Your Lexmark printer can stop printing suddenly for many reasons including outdated printer drivers, Windows update glitches, etc. Several users have reported the Lexmark printer is not communicating with a computer error in the Microsoft Community Forums.

Follow the troubleshooting tips listed in this article to fix issues with your Lexmark printer in Windows.

Lexmark printer won’t connect to PC

1. Run the Printer Troubleshooter

  1. Run the built-in Windows printer troubleshooter to resolve the error.
  2. Click on Start and select Settings.
  3. Click on Update and Security and then click on Troubleshooter.
  4. Scroll down to Printer section and click on it.
  5. Now click on Run the Troubleshooter.
    troubleshooter Lexmark printer issue my lexmark printer is not communicating with computer
  6. Windows will scan the system for any issues that are affecting the printer functionalities and recommend appropriate fixes.
  7. Apply the fixes and reboot the system. Try to print any document and check for any improvements.

2. Update Printer Driver

  1. Type device manager in the search box.
  2. Click on Device Manager to open it.
  3. In the Device Manager, expand the Printer section.
  4. Right-click on your Printer and select Update Driver.
    my lexmark printer is not communicating with computer
  5. Select “Search automatically for updated driver software” option.
    my lexmark printer is not communicating with computer
  6. Windows will now look for any pending driver update and download it.
  7. After the installation is over, restart the computer if prompted to.
  8. Check if your computer detects the printer and can print from it.

If the issue persists, try to run the printer driver in compatibility mode.


We’ve written extensively on printer connection issues. Check out these guides for more information.


3. Uninstall and Reinstall the Printer

  1. Press Windows Key + R to open Run.
  2. Type devmgmt.msc and press OK.
  3. In the Device Manager expand the Printer section.
    my lexmark printer is not communicating with computer
  4. Right-click on your Printer and select Uninstall Device.
  5. Click Yes if prompted by the UAC.

Remove Printer from Settings

  1. Click on Start and select Settings.
  2. Click on Devices and then select Printers and Scanner.
  3. Click on your printer and select Remove Device.
    my lexmark printer is not communicating with computer
  4. If your printer is not listed here, skip this step.

Remove Printer Driver from Server Properties

  1. Type Control in the Windows search and open Control Panel. 
  2. Go to Hardware and Sound > Devices and Printers.
  3. Select your printer and click on Printer Server Properties (on top).
  4. Go to the Drivers tab. Select all the drivers for your printer and click the Remove button.
    my lexmark printer is not communicating with computer

Install the Printer

  1. Now turn off the printer and unplug all the cables from the computer and wall outlet for the printer. Restart your computer.
  2. Wait for a few minutes and replug printer power cable and connect it to your computer.
  3. Wait for Windows to recognize the printer and automatically install all the drivers. Give a printing job and check for the improvements.

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