Netflix Crashes on Roku TV: How to Stop it [Fix]

Clearing the cache can quickly fix this problem

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netflix crashes on roku tv

Many users reported that Netflix crashes on Roku TV, and this can be a major problem since you won’t be able to watch your favorite shows. Luckily, this issue can be easily fixed.

Why does my Netflix keep crashing on my Roku TV?

This happens due to an issue with autoplay previews. Roku cache is also responsible for this problem.

How can I fix Netflix crashes on Roku TV?

Before trying anything else, let the show autoplay for 10 seconds. After 10 seconds have passed, you can use your remote again without crashes.

1. Turn off autoplay previews

  1. Open the Netflix website on your browser.
  2. Sign in to your account.
  3. Open the Menu and choose Manage Profiles.
    manage profiles netflix
  4. Select your profile.
  5. Disable the Autoplay Previews setting.
    disable autoplay previews netflix

2. Clear the cache using your remote

  1. Press the Home button five times.
  2. Press the Up button once.
  3. Next, press the Rewind button twice.
  4. Lastly, press the Fast Forward button twice.
  5. The screen will freeze up for 30 seconds and the device will reboot.

What does clearing the cache on Roku TV do?

Clearing the cache will remove cached files from your device. This will clear up storage space and allow apps to run more smoothly.

If Netflix crashes on Roku TV you won’t be able to watch your favorite shows, so adjust your preview settings or clear the cache to fix this issue.

This isn’t the only issue you can encounter, and many reported We’re having trouble playing this title on Netflix on various platforms, including Roku.

Issues such as Roku error 014.30 are also common but they can be fixed as well. Keep in mind that other services have issues, and we wrote about Amazon Prime video not working on Roku in our earlier guides.

More about the topics: Netflix, Roku