FIX: Mail, People, Calendar apps don’t work in Windows 10

Ivan Jenic
by Ivan Jenic
Troubleshooting Expert
Passionate about all elements related to Windows and combined with his innate curiosity, Ivan has delved deep into understanding this operating system, with a specialization in drivers and driver troubleshooting. When he's not tackling... Read more
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  • Many users reported that the Mail, People, Calendar apps stopped working.
  • Advanced users can try PowerShell commands to fix this issue, although caution is advised.
  • Reinstalling the Mail, People, Calendar apps can also fix them if they stopped working.
  • As a last resort, using the Windows Store apps troubleshooter should help with your problem.
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Problems with Mail, Calendar, and People apps is a well-known issue and Microsoft is aware of it. But until Microsoft fixes all the bugs, we have an alternative solution for this problem.

How do I fix the Mail and Calendar apps on Windows 10?

  1. Use PowerShell
  2. Reinstall the apps
  3. Reset Mail and Calendar
  4. Run the Windows Store App troubleshooter

1. Use PowerShell

You’ll need to do a couple of things in the Command Prompt, just follow these instructions:

  1. Press the Windows key, type cmd, and open Command Prompt (As Administrator)
  2. When the Command Prompt window opens type powershell and press Enter
    • You’ll notice that the window will stay the same, but the command line will begin with PS
  3. To remove the non-working Mail, Calendar, and People apps, paste the following command line and press Enter: Get-appxprovisionedpackage –online | where-object {$_.packagename –like “*windowscommunicationsapps*”} | remove-appxprovisionedpackage –online
  4. Wait until you receive a confirming message that the operation has been completed and restart your computer.

2. Reinstall the apps

  1. Go to Start Menu and open the green tile of the Store App in All Apps section.
    • Don’t open Windows Store with the grey tile, because it’s a beta version and it probably won’t help you).
  2. Sign in to Windows Store with your Microsoft Account.reinstall mail calendar app windows 10
  3. In the Store, search for Mail.
    • You should find a result for Mail, Calendar, and People apps.
  4. Select the search result and install the apps.
  5. Wait for the confirmation message and you’re done.
    • You may be prompted to add a payment account during the installation, but this isn’t necessary, so you can skip that part.

3. Reset Mail and Calendar

If the steps above didn’t work for you, you can reset the Mail and Calendar apps by following these instructions:

  1. Open Settings.
  2. Click Apps.
  3. Click Apps & feature.Mail and Calendar apps reset
  4. Locate Mail and Calendar, then click Advanced options.
  5. Click Reset.
reset mail calendar app

4. Run the Windows Store App troubleshooter

  1. Go to Settings
  2. Select Update & Security
  3. Click on Troubleshooter
  4. Select Additional troubleshooters
  5. Click on Windows Store Apps and select Run the troubleshooter

Since the Mail and Calendar App is a Microsoft Store app, you can also use Windows 10’s built-in troubleshooter to fix the problem.

That should be all, the Mail, Calendar, and People apps should now be installed and visible in your Start menu.

If you have any additional questions or comments, please write them down in the comments section below, we would love to provide you further assistance.

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