FIX: Laptop camera doesn’t work in Windows 10

Ivan Jenic
by Ivan Jenic
Troubleshooting Expert
Passionate about all elements related to Windows and combined with his innate curiosity, Ivan has delved deep into understanding this operating system, with a specialization in drivers and driver troubleshooting. When he's not tackling... Read more
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Laptop Camera Doesn't Work in Windows 10
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Some users have reported that camera on their laptop doesn’t work after the upgrade to Windows 10. Luckily, we have a couple of solutions for this problem, and I hope they’ll be helpful for you, if you’re facing this issue, as well.

What to do if  Laptop camera doesn’t work in Windows 10?

1. Load BIOS Defaults

First thing we’re going to try is to load BIOS defaults, because if something is messed up in your BIOS, some devices, including camera are unlikely to work. To load BIOS Defaults, follow these steps:

  1. Restart your computer
  2. On the next startup enter BIOS settings (you can do that usually by pressing Del, but it depends of the computer)
  3. Find Load BIOS defaults option and press Enter (It’s usually in Exit tab, but if your BIOS is different, look for it on other tabs)
  4. Now log back to your computer and see if camera works now

2. Reinstall Drivers

The next thing we’re going to try, and probably the most obvious solution from this article, is to reinstall camera drivers on your computer. In case you’re not sure how to do that, do the following:

  1. Go to Search, type device manager and open Device Manager
  2. Expand Imaging devices section, and right click on your camera
  3. Choose Update driver software, and if there are any updates, let the installer finish updating
  4. Restart your computer, and check if camera works now

You can also go to your laptop‘s manufacturer website and look for drivers for your camera.

3. Registry tweak

Next thing we’re going to try is to remove LowerFilters and UpperFilters files from your registry, in order to make your imaging device work. Here’s exactly what you need to do:

  1. Reboot your computer and enter Safe Mode
  2. Navigate to C:windowssystem32drivers, and rename the file lvmvdrv.sys to lvmvdrv.sys.backup (if there is no such file, that’s fine, just move to next step)
  3. Now, open the Registry Editor (Go to Search, type regedit and press Enter) and navigate to the following path:
    • HKEY_LOCAL_MACHINESYSTEMCurrentControlSetControlClass{6BDD1FC6-810F-11D0-BEC7-08002BE2092F}
  4. First thing first, create a backup of that Registry folder. Right click on {6BDD1FC6-810F-11D0-BEC7-08002BE2092F}, select Export and save it on the safe locationcamera doesnt work windows 10
  5. Now when we created a backup of this registry folder, right-click on LowerFilters or UpperFilters on the right side of the scree, and delete it (in my case I had no LowerFilters, just Upperfilters, so i deleted Upperfilters only)camera doesn't work win 10
  6. Reboot your system, and check if your camera is working now (if something goes wrong, you have a backup of the registry folder, so just open it, and it will load the default registry values)

4. Reinstall Windows 10

If nothing else helps, and you really need to use your camera, you can try with reinstalling your Windows 10 operating system. But before you do anything, create a backup of your files, because otherwise, if you make a mistake, you’ll lose everything. Of course, Windows 10 resetting options gives you an option to choose whether you want to delete all your files or not, but extra certainty won’t do any harm. If you’re not sure how to reset your Windows 10, go to Settings>Update and Recovery>Recovery and go to Reset this PC option.

That’s it, I hope these solutions helped you to solve the camera problem on your laptop. If you have any comments, questions and suggestions, please reach for the comment section, below.


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