Windows 10 KB4598291 broke Discord screen share with audio

Sinziana Mihalache
by Sinziana Mihalache
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Sînziana loves getting people to better understand products, processes, and experiences beyond a simple user guide, either in writing or making use of images. She joined the team after a long-term collaboration with one... Read more
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  • After installing optional update KB4598291, Discord screen share with audio stopped working for many users.
  • No matter the troubleshooting steps they tried, gamers still experienced Discord audio not working.
  • So it seems that while KB4598291 brought many important fixes, it also caused other issues.
  • And there is only one way to fix the Discord screen share broken audio option.
discord audio not working after update

Last week, Microsoft rolled out KB4598291, an optional cumulative system update that contained lots of fixes for browser-use and games.

However, it seems that while the update did correct frequent crashes, it also brought along other issues, which users have rapidly shared on dedicated forums.

Discord users, for instance, encountered problems with their audio while sharing their screen or while using the platform.

I updated Windows. I would consistently get Sorry we couldn’t access… – UAC also would not always pop up. Even when it did though, it didn’t matter.

It took just one user to voice out the issue on the forum, that others followed.


How do I fix Discord audio after update crash?

fix discord audio after update

One user also posted a full list of what he tried to troubleshoot audio in Discord. All his solutions are commonsensical and are general fixes that anyone would try (and that we’d also recommend) when faced with such a problem.

I’ve tried almost all the fix available on the internet but none seems to work. From adding Google Chrome to the games list under Game Activity, resetting the Voice Settings, uninstall and update the audio drivers of the system. I’ve also reinstalled Discord twice or thrice but that didn’t work too. 

What others have also tried was to access the chat platform in another browser, but that didn’t work either.

So the only thing left to do to make sure that Discord works smoothly again is to actually uninstall the faulty update.

How do I uninstall an optional update?

uninstall optional updates
  1. Type update in the home screen search field.
  2. In the Settings’ Update & Security section go to View update history.
  3. Click on Uninstall updates.
  4. Choose the update corresponding to KB4598291, right-click on it and Uninstall.

The procedure is the same if you want to uninstall any other cumulative update that is causing issues with one or more apps or processes.


What issues did KB4598291 fix?

KB4598291 was launched as an optional update, meaning that it wasn’t immediately pushed onto Windows 10 systems and that users could actually choose whether they want to install it or not.

And yet, many users supposedly were interested in the many fixes it contained:

  • Ctrl+Caps Lock and Alt+Caps Lock key combination for some regions
  • Freeze when playing games in tablet mode or in full-screen.
  • Faulty process when extracting online-only ZIP files
  • Blank lock screen after a device wakes up from Hibernate
  • Duplicate cloud provider folders in the File Explorer
  • Incorrect deactivation of some Windows 10 Education devices after upgrading to Windows 10, version 2004
  • Issue with Start menu, Cortana, and tiles pinned to the Taskbar

So reverting KB4598291 to fix Discord will most likely also cause some of these bugs to reappear (in case you also experienced them). But at this point, this is the only fix, until the next Patch Tuesday updates.

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