PS4 error CE-36329-3, CE-30002-5 [Full Fix]

Matthew Adams
by Matthew Adams
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  • CE-36329-3 and CE-30002-5 errors can arise when users try to launch PS4 games.
  • Here we discuss the potential resolutions for both of these annoying issues.
  • Explore our thorough Fix section for more in-depth guides for a variety of issues.
  • Our extensive Gaming Hub includes more related information, so make sure to check it out.

The PS4 CE-36329-3 and CE-30002-5 errors are two similar issues. Those are messages that can arise when users try to start PS4 games or when playing them.

The console displays An error has occurred error messages that include the CE-36329-3 or CE-30002-5 codes.

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To fix these errors, check out the potential resolutions below.

How can I fix the PS4 update errors CE-36329-3, CE-30002-5?

1. Update System Software

  1. Start the PS4 in Safe Mode by pressing and holding the console’s power button for about seven seconds until you hear two bleeps.
  2. Thereafter, connect the DualShock 4 gamepad to the PS4 with the USB cable.
  3. Press DualShock 4’s PS button.
  4. On the Safe Mode menu, select the Update System Software option.
    Update System Software option PS4 error CE-36329-3, CE-30002-5
  5. Select the Update using Internet setting.
  6. Follow the console’s guidelines to install the update.

Note: Some users might need to save the latest PS4 firmware to a USB stick to update the console in Safe Mode. You can download the firmware from the PS4 System Software Update page.


2. Select the Rebuild Database option

Rebuild Database option ps4 error ce-36329-3, ce-30002-5

  1. Start the PlayStation 4 in Safe Mode exactly as covered for the first fix.
  2. Select the Rebuild Database option on the Safe Mode menu.
  3. Follow the on-screen instructions to complete the process.

 


3. Reinstall the game the error arises for

  1. Select Settings in your PS4 to open the menu in the shot directly below
    The Settings menu ps4 error ce-36329-3, ce-30002-5
  2. Select the Applications Save Data Management and the Saved Data in System Storage option to back up your data.
  3. Select Storage on the Settings menu to uninstall the game.
  4. Select Applications to open a list of apps and games.
    The Applications menu ps4 error ce-36329-3, ce-30002-5
  5. Select the game to uninstall, and press the Options button on your gamepad.
  6. Thereafter, select the Delete option.

4. Initialize the PlayStation 4

  1. Back up your datafirst.
  2. Then turn on the PS4, and select Settings.
  3. Select the Back Up and Restore and Back Up PS4 options.
  4. Select the data to back up.
  5. Select Next to continue.
  6. Select the Back Up option, and press X on your control pad.
  7. Turn off your PlayStation 4, and remove the USB drive.
  8. Next, restart the PS4 in Safe Mode.
  9. Select the sixth Initialize PS4 option.
    Initialize PS4 option ps4 error ce-36329-3, ce-30002-5
  10. After initializing the console, you’ll need to sign in to your PlayStation Network account again.

5. Format your external hard drive for PlayStation 4

  1. Select Settings on the PS4’s Dashboard (specifically for error CE-30002-5 and users with external PS4 hard drives).
  2. Select Devices on the Settings menu.
  3. Select USB Storage Devices and then the external drive to format.
  4. Next, select the Format as Extended Storage option and Next to continue.
    The Format as Extended Storage option ps4 error ce-36329-3, ce-30002-5
  5. Select Format and Yes to confirm.
  6. Select OK when the drive has been formatted.
  7. Move the games from the system storage onto the extended storage.
  8. Note that formatting an external hard drive will also delete its data. So, some users might want to back up their external hard drives first.

These are some of the more probable fixes for the CE-36329-3 and CE-30002-5 PS4 errors.

If you need to, you can ask a support agent for further resolutions via live chat on the PlayStation 4 support site.


FAQ Learn more about the PS4 errors CE-36329-3 and CE-30002-5

  • Are there any other potential resolutions for the CE-36329-3 and CE-30002-5 errors?

You could try using an alternative PS4 account. To do that, you’ll need to set up a new user account. For detailed steps to fix this, check out our guide.

  • Does the Rebuild Database option, suggested in resolution 2, delete any data?

That option only deletes corrupted data, so your system and personal data are all safe.

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