Windows 10 Creators Update bug: No power options in the Start Menu [FIX]

Edward Hudson By: Edward Hudson
3 minute read
PC error code 99 fix

Home » Fix » Windows 10 Creators Update bug: No power options in the Start Menu [FIX]

Many users are recommending putting off your upgrade to the Creators Update for Windows 10, as the release is currently met with a slew of bugs, including the missing power options in the Start Menu.

For some users who’ve updated their OS, that means there were no Shutdown, Restart, Sleep, Hibernate options in the Power Options menu. Instead, the Start Menu offered only the sign out option.

Here’s how user Krahnin describes these issues on Microsoft’s forum:

After updating to the Window’s 10 Creator’s update, clicking on the power icon from start results in the message: “There are currently no power options available“. […]

Please advise. Currently the only workaround is to shutdown/reboot via CMD or Ctrl + Alt + Delete.

Power options are unavailable on the Creators Update

  1. Run a series of scans in Command Prompt
  2. Tweak the Registry
  3. Reset PC to factory settings

Solution 1 – Run a series of scans in Command Prompt

  1. Go to Start > type cmd > launch Command Prompt as an Admin
  2. Type the following commands and hit Enter after each one:
  • sfc /scannow
  • powercfg –restoredefaultschemes
  • DISM /Online /Cleanup-Image /RestoreHealth

Solution 2 – Tweak the Registry

If there are still no Power options in the Start Menu, you can perform the following steps to fix the issue:

  1. Open the Group Policy Editor by typing gpedit.msc in Search and clicking Enter.
  2. Go to the following settings and double-click on it to open the configuration box: User Configuration > Administrative Templates > Start Menu and Taskbar
  3. Select “Not Configured” or “Disabled” and click Apply.
  4. Exit after completing the steps above.

However, if you are using Windows 10 Home, the Group Policy Editor is not available. But you can run regedit to open the Registry Editor and go to the following registry key:

  1. HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies\Explorer
  2. Ensure that a value named NoClose exists with a value of 0.
  3. Reboot your PC and check whether the Power Options are now back.

Solution 3 – Reset PC to factory settings

Finally, if none of the previous steps worked for you, we can only suggest resetting your PC to factory settings. We are well aware that this will cost you some time, as you’ll need to reconfigure settings and reinstall applications from scratch. However, this might be your only option as the error is a rather critical one.

If you’re not sure how to reset your PC to factory settings, follow the steps we provided below:

  1. Press Windows key + I.
  2. Choose Update & Security.
  3. Open Recovery from the left pane.
  4. Expand the Reset this PC option and run it.
  5. Choose to save your files and continue with the process.

Have you upgraded to the Creators Update? Did you have the same problem? Let us know!

Editor’s Note: This post was originally published in April 2017 and has been since completely revamped and updated for freshness, accuracy, and comprehensiveness.

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