What to do if your Nvidia account is locked

by Aleksandar Ognjanovic
Aleksandar Ognjanovic
Aleksandar Ognjanovic
Troubleshooting Expert
Aleksandar's main passion is technology. With a solid writing background, he is determined to bring the bleeding edge to the common user. With a keen eye, he always... read more
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what to do if nvidia account is locked
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Nvidia community is quite a large one, with all kinds of interest points regarding the leader in computing technology. Whether you’re a developer or a user keen on purchasing some hardware, this is the interwebz place to be.

However, that only holds on as long as you can utilize your account. And some users weren’t able to do so while being met with the “Users account is locked” error. We provide you with two steps to solve this and successfully sign in below.

How to fix ‘Users account is locked” error when logging into Nvidia account

Signing in with your account isn’t usually something one should worry about. However, some users who are the part of Nvidia community weren’t able to sign in with their email and password. Of course, there’s a hefty number of alternative sign-in options, and they, seemingly work.

You can use Facebook, Google Account, or WeChat or QQ to log in without any issues. This, of course, doesn’t mean you should. Using a specific account has its traits, which is the reason this exists in the first place.

But how to deal with this? Rather simple. There are two options you can try. Firstly, we recommend clearing browser cache and removing saved password for the Nvidia account. If that doesn’t help, the most probable applicable solution is to reset your password.

Just go to Nvidia Account webpage, here, and click “Need help logging in?” link. This will take you to the Help page where you should click “Reset password”.

what to do if nvidia account is locked sign in

Just enter the email associated with your Nvidia Account and you’ll promptly get the link in your inbox. By following this link, you’ll be able to set a new password. After that, just go again to the Nvidia Account webpage and try signing in with a new password.

This seems to be a common resolution for the “Users account is locked” issue which bothers so many users. If you’re still unable to sign in, we suggest contacting the support and sending a ticket.

With that said, we can conclude this article. In case you have any questions or alternative solutions, feel free to tell us in the comments section below.


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