your device and disconnect all USB cables except the one for your keyboard and the one for the mouse.
- Start your device as you normally do.
- Check and see if you still get the error code 0xc00000e9.
- If the error code does not appear anymore then you will need to plug in one device at a time respecting the same procedure above.
- If you notice that after you plugged in the Printer, for example, you get this error code then you will have to change the USB cable to the printer in this case and also update the driver for the printer to support the Windows 8 or Windows 10 operating system.
- You can also try to update your drivers automatically in order to avoid permanent damage to your system. We strongly recommend TweakBit’s Driver Updater (approved by Microsoft and Norton) to automatically download all the outdated drivers on your PC.
Disclaimer: some features of this tool are not free.
Second option: Repair your PC from Advanced Startup feature
- Move the mouse over to the lower right side of the screen.
- You will have the charms bar open.
- Left click on the “Settings” feature in the Charms bar.
- Left click on “Change PC settings” feature in the “Settings” menu.
- On the left side of the window you will have to left click on the “Update and Recovery” feature.
- Left click on the “Recovery” feature.
- On the right side in the window you will have “Advanced startup”.
- In the “Advanced startup” feature left click on the “Restart now” button.
- Now you will have to wait for the Windows 8 or Windows 10 device to reboot.
- After the reboot, it will take you directly to the “Advanced startup” feature.
- Now in the “Advanced startup” feature, you will have to select the “Automatic repair” feature and follow the instructions on the screen.
- After the “Automatic repair” feature is finished then you will need to reboot your Windows 8 or Windows 10 device and see if you still have this issue.
Note: Another way you can access the “Automatic repair” feature is to place in your DVD device the Windows Media disk and access it directly from the CD.
Third option: Check your hard drive
- You will have to take into account that the Hard Drive in your device may be damaged. In this case, if you have another hard drive, then you can try to plug it in and see if that is the error code 0xc00000e9 is appearing because of the old hard drive.
- If your hard drive is causing the issue then I suggest taking it to a specialized repair shop and telling them exactly what the issue with your device is and what error code you get when you try to boot into the system.
Fourth option: Fix the MBR with Windows PE
Another fix try is fixing this issue using Windows Preinstallation Environment (PE). Sometimes when Windows OS is installed the Master Boot Record (MBR) is not set correctly (C drive). Be careful as the procedure shown below requires a certain skill level.
- Connect a hard drive or external hard drive with Windows PE on it to your PC
- Launch Windows PE and set your Disk C as Master Boot Record
- reboot your computer, reinstall Windows and see if the problem gets fixed.
Please let us know in the comments section if this tutorial was helpful for you and also write us any questions regarding this issue and we will see how we can help you further.
Editor’s Note: This post was originally published in October 2014 and has been since revamped and updated for freshness, accuracy, and comprehensiveness.