October Patch Tuesday Botched Updates: KB 3000061, KB 2984972, KB 2949927, KB 2995388

Radu Tyrsina
by Radu Tyrsina
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Usually, whenever Microsoft releases its monthly Patch Tuesday updates, there are a bunch of problems related to the update files. Here are the problems related to this months’s release. Let’s have a look at some more details.
broken patch tuesday october 2015
We’re getting some new reports of recent botched patches that are causing a lot of problems for Windows users – especially Windows 8, but also Windows 7 ones. If you too have been affected by these problems yourself, leave your comment below and let us know the exact details. This will help rectify these botched updates and hopefully, Microsoft will issue a fix via the Windows Update feature in the near future.

Botched update KB 3000061

This is a kernel mode driver update from MS 14-058, one of Microsoft’s zero-day patches this month. And here’s one of the users describes a problem with installing KB 3000061 on a Windows 8.1 computer. This could be replicated on others, of course, but this is what we know so far:

After rebooting it started the configuring and then gave an error “Failure configuring windows updates, reverting changes” After restarting Windows update still showed the same 18 updates. I ran the update troubleshooter from https://support.microsoft.com/kb/949358 and it showed that it fixed 3 errors. Same thing happened when I tried installing all the updates from the control panel. I then installed all the updates one at a time and everything worked OK except KB3000061. I ran the troubleshooter again and manually installed KB3000061. Same error on reboot.

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Botched update KB 2984972

This update enables the Remote Desktop Connection client to perform restricted administration logons and also enables the Remote Desktop Service that is running on an RD host to perform restricted administration. Here’s how some recent problems have been described as:

AutoCAD itself was not affected but Revit, Navis, DWG TrueView all were. Not got to the bottom of why yet (the explanation for the update does not sound like it would make any difference) but simply removing the update from client PCs fixes the packages which will do me for now.

Harjit Dhaliwal, on the Patch Management forum, also added his input:

Heads up, KB2984972 on Server 2008R2 RD server caused issues with our Wyse thinclients – it caused them all to span desktops across multiple monitors rather than presenting multiple monitors to the host OS. After uninstalling & rebooting clients are presented with multiple monitors again.

Botched update KB 2949927

This adds SHA-2 hashing support to Win7 and Server 2008 R2 and here’s how some of the concerns surrounding it sound like:

All 3 of my own Win2008R2SP1 servers got stuck in a triple auto-reboot Windows Update Failure this morning. All had 16 updates… They did eventually recover after 2 or 3 auto-rollback reboots… Checking updates on them all now shows this one still to install: Security Update for Windows Server 2008 R2 x64 Edition (KB2949927)

Sombeody else from the TechNet forum says:

KB2949927 will fail to install and revert the changes at the next boot if you have BitLocker disabled. The “fvevol” service must be started, and it must be registered in the “LowerFilters” value under this registry key: HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{71a27cdd-812a-11d0-bec7-08002be2092f}. If you don’t have it, KB2949927 will fail!

Botched update KB 2995388

This one is said to be causing problems with VMware. Here’s how problems sound like:

After installing the patch, every time you try to boot a virtual machine, you get a message: “Not enough physical memory is available to power on this virtual machine with its configured settings.” The VMware folks recommend you not install KB 2995388; if you have, they recommend that you uninstall it.

Have you encountered any of these issues? Sound off below.

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  • KB 2984972 broke all my remote desktop connections. I have 2 Win 7 Laptops (Home Premium) and 2 XPs and a LG tablet I use RD from. When the KB 2984972 installed I could RD from Win 7 to XP but could not RD from XP or Tablet to Win 7 or Win 7 to Win 7…After searching for about 2 weeks I finally found the answer KB 3003743 causes same issues as KB 2984972. I uninstalled both from my 2 laptops and all is working now. It looks like MSFT is/has not fixed the problem… they are just re relasing same bug…I’m turning off automatic updates until this gets resolved ….and forget about calling MS support line …it is useless ….none of the helpdesk people had a clue …I was even transfered to the specific helpdesk for RD and the experience was awful…they knew nothing about the KB 2984972 update and the problems it was cauisng ….they remoted into my Win 7 and first thing they started examining my win registery and didn’t find anything ….the phone got disconnected to the person that was helping me and I had to go back thru the awful phone system and never did get back to the RD person who was helping me…..I had even given them my number at start of conversation so they could call me if we got disconnected…the person who was remoted into my computer said he could not call me back and to go back thru the support line….total total unprofessional …… Last Time I will ever call MS Support !!!

  • I had the same problem I had to remove the contents of the registery folder WINEVT once I don’t that I installed the patch manually and it installed first time, I had my bios set to defaults as it was messing with the bios setup when installing with win update, but not its installed and working.
    MAKE A BACK UP OF THE WINEVT REGISTERY FOLDER FIRST
    HKEY_LOCAL_MACHINE>MICROSOFT>SOFTWARE>WINDOWS>CURRENTVERSION>WINEVT

  • I can confirm I have the kb 3000061 update issue on a Windows 8 computer. Have ‘hidden’ this problematic update to stop it from auto updating in the future. All other updates installed fine without any problems.