Error 0x8007007A may show up if you use Windows Live Mail to send and receive emails on Windows 10. This error usually roots from a conflict between One Drive and Live Mail. More particularly, this error mostly shows up when users try to send images, which are uploaded from OneDrive, in their emails.
In this article, we look into some troubleshooting methods to resolve Windows Live Mail error 0x8007007A.
How to fix Windows Live Mail error 0x8007007A
- Switch your email server to another email client
- Delete Pending emails from Outbox
- Send Images as Attachment, not Album.
- Remove and reconfigure WLM account
- Fix Windows Live Mail
Solution 1 – Switch your email server to another email client
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Solution 2 – Delete Pending emails from Outbox
The first thing to try in order to resolve error code 0x8007007A is to delete all pending emails from the Outbox of your Windows Live account. This solution is particularly for those who getting an error even when trying to send a simple text email via Windows Live mail. Follow these steps:
- Find the Outbox on the left pane of the Windows Live Mail window.
- Select all pending emails that have Pictures attached as albums. (Make sure to keep a backup if it’s something important).
- Delete the selected emails.
- Compose a new email with text only. Try sending it.
Error code 0x8007007A will most likely not appear anymore. If it does, move onto the next solution.
Solution 3 – Send Images as Attachment, not Album.
The second thing to try is sending images as attachments and not albums. Doing this will almost certainty resolve Error code 0x8007007A. Follow these steps:
- On Windows Live mail, Compose a new email.
- Click on the Attach File icon (the little paper Clip).
- Find the picture you want to attach & select it. In case you want to send multiple images in the same email, follow the same steps and when selecting pictures, hold the Ctrl key while selecting the intended pictures.
- Once you’ve done this, and added the necessary body and subject to the email, simply send it.
Hopefully this didn’t produce error code 0x8007007A. Just in case it did, move onto the next solution.
Solution 4 – Remove and reconfigure WLM account
Removing and reconfiguring your Windows Live mail account could also help resolve error code 0x8007007A. Simply follow these steps:
- Open Windows Live mail and go to Tools.
- Find and open “Accounts” from the menu.
- Select the email address you intend to remove.
- Click the Remove button on the right side of the window.
- Click OK to confirm.
- Now to add your account again, open the same window (Tools > Accounts).
- Click the Add button, and select an email account.
- Click next and type in your email address, password and display name.
- Once you’re done, click Next and then Finish.
Try sending an email again. If error code 0x8007007A persists, move onto Solution 4 below.
Solution 5 – Fix Windows Live Mail
If all else failed, you may try to repair Windows Live Mail. Follow these steps:
- Open Control Panel.Go to Programs and Features.
- Find and select “Windows Essentials”.
- Click on the Uninstall/Change button on the top of the window.
- In the dialogue that opens, select Repair all Windows Live programs.
- Wait until the process completes. Once it does, restart your computer.
- Try sending the email again.
Hopefully one of these solutions worked for you. If it didn’t try contacting Microsoft Support. Also, in case you have any additional troubleshooting steps you deem worth suggesting, feel free to do so in the comments section below. We more than welcome them.
Editor’s Note: This post was originally published in October 2017 and has been since completely revamped and updated for freshness, accuracy, and comprehensiveness.