You can’t close Microsoft Edge? These 7 solutions will help you

By: Matthew Adams
4 minute read
edge won't close

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Edge might be Microsoft’s flagship browser, but it does have a few glitches. Some Edge users have stated on forums that the browser doesn’t always close for them. Instead, a tab freezes up; and the Edge users can’t close the browser with the X button. When that’s a regular issue, some Edge users might ditch the browser altogether. However, there are a few potential resolutions that might fix Edge not closing.

Microsoft Edge won’t close [FIX]

  1. Closing Edge When the X Button Doesn’t Close the Browser
  2. Open the Windows Store App Troubleshooter
  3. Clear Edge’s Browsing Data
  4. Reset the Browser
  5. Switch Off Edge’s Extensions
  6. Turn Off Internet Explorer
  7. Update Windows

1. Closing Edge When the X Button Doesn’t Close the Browser

When you can’t close Edge with its X button, close the browser with the Task Manager instead. To do that, right-click the taskbar and select Task Manager. Then select Edge on the Processes tab, and press its End task button.

A Windows hotkey also closes active desktop windows. Pressing the Alt + F4 hotkey closes the selected window. As such, that keyboard shortcut might also come in handy for closing Edge when the X button doesn’t close the browser.

2. Open the Windows Store App Troubleshooter

To fix an Edge browser that isn’t always closing, first open the Windows Store App troubleshooter. As Edge is an app, that troubleshooter can fix numerous Edge crashes. You can utilize that troubleshooter as follows.

  • Press the Cortana button on Windows 10’s taskbar to open the app’s search box.
  • Input the keyword ‘troubleshoot’ in the app’s search box.
  • Select Troubleshoot to open the window shown in the snapshot directly below.

  • Select Windows Store Apps and press its Run the troubleshooter button to open the window in the image below.

  • Then you can go through the troubleshooter’s suggested resolutions.

— RELATED: What is MicrosoftEdgeCP.exe error? Here are 9 ways to fix it

3. Clear Edge’s Browsing Data

Some users have found that clearing Edge’s cache fixes the browser. That will erase corrupted browser data. You can clear the cache, and other data, with Edge’s Clear browsing data option as follows.

  • Open Edge and press its Settings and more button at the top right of the window.

  • Press the Settings button, and scroll down to Clear browsing data as in the shot below.

  • Press the Choose what to clear button to open the sidebar settings in the snapshot directly below.

  • Select all the data check boxes there and click Clear to thoroughly erase the browser’s data.
  • Thereafter, restart the browser.

4. Reset the Browser

If clearing Edge’s data isn’t enough, reset the browser. That will restore Edge to its default configuration and clear data. You can reset Edge via the Settings app as follows.

  • Open the Cortana app.
  • Enter ‘apps’ in Cortana’s search box, and select to open Apps & features.


For various PC problems, we recommend this tool.

This software will repair common computer errors, protect you from file loss, malware, hardware failure and optimize your PC for maximum performance. Fix PC issues now in 3 easy steps:

  1. Download this PC Repair Tool rated "Excellent" on TrustPilot.com.
  2. Click “Start Scan” to find Windows issues that could be causing PC problems.
  3. Click “Repair All” to fix all issues with Patended Technologies (requires upgrade).

  • Scroll down to Microsoft Edge on the apps list. Alternatively, enter ‘Edge’ in the search box.

  • Select Edge and click Advanced options to open further settings.
  • Press the Reset button, and click Reset again to confirm.
  • Note that there’s a Repair button above the Reset option. You can also press that button to repair an Edge browser that often crashes.

— RELATED: Use Browser Refresh to refresh caches of several browsers

5. Switch Off Edge’s Extensions

The Edge not closing error might be due to a third-party extension. You can switch off Edge’s extensions by clicking Settings and more and Extensions. That opens the sidebar below from which you can select an extension and then switch it off or on.

6. Turn Off Internet Explorer

  • Some users have confirmed that turning Internet Explorer off, by deselecting its check box in Windows Features On or Off, can fix an Edge browser that doesn’t always close. To do that, open Run by pressing the Windows key + R hotkey.
  • Next, enter appwiz.cpl in Run’s text box; and press the OK button.

  • Click the Turn Windows features on or off to open the window in the image below.

  • Deselect the Internet Explorer 11 check box.
  • Press the Yes button to confirm.
  • Then click OK to close the window.

— RELATED: Fix: Edge Browser Audio Problems With YouTube in Windows 10

7. Update Windows

Microsoft fixes numerous Edge glitches with Windows 10 updates, so updating Windows might also fix an Edge browser that doesn’t always close. The KB3158988 update was one supposed to fix the Edge not closing issue. With the Windows Update Service configured for automatic updates, Windows updates automatically. However, it might still be worth manually checking for missed updates as follows.

  • Open Cortana by pressing its taskbar button.
  • Input ‘update’ in the Cortana search box, and select to open Check for updates.

Windows 10 keeps reinstalling apps

  • Then press the Check for updates button.
  • Windows will list available updates if there are any. Click Download (or Install now) to update Windows 10.

Those are a few resolutions that might fix an Edge browser that doesn’t always close. Note that the Spring Creators Update, which is now rolling out, also revamps Edge. That update might also fully fix the Edge not closing issue.

RELATED STORIES TO CHECK OUT:

For various PC problems, we recommend this tool.

This software will repair common computer errors, protect you from file loss, malware, hardware failure and optimize your PC for maximum performance. Fix PC issues now in 3 easy steps:

  1. Download this PC Repair Tool rated "Excellent" on TrustPilot.com.
  2. Click “Start Scan” to find Windows issues that could be causing PC problems.
  3. Click “Repair All” to fix all issues with Patended Technologies (requires upgrade).

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