FIX: I Can’t Use the Insider Hub in Windows 10

Radu Tyrsina By: Radu Tyrsina
3 minute read
can't use Windows 10 Feedback Hub

Home » Fix » FIX: I Can’t Use the Insider Hub in Windows 10

Maybe some of you aren’t aware, but the Windows Insider Hub is no longer a default app bundled in newer Windows 10 Builds. But there’s still solutions on how to get it back, in case you don’t get it in your Windows 10.a
insider hub windows 10

How to enable the Windows Insider Feedback Hub

So, in case you can’t find the Insider Hub and you want to use it again, you need to follow these steps:

  • Go to Settings->System->Apps & Features
  • Tap or click Manage Optional Features
  • Tap or click Add a Feature
  • Find Insider Hub and then click install

This path is a bit different on the new Windows 10 builds. Namely, you need to navigate to Settings > Apps > Apps & Features and then click on Manage Options Features.

manage option app features windows 10

After Windows 10 was officially released, the Insider Hub was once again included in preview Builds, but there are users who have reported that they are still missing it.

According to other users, the Insider Hub is installed, but when loaded, it says the following –  ‘please sign in and connect. To use Insider Hub, make sure you’re connected to the internet and signed in with a Microsoft Account that’s registered in the Windows Insider Program.‘ Here’s what somebody suggests to try out:

I have seen some times where Insider Hub App appears to be installed, but it is an old version and will not launch. I tried uninstalling mine and reinstalling it too. I had to restart before it became available to reinstall.
Because Insider Hub is not detecting that your Windows login is a verified MSA and an Insider account, you could also try uninstalling it, Stopping Insider builds, switching to a local Windows Admin account, restarting, switching back to an MSA Windows login, verifying the account with a code or smart phone app, Start Insider builds and another restart, before joining the Fast Ring.  Then install Insider Hub and see if it works.

And here’s another idea:

Running setup.exe from the official Windows 10 media, as if you are upgrading to a new version, might also be an idea to try, if you have never done that. If you do this, choose to keep Windows settings and skip past all screens asking for a product key.
The option to Start Windows Insider Builds is in Windows Update, even on clean installs of the official Windows 10 media.  I think anyone can join that way, even if their MSA login was not previously registered on the Insider program.

We also recommend you to download this tool (100% safe and tested by us) to fix  various PC problems, such as file loss, malware and hardware failure. It will also optimize your PC for maximum performance.

If you happen to know some other solutions for the Insider Hub in Windows 10 to work, do leave your comment below and let us know.

UPDATE: Since the writing of this post, we found a series of additional solutions that may help you to fix the Feedback Hub issues that you’re experiencing. For example, you can reset the Feedback Hub app, as shown in the screenshot below.

feedback hub3

If this method didn’t help, you can reset the Feedback Hub app via PowerShell. All you need to do is open PoweShell and run this command: Get-AppXPackage | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register “$($_.InstallLocation)AppXManifest.xml”}

Additionally, you can also run the Windows Store Apps Troubleshooter.

windows store apps troubleshooter

We hope that one of these methods worked for you.


Editor’s Note: This post was originally published in September 2015 and has been since updated for freshness, and accuracy.


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