PC won’t restart after update [Dell, HP, Asus]

Ivan Jenic
by Ivan Jenic
Troubleshooting Expert
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  • Every time you perform an OS update, a restart is mandatory.
  • However, some users reported that they can't update their device after certain updates.
  • Having other boot-related issues? Check out our Boot Errors Hub for help.
  • Follow more articles like this one in our dedicated Fix Hub.
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My computer won’t boot after update

  1. Software solutions
  2. Make sure your laptop is compatible with Windows 10
  3. Disconnect external devices
  4. Update your drivers
  5. Remove your battery

What to do if Windows 10 won’t start after update

1. Software solutions

If your laptop is compatible with Windows 10, and all your external devices are compatible with Windows 10, then you don’t have any hardware issue that prevents your laptop from restarting.

That being the case, your issue is most likely software-related, and you can use third-party tools to fix it, such as Tenorshare Windows Boot Genius.

This product can boot externally broken systems regardless of what caused the corruption, saving you from common issues such as on-boot black screens, blue screens, freezes, and more.

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2. Make sure your laptop is compatible with Windows 10

If you’re using an older laptop, there’s a chance that it isn’t compatible with Windows 10. In that case, some of the features of your system won’t be able to function normally, or you won’t even be able to turn on your laptop at all.

So, before upgrading your laptop‘s system to Windows 10, make sure  it is compatible with Windows 10. Here are the specifications your laptop must meet in order to be able to run Windows 10 normally:

  • 1 gigahertz (GHz) or faster processor
  • 1 gigabyte (GB) for 32-bit or 2 GB for 64-bit version of the system
  • 16 GB of hard disk space for 32-bit OS, or 20 GB for 64-bit OS

3. Disconnect external devices

If you’re sure that your laptop is compatible, you also have to make sure that all your external components are compatible with the system, as well.

If your external components, like external HDD, or mouse, are not compatible with Windows 10, they might cause various problems, and this restart problem is only one of them.

4. Update your drivers

Another thing related to external components that could cause you problems are their drivers. If drivers for your external devices aren’t updated, you might face some issues, too.

So, make sure that all components are compatible with the system, and that all drivers are updated, and you shouldn’t face the restart problem. You can use this guide to learn how you can fix outdated driver issues. Of course, you can use this solution only if you’re able to boot your computer for a few minutes.


5. Remove your laptop battery

If this issue is affecting your laptop, you can try to remove its battery completely. Then plug in your device and try to boot it up again. As surprising as this method may seem, many users confirmed that it worked. So, do give it a try and let us know if it worked for you as well.

That would be all, if you have any comments, suggestions, or even some more solutions for the restarting problem in Windows 10, reach for our comment section, we would love to hear your thoughts.

Also, if you have any other Windows 10-related issues you can check for the solution in our Windows 10 Fix section.

The above article also covers the following issues:

  • Laptop won’t restart after update
  • Laptop won’t start after Windows update
  • Laptop won’t turn on after Windows 10 update

Editor’s Note: This post was originally published in October 2018 and has been since revamped and updated in August 2020 for freshness, accuracy, and comprehensiveness.

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