Something’s keeping this PDF from opening in Edge

Tashreef Shareef
by Tashreef Shareef
Windows & Software Expert
Affiliate Disclosure
Share this article:

  • Microsoft Edge is a solid browser, but just like any other browser, it has certain issues.
  • Users reported getting the Something's keeping this PDF from opening message in Edge.
  • To solve the problem, clear the Microsoft Edge cache and install the latest updates. You may also give a try to Opera instead.
  • This article is just one of many from our Microsoft Edge Hub, so if you want more useful guides, be sure to check it out.
Something’s keeping this PDF from opening in Edge
To fix various PC problems, we recommend DriverFix: This software will keep your drivers up and running, thus keeping you safe from common computer errors and hardware failure. Check all your drivers now in 3 easy steps:
  1. Download DriverFix for free (verified download file).
  2. Click Start Scan to find all problematic drivers.
  3. Click Update Drivers to get new versions and avoid system malfunctionings.
  • DriverFix has been downloaded by 0 readers this month.

Like most of the popular browsers, Microsoft Edge also comes with built-in PDF tools that allow the Windows users to read PDF files without having to use a third-party PDF tool.

Sometimes, while opening a PDF file in Microsoft Edge users may face Something’s is keeping this PDF from opening error.

You can find a variety of reports on the matter online.

I can’t figure out how to get it to force this PDF to open. I have to use a database system that was built for use with IE9. To pull some of the data, I have to have this database generate a PDF report. When I tell the database to generate that report using Microsoft Edge, it gives me the error message I have used as a title here.

Learn how to resolve this browser issue by following the step-by-step solutions below.

How can I fix PDF not opening on Edge error?

1. Install Adobe Reader from the official source

use Adobe Reader

Adobe Reader is a feature-reach PDF tool known for its features that let you easily edit PDFs, create and convert PDFs, annotate them, and more.

Before blaming your browser for the Something’s keeping this PDF from opening on Edge error, remember that you need to download the software itself from Adobe’s official distribution page.

To correct that, visit the below page and pick the OS version you have. Then, choose the language for the software and click on the Download Now button.

Adobe Reader

Adobe Reader

Viewing, signing, printing, and commenting on PDF documents always comes natural when using Adobe Reader.
Get it free Visit website

2. Use a different browser

  1. First, download the PDF file to your computer.
  2. Open the folder where the file is stored.
  3. Right-click on the PDF file and select Open with.
  4. Now from the list of apps, select Opera Internet Browser.
  5. The PDF file should open without any error now.

If you’re tired of Microsoft Edge causing issues with opening PDF files, consider switching to Opera as soon as possible.

This browser has all the best traits; it brings a variety of built-in tools to keep you safe and anonymous online while being fast and reliable, built-in snapshot, unlimited VPN, and ad-blocker features.

Check the Opera today and see for yourself. You can always remove it if it’s not your cup of tea.



With its built-in ad-blocker and Speed Dial suggestions, Opera is the a great browser. Use it to open PDF files too.
Get it free Visit website

3. Clear Microsoft Edge cache

  1. Launch Microsoft Edge and go to Menu and Settings.
  2. Click on the Lock icon (Privacy and Security) option.
    Clear browsing data Security Tab
  3. Under Browsing data, click on Choose what to clear.
    Clear Microsoft Edge Cache
  4. Select cache data and files and click on Clear.
  5. Relaunch Microsoft Edge and check for any improvements.

You can use the above procedure to clear Microsoft’s Edge cache or give a try to a dedicated tool for quick and accurate results.

Chances are you’re no tech expert, so to understand the differences between each cache and make an appropriate decision altogether, CCleaner has a built-in default cleaning state.

Long story short, the default cleaning state selects the caches that most likely need to be cleaned for you, including the one of your browser.



Clear your browser’s cache with CCleaner. That's your chance to make PDF files open again in no time!
Free trial Visit website

4. Check for Windows Updates

  1. Click on Start and select Settings.
  2. Go to Update and Security.
  3. Click on Windows Updates and check for any pending update.
  4. Download and install the update and check if the update has resolved the error.

Are you having trouble updating Windows? Count on us to solve the problem.

5. Activate UAC

  1. Press Windows  Key + R to open Run.
  2. Type Control and press OK to open the Control Panel.
  3. Click on User Account > User Account. Click on Change User Account Control Settings.
    User account control settings Notify when the apps try to make changes
  4. Now move the slider to the second level to Notify me only when apps try to make changes to my computer (default).
  5. Click OK to save the changes.

Relaunch Microsoft Edge and try to open the PDF document. It should open without any error.

6. Re-register Microsoft Edge

  1. Right-click on the Start button and select Windows PowerShell (Admin).
    PowerShell Re-Register Microsoft Edge
  2. In the PowerShell window, type the following command and hit Enter.
    Get-AppXPackage -AllUsers -Name Microsoft.MicrosoftEdge | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register “$($_.InstallLocation)AppXManifest.xml” -Verbose} 
  3. Close Windows PowerShell window and relaunch Edge. Try to access the PDF document again and check for any improvements.

There you go, these are just a couple of simple methods that you can use to fix Something’s keeping this PDF from opening error.

Which one worked for you? Let us know in the comments section below.

FAQ: Learn more about Microsoft Edge

  • Can Microsoft Edge open PDF files?

Yes, Microsoft Edge can open PDF files. In fact, Microsoft Edge also works as the default PDF reader on Windows 10.

  • How do I open Microsoft Edge?

To open Microsoft Edge, just double-click the Edge shortcut or open Start Menu and select Microsoft Edge from there.

  • How do I open a PDF in Acrobat instead of Edge?

To open PDF in Adobe Acrobat instead of Edge, right-click the PDF file you want to open and choose Properties > Open With > Change. Now select Acrobat from the list.

  • How do I change my default PDF viewer in Microsoft Edge?

To change the default PDF viewer, go to Settings app > Apps > Default apps > Choose default apps by file type. Select .pdf and choose the new default PDF viewer.

Editor’s Note: This post was originally published in April 2020 and has been since revamped and updated in August 2020 for freshness, accuracy, and comprehensiveness.

Editor's Note: This article was originally published in June 2019 and was revamped and updated in August 2020 for freshness, accuracy, and comprehensiveness.