5 Fastest Ways to Fix a Spotify Black Screen in Windows 11

Apply these tested solutions and make Spotify work again

by Priya Ahluwalia
Priya Ahluwalia
Priya Ahluwalia
Author
Priya Ahluwalia is a writer who specializes in technology, particularly Microsoft Windows. She writes about the latest developments in know-how and current trends in the technology industry. When... read more
Reviewed by Vlad Turiceanu
Vlad Turiceanu
Vlad Turiceanu
Editor-in-Chief
Passionate about technology, Windows, and everything that has a power button, he spent most of his time developing new skills and learning more about the tech world. Coming... read more
Affiliate Disclosure
  • Many Spotify users have reported that they only see a black screen when trying to open the app in Windows 11.
  • The problem is often caused by an outdated graphics card driver and too many duplicate app processes running in the background.
  • You can fix the issue by updating your graphics card driver and reinstalling the app from Microsoft Store.
Spotify

XINSTALL BY CLICKING THE DOWNLOAD FILE
Fix Windows 11 OS errors with Restoro PC Repair Tool:This software repairs common computer errors by replacing the problematic system files with the initial working versions. It also keeps you away from critical file loss, hardware failure, and repairs damages made by malware and viruses. Fix PC issues and remove viruses now in 3 easy steps:

  1. Download Restoro PC Repair Tool that comes with Patented Technologies (patent available here).
  2. Click Start Scan to find Windows 11 issues that could be causing PC problems.
  3. Click Repair All to fix issues affecting your computer's security and performance
  • Restoro has been downloaded by 0 readers this month.

Spotify is one of the most popular streaming services in the world. However, many users have reported that when trying to open Spotify in Windows 11, they are stuck at a black screen.

In this article, we’ll discuss the possible causes of the issue. Likewise, we’ll also show you how to fix it so you can get back to streaming your favorite music as soon as possible.

What causes Spotify black screen errors in Windows 11?

There are a few reasons why you might be getting a black screen when using Spotify on Windows 11 computer:

  • Outdated graphics card driver – One possible cause could be an outdated graphics driver. Try updating your driver and see if that fixes the problem. If you’d prefer to manually install your drivers, please refer to our guide for step-by-step instructions.
  • Redundant app processes running in the backgroundIncreased CPU usage of a process might cause a Spotify black screen in Windows 11.
  • Hardware acceleration – Spotify, by default, activates the Hardware Acceleration feature. This can make the API run smoother; however, it can also cause some graphic issues.
  • Too many cache files and app data – You might already be aware that Spotify collects data in the background to open your frequently visited channels quickly. However, having too much cache stored on your system can often contribute to the Spotify black screen issue.

Now now we know why this happens, let’s start fixing the black screen on Spotify.

How do I fix Spotify black screen issues in Windows 11?

Before you try the more complex solutions in this guide, start with these simple steps to fix a Spotify black screen on Windows 11:

  • Make sure you have a reliable internet connection. The app will black out without warning if it detects no internet on your PC.
  • Try running the app as an administrator. It often solves the problem, especially if the issue is related to permissions.

Expert tip:

SPONSORED

Some PC issues are hard to tackle, especially when it comes to corrupted repositories or missing Windows files. If you are having troubles fixing an error, your system may be partially broken.
We recommend installing Restoro, a tool that will scan your machine and identify what the fault is.
Click here to download and start repairing.

If the basic steps listed above don’t fix your issue, move on to the following methods.

1. Disable Hardware Acceleration

  1. Open Spotify on your computer and go to the Settings tab.
  2. Scroll down to Compatibility and toggle off the Enable hardware acceleration tab.

2. Delete duplicate app processes

  1. Go to the Windows Search bar, type Task Manager, and hit Enter.
  2. Locate Spotify from the list and right-click it.
  3. From the pop-up menu that appears, select End Task.
  4. Restart your computer and you should no longer see a Spotify black screen in Windows 11.

3. Delete the cache files

  1. Press the Windows key + R simultaneously to open the Run dialog box.
  2. Type or copy-paste the following in the Run box and hit Enter. %appdata%
  3. Scroll down and locate the Spotify folder.
  4. Right-click on the folder and select Delete.

4. Update the graphics card driver

  1. Go to the Windows Search bar, type device manager, and hit Enter.
  2. Once the Device Manager window pops up, locate the Display adapters tab and click on the arrow next to it to expand the section.
  3. Right-click on your primary graphics card and select Update driver from the drop-down menu.
  4. Click on the Search automatically for drivers option to let Windows search for and install a driver automatically on your system.

If you want another way to update your graphics card driver, then you should try using DriverFix. It scans your device for drivers in need of updates and then locates the newest update options from its database.

DriverFix

Excellent program that will update all your drivers with the latest versions in no time.

Free Trial Download now

5. Reinstall Spotify

  1. Press the Window + R key to open the Run box.
  2. In the run box, type or copy-paste the following, and hit Enter: appwiz.cpl
  3. Double-click on Spotify and select the Uninstall option. Once done, restart your computer.
  4. After restarting your computer, visit the Microsoft Store, download and install Spotify.

If none of the solutions in this guide helped you fix a Spotify black screen in Windows 11, you can contact their customer support team for further assistance.

Alternatively, If you’re wondering whether it’s better to use Spotify in the browser or through the app, our guide can help you make a decision.

If you have any feedback or would like to share which of the methods worked for you, please leave a comment below.

Still having issues? Fix them with this tool:

SPONSORED

If the advices above haven't solved your issue, your PC may experience deeper Windows problems. We recommend downloading this PC Repair tool (rated Great on TrustPilot.com) to easily address them. After installation, simply click the Start Scan button and then press on Repair All.