Robinhood app not working / loading [Full Fix]

Matthew Adams
by Matthew Adams
Windows & Software Expert
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Affiliate Disclosure

  • Robinhood is a highly-rated trading app for mobile devices, but it has been prone to outages in the past.
  • This article provides some troubleshooting steps for fixing Robinhood when it's not working.
  • You can check out our comprehensive Business section for more information.
  • Our Software Hub also includes a plethora of other useful guides on this topic.

Robinhood is a trading app for Android and iOS mobiles that provides users with commission-free trading tools for analyzing markets and investing in shares.

However, the Robinhood app doesn’t always work as expected for some users. If you can’t open and utilize the Robinhood app, check out the resolutions below.

What can I do if the Robinhood app is not working or loading?

Update the app

Android

  1. Open Google Play on your mobile device.
  2. Then tap the menu button in Google Play.
  3. Select the My apps and games option.
    Google Play's Updates tab robinhood app not working
  4. Tap the Update all button. Alternatively, you can tap the Update option more specifically for Robinhood.

Apple iOS

  1. To update Robinhood on Apple mobiles, open the App Store.
  2. Next, tap your profile icon at the top right of the app.
  3. Tap the Update option for the Robinhood app.

Clear the app’s cache data

  1. Tap Settings.
  2. Next, tap Apps in Settings.
  3. Select the listed Robinhood app.
  4. Then press the Storage button to open data options.
  5. Tap the Clear cache button for Robinhood.
    Clear cache button robinhood app not working
  6. Restart your mobile device.

My app seems frozen (reinstall Robinhood)

Android

  1. Tap Settings.
  2. Select Apps in Settings to open your app list.
    Apps in Settings robinhood app not working
  3. Next, select your Robinhood app; and tap the Uninstall option for it.
  4. To reinstall Robinhood, open its Google Play page. Then you can select the Install option there.

Apple iOS

  1. On iOS 13 iPhones, you’ll need to tap and hold the Robinhood app until it starts to shake (or jiggle).
  2. Select the Edit Home Screen option.
  3. Next, select Robinhood’s X option to erase that app.
  4. Press the Home button, and open the Apple App Store.
  5. Open Robinhood’s app page, and select the Get option.

Robinhood website not working

The Robinhood web app has a history of outages. In March 2020, there was a system-wide Robinhood outage that impacted both the web and mobile apps.

So, you shouldn’t be entirely surprised if the Robinhood website isn’t working because of a server issue of some kind.

To check if Robinhood is down, open the Downdetector page for it. That tells you if there are any confirmed issues (outages) for Robinhood for your selected country. If there’s an outage, you’ll just have to wait for that to get fixed.

Downdetector website robinhood app not working

In addition to that, try opening the Robinhood website in an alternative browser. Open Robinhood in Google Chrome, Firefox, or Microsoft Edge if you’re utilizing an alternative browser. Those are the three supported browsers for Robinhood.

So, the best thing to do when Robinhood isn’t working is to update the app, clear its cached data, and reinstall it.

If that’s not enough, however, you could also try utilizing Robinhood on your desktop or laptop with an Android emulator.

Feel free to share your experience with us by using the comment section below.


FAQ: Read more about the Robinhood app

  • Is there a Robinhood Windows UWP app I can utilize instead?

No, which is why you’ll need to an Android emulator to utilize Robinhood in Windows.

  • Is there a Robinhood status page that tells you about outages?

Yes, you can check the status for the web, iOS, and Android apps at the Robinhood status page.

  • Where can I get in touch with Robinhood support for further suggestions?

You can send an email to them via the Robinhood contact form page.