How to get rid of Malware.Exploit.Agent.Generic message

Loredana Harsana
by Loredana Harsana
Managing Editor
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  • As confirmed by countless users, Malwarebytes prevents them from saving Microsoft Office files.
  • The Malware.Exploit.Agent.Generic warning shows up when working in Word and PowerPoint.  
  • To get access to more tips related to the tools you use daily, just visit this Microsoft Office section.
  • You can also bookmark our Antivirus section to find all about the least intrusive security options.

Recently, users started to describe a similar situation that prevents them from properly enjoying both Microsoft Word and PowerPoint.

Every time they try to use the Save as option, the Malwarebytes Anti-Exploit module lets them know that it successfully blocked an exploit by showing the Malware.Exploit.Agent.Generic title.

However, this means that they are simply caught up in this never-ending scenario in which saving any file isn’t possible and their security might be at risk.

Here’s what one user looking for answers said:

I believe this is a false positive because this happens even when creating a new word document. I simply create a new Word document from “blank template” and try to save as -> browse and Malwarebytes exhibits the same behavior.

What does Malware.Exploit.Agent.Generic really mean?

Malwarebytes protection

As you can easily guess from the word malware found in the generic detection title, you have to deal with a software intentionally designed to cause damage to your computer or data.

More precisely, Malware.Exploit.Agent.Generic is basically the prompt that shows up every time when Malwarebytes detects a new exploit.

Since such exploits are basically threats that take advantage of vulnerabilities in the software you use in order to infiltrate malware, these latest events may raise security concerns.

At the same time, the risks involved when using Microsoft Word and PowerPoint are supposedly kept to a minimum. Therefore, don’t hesitate to confirm that you’re only dealing with a false positive.

What can I do if getting the Malware.Exploit.Agent.Generic prompt?

use Vipre

In order to get rid of the Malware.Exploit.Agent.Generic title, you should try using an award-winning security tool such as Vipre for further answers.

Microsoft Defender is often a starting point for certain users. However, Vipre is the solution that offers guaranteed real-time monitoring for viruses, malware, spyware, and ransomware.

The protection this antivirus product offers is rock-solid, while never interfering with Office, PowerPoint, and pretty much any other app from the Microsoft suite or with your system, in general.

As for the free support for malware remediation, it might be just what you need in this case.

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Let us know in the comments area below if you still see the Malware.Exploit.Agent.Generic prompt or if it happens to show up in other Microsoft Office apps too.