FIX: Can’t install SADES headset drivers on Windows 10

Ivan Jenic
by Ivan Jenic
Troubleshooting Expert
10 Comments
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Affiliate Disclosure

  • The SADES headset are very well known and appreciated among game players for offering a great gaming experience.
  • Some users report they cannot install these headsets drivers on Windows 10, and you can fix the problem using one of the solutions below.
  • Don't forget to go to our dedicated Speakers section if you are interested in learning more.
  • You can find similar guides and articles in our Peripherals Fix section, so make sure to check it out.
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If you’re serious about gaming, then you’re probably using gaming headphones with surround sound.

These types of headphones are perfect for enjoyment, but it seems that some people are having trouble installing SADES headphone drivers on Windows 10.

According to users, it appears that headphones are working in stereo and not 7.1 surround mode.

This is probably related to a driver issue, so the best way to fix this problem is to go to the manufacturer’s website for the latest drivers.

Here are some examples of error messages caused by failed driver installation:

  • Please connect the SADES 7.1 sound effect gaming headset
  • SADES Headset does not exist
  • SADES can’t find any device

How can I Install SADES headphone drivers on Windows 10?

  1. Download the latest drivers and install them in compatibility mode
  2. Install the latest Windows 10 drivers
  3. Reinstall the device

1. Download the latest drivers and install them in compatibility mode

1.1. Install drivers manually

  1. Go to the SADES website and download the latest Windows 10 drivers.
  2. After you’ve downloaded the drivers, right-click the setup file, and choose Properties.
  3. Go to the Compatibility tab and check the option Run this program in compatibility mode for and select Windows 10 from the list of operating systems.
  4. Now click Apply then OK.
  5. Run the setup.

1.2. Install drivers automatically

DriverFix automatically update drivers

Downloading and updating drivers manually can damage your system by choosing and installing the wrong versions.

In order to prevent that from the start, we strongly suggest to do it automatically by using the DriverFix tool.

This tool is approved by Microsoft and Norton Antivirus and will help you not damaging your PC by downloading and installing the wrong driver versions. After several tests, our team concluded that this is the best-automatized solution.

Once installed, the program will start scanning your PC for outdated drivers automatically and will compare them with the ones found in its built-in database.

Upon scan completion, you get a detailed report on all of your up-to-date and out-of-date device drivers.

You can review the list and see if you want to update each driver individually or all at once or if you want to download and install all the out-of-date drivers.

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2. Install the latest Windows 10 drivers

As far as we know, there are SADES Windows 10 drivers available on their website, so before trying out any other solutions make sure that you download those drivers and give them a try.

If Windows 10 drivers aren’t working for you, you might want to try something else.


3. Reinstall the device

Reinstall the problematic games

  1. Go to Search, type devmngr, and go to Device Manager.
  2. Find your SADES headphones, right-click it, and go to Uninstall Device.
  3. Restart your computer

Now, Windows should automatically recognize and install your headphones once again. However, if that doesn’t happen, here’s what you need to do:

  1. Go to Control Panel.
  2. Under Hardware & Sound, go to Add a device.
  3. Wait for the wizard to scan for hardware changes.
  4. Once it finds your Bluetooth device, the installation will be finished.

Once you’ve done all of this, you can try and update the drivers normally. Hopefully, you won’t have any problems.

If this issue is not fixed by trying all these solutions, we recommend you to contact the manufacturer.

Try to solve the problem with the aid of the developers themselves. Many users claimed that the only solution to fix their problems with this headphones model was this one.

That’s about it. We certainly hope at least one of these solutions helped you install the SADES drivers on your computer.

If you have any comments, suggestions or questions, just let us know in the comments below.

Editor’s Note: This post was originally published in October 2015 and has been since revamped and updated in September 2020 for freshness, accuracy, and comprehensiveness.

Editor's Note: This article was originally published in December 2017 and was revamped and updated in September 2020 for freshness, accuracy, and comprehensiveness.
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  • I don’t know about other people’s specific problems, but I’ll share my issue and fix that I found. I bought the Sades Gaming Headset and downloaded the Windows 10 drivers and installed. It worked for about 5 minutes and then my Norton Antivirus identified the drivers as spyware for some reason. This made no sense since it did not identify it when I downloaded and scanned it prior to install.

    So I downloaded again and installed to see if this was a one time deal, but sadly it wasn’t. The same thing happened.

    I looked for answers all over the internet, from Microsoft to all sorts of tech sites but so far none of the backward compatibility works for me.

    So my IT days kicked in and I did some diagnostics of my own. I have Realtek HD drivers for my onboard sound and it looks like when I installed the drivers for the Sades Gaming Headset it was installed as a secondary Realtek 2 HD Driver with the headset symbol. I disabled my Norton temporarily while I did this third time install. (I don’t recommend doing this normally)

    What I did was, I went into Playback devices https://uploads.disquscdn.com/images/25b60285226d4d9f91f3d8f8745965719fee0744633471088b9924023a402a7d.jpg

    Hopefully you can see my screenshot. I disabled the other Realtek driver for my speaker while my headset was plugged in and it started to work. I’ve had no problem with it and Norton has not tried to remove the drivers. I think because there was some sort of conflict with the drivers that Norton thought it was spamware. You should only have the Realtek showing with the headphone icon next to it. I have the digital Realtek showing but I don’t use those. The one you want to disable is the one that has the speaker Icon next to it. You can always enable it later if you want to use your speakers. You just need to go into Device Manager to do that.

    That was my fix for this problem and I’m getting great sound and use of my microphone on the headset. I do a lot gaming and online videos, so hopefully this will help someone.

  • okay guys i figured it out.. Its actually pretty easy.
    NOTE: this will only work if you have the disc, or atleast as far as I know.

    I figured this out and i copy no one, please understand i should receive full credit.
    Okay here goes:
    1.insert disc
    2.Open your file system
    3.In the list on the left below “this pc” locate the sades logo, click on it
    4.Now click the file called “WIN10(enter here to setup)”
    5.In that file you will find an application called “setup”
    6. Open the application and complete the steps.
    7.YOUR DONE!!!

  • Same troubles here. The windows 10 one doesn’t detect a headset at all and the old setups don’t even launch in compatibility mode.

  • Problem is when I download the windows 10 drivers they don’t detect my headset being plugged in. The onther drivers in compatibility mode won’t even start.