FIX: Something’s keeping this PDF from opening in Edge

Tashreef Shareef
by Tashreef Shareef
Windows & Software Expert
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  • Microsoft Edge is a solid browser, but just like any other browser, it has certain issues.
  • As for issues, users reported that Something's keeping this PDF from opening message appears in Edge.
  • To fix this issue, clear the Microsoft Edge cache and make sure that you have the latest updates installed.
  • This article is just one of many from our Edge hub, so if you want more useful guides, be sure to check it out.
can't open pdf in microsoft edge

Like most of the popular browsers, Microsoft Edge also comes with built-in PDF tools that allow the Windows users to read the PDF files without having to use a third-party PDF tool.

Sometimes, while opening a PDF file in Microsoft Edge users may face Something’s is keeping this PDF from opening error.

You can find a variety of reports on the matter online.

I can’t figure out how to get it to force this PDF to open. I have to use a database system that was built for use with IE9. To pull some of the data, I have to have this database generate a PDF report. When I tell the database to generate that report using Microsoft Edge, it gives me the error message I have used as a title here.

Learn how to resolve this by following the step-by-step solutions below.

How can I fix Something’s keeping this PDF from opening on Edge error?

1. Install Adobe Reader from the official source

You can download the software from Adobe’s official distribution page. Visit the page and pick the OS version you have, choose the language for the software and click on the Download Now button.

Download Adobe Acrobat Reader DC free

2. Clear Microsoft Edge cache

  1. Launch Microsoft Edge and go to Menu and Settings.
  2. Click on the Lock icon (Privacy and Security) option.
    Clear browsing data Security Tab
  3. Under Browsing data, click on Choose what to clear.
    Clear Microsoft Edge Cache
  4. Select cache data and files and click on Clear.
  5. Relaunch Microsoft Edge and check for any improvements.

3. Check for Windows Updates

  1. Click on Start and select Settings.
  2. Go to Update and Security.
  3. Click on Windows Updates and check for any pending update.
  4. Download and install the update and check if the update has resolved the error.

Check out this guide if you’re having trouble updating Windows


4. Activate UAC

  1. Press Windows  Key + R to open Run.
  2. Type Control and press OK to open the Control Panel.
  3. Click on User Account > User Account. Click on Change User Account Control Settings.
    User account control settings Notify when the apps try to make changes
  4. Now move the slider to the second level to Notify me only when apps try to make changes to my computer (default).
  5. Click OK to save the changes.

Relaunch Microsoft Edge and try to open the PDF document. It should open without any error.


5. Re-register Microsoft Edge

  1. Right-click on Start button and select “Windows PowerShell (Admin)”.
    PowerShell Re-Register Microsoft Edge
  2. In the PowerShell window, type the following command and hit enter.
    Get-AppXPackage -AllUsers -Name Microsoft.MicrosoftEdge | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register “$($_.InstallLocation)AppXManifest.xml” -Verbose} 
  3. Close Windows PowerShell window and relaunch Edge. Try to access the PDF document again and check for any improvements.

6. Use a different browser

  1. First, download the PDF file to your computer.
  2. Open the folder where the file is stored.
  3. Right-click on the PDF file and select Open with.
    PDF file open with
  4. Now from the list of apps, select Google Chrome or any other browser.
  5. The PDF file should open without any error now.

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There you go, these are just a couple of simple methods that you can use to fix Something’s keeping this PDF from opening error.

FAQ: Learn more about Microsoft Edge

  • Can Microsoft Edge open PDF files?

Yes, Microsoft Edge can open PDF files. In fact, Microsoft Edge also works as the default PDF reader on Windows 10.

  • How do I open Microsoft Edge?

To open Microsoft Edge, just double-click the Edge shortcut or open Start Menu and select Microsoft Edge from there.

  • How do I open a PDF in Acrobat instead of Edge?

To open PDF in Adobe Acrobat instead of Edge, right-click the PDF file you want to open and choose Properties > Open With > Change. Now select Acrobat from the list.

  • How do I change my default PDF viewer in Microsoft Edge?

To change the default PDF viewer, go to Settings app > Apps > Default apps > Choose default apps by file type. Select .pdf and choose the new default PDF viewer.

Editor’s Note: This post was originally published in June 2019 and has been since revamped and updated in April 2020 for freshness, accuracy, and comprehensiveness.