HP Envy x360 stuck in sleep mode? 4 tips if it won’t wake up

by Loredana Harsana
Loredana Harsana
Loredana Harsana
Managing Editor
Loredana is a passionate writer with a keen interest in PC software and technology. She started off writing about mobile phones back when Samsung Galaxy S II was... read more
Affiliate Disclosure
  • Some series of HP Envy such as the x360 are popular for the issue of not waking up/being stuck in sleep mode.
  • To solve this, users usually use the power to force shutdown, an action that shouldn't be necessary if the laptop is functioning properly.
  • Running troubleshooters, restarting the system and reverting the power plan to default are some of the methods that can be used to solve the problem.
HP Envy x360 won’t wake up troubleshoot

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So, your HP Envy x360 won’t wake up or it’s stuck in sleep mode? Don’t fret. There are lots of users like you. Laptops with this kind of issue usually would only go to sleep when you force shutdown.

Although there are numerous solutions for problems related to this on the internet, there is a dearth of those that are specially compiled for HP Envy x360.

My HP Envy x360 (m6-w103dx) will not turn on, why?

If you are wondering why your laptop is acting like this, well, there is no specific file or drive identified to make HP Envy stuck in sleep mode.

Some users noted that they started experiencing the problem shortly after installing Windows Updates.

Irrespective of the cause, relax as we have taken our time to highlight different solutions to this problem. Try them one after the other to see which works for you.

What can I do if my HP Envy is stuck in sleep mode?

1. Restart your system

If your HP Envy is stuck in sleep mode for the first time, a simpe restart should be able to fix it. Before performing the restart, disconnect all peripherals such as mouse and keyboard. Also, unplug it from the power unit.

This will help to ensure none of them is responsible for the recently developed abnormality. If the system works fine after restarting it, connect the peripherals one after the other and test as you connect each of them to see if any will trigger the issue again.

But, if you have been experiencing the problem over a repeatedly, typical restart may not fix it. Try other solutions explained below.

2. Enable keyboard to wake up computer

  1. Right click on Windows logo in Taskbar or press Windows key + X.
  2. Select Device Manager in the list of popped-up options.
  3. Click the drop-down arrow beside Keyboards. Right click on connected keyboard. Next select Properties.
  4. Select Power Management. Then check Allow this device to wake the computer.
  5. Click OK and after that, restart the system to effect changes and observe if the HP Envy remains stuck in sleep mode issue is resolved.

3. Run the power troubleshooter

  1. Launch Windows Search by pressing Windows key + Q.
  2. Type control panel. Select Control Panel App in the displayed results. Click Open.
  3. Type troubleshoot in the Search Box. Click on Find and fix problems.
  4. Select Other troubleshooters.
  5. Scroll until you find Power. Next, select Run.
  6. Follow the prompt to fix any problem discovered by the system. Next, restart the PC to see if it solves the HP Envy stuck in sleep mode problem.

4. Reset power plans to default

  1. Open Command Prompt by looking for it in Windows Search. When located, Run as administrator.
  2. Type the command below or copy and paste:
    powercfg –restoredefaultschemes
  3. Close the Command Prompt. After this, restart your computer.

If you have tried all of these methods but still experiencing the issue, you may need to update your BIOS. Check our guide on how to do that.

For Windows 10 users, we have a guide tailored to suit your screen display. Learn what to do if the computer monitor won’t wake up from sleep and rest assured that some of these tips may be applied by Windows 11 users as well.

Share your experience after trying these methods or comment the solution that works for you.

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