Microsoft kills support for its own Health Vault app

khushaartanveer@gmail.com' By: Khushaar Tanveer
3 minute read

Microsoft offers a number of health and fitness apps and products. However, it’s no longer a secret that the Windows phone user base continues to drop day by day, a fact pushing many companies to end support for their Windows 10 apps. Now, it seems Microsoft is doing the same. The company announced the end of Health Vault app support for Windows Phone.

Health Vault is a very beneficial service for users, offering an online platform to track and store health and fitness information. The app was launched by Microsoft in 2007 and gained mobile support in 2011. The program’s role was to offer a platform to both patients and suppliers for more easily storing and recording health and fitness data.

Fitbit recently withdrew support for the Health Vault app and Microsoft itself is now doing the same. The company informed Windows Phone Health Vault users of its plans via a letter that reads:

Thank you for using HealthVault.

We’re reaching out because you are a user of the Microsoft HealthVault app for Windows Phone. Recently, we have seen some issues with the app due to compatibility problems. We want to continue to provide a reliable HealthVault experience for >Windows Phone, which we believe will be best delivered through the HealthVault website. We will therefore be ending our support for the app and removing it from the Windows Phone Store.

Rest assured that this change has no impact on the information >you store on HealthVault, which we encourage you to access using the HealthVault website (https://account.healthvault.com). >The site provides similar functionality to the app and is accessible by using the browser on your mobile device or PC.

Thank you for your support of HealthVault. Please let us know if you have questions at https://healthvault.com/support.

The Microsoft HealthVault Team

The Health Vault version concerned supports only Windows 8 and Windows 10 Mobile and is not a UWP app. The version being withdrawn is only available in the Windows Phone Store. Users can still access their existing Health Vault data using third party mobile apps on the Windows Store.

As far as Microsoft’s contribution in the Health and Fitness area is concerned, Health Vault isn’t the only platform the company uses to provide health-related services. Microsoft Health is another such program available on Surface devices and Windows 10 PCs. It is more of an activity tracker and fitness service provider when compared to Health Vault.

Rumors suggest that Microsoft dropped Health Vault support for Windows phone in order to boost Microsoft Health’s numbers. It appears the company is planning to turn Microsoft Health into a popular multi-platform service, supporting all types of third-party health and fitness apps.

Are you a user of the Health Vault app? Let us know how Microsoft’s decision affects you in the comment section below.

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