Microsoft Teams won’t connect to a meeting? Try this

Vladimir Popescu
by Vladimir Popescu
Windows & Software Expert
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  • Collaboration software such as Microsoft Teams help teams to work together anywhere in the world
  • Microsoft Teams meetings are excellent for getting in touch with your team and disseminate crucial information quickly
  • Not being able to connect to a meeting can be nerve-wrecking but you can use this detailed guide to fix the problem
  • Do check out our Microsoft Teams Hub for more useful guides.
Microsoft Teams won't connect to meeting - laptop with coffee

If you see that Microsoft Teams won’t connect to a meeting, you have to know you are not the only one experiencing this issue.

This error occurs on a variety of system configurations, so that implies that the issue is not with the capabilities of the system itself.

Here is what one user had to say about this issue on the Microsoft forums: 

When we schedule a meeting in a channel and then attempt to join we’re having issues. Clicking the main “Join online” button within this panel launches the meeting, but immediately kicks users out with no error message (just says “leaving” on screen). Has anyone experience this issue, and found a fix for this?

Even though Microsoft has not released an official fix for this issue, some users have had success in temporarily bypassing it. Here is what you can try as well.

What to do if Microsoft Teams doesn’t connect to a meeting

1. Make sure you have a stable internet connection

Even though this step might seem obvious, it is very important that your internet connection has no errors. This will ensure that the connections through your MS Teams app will not be affected.

Follow these steps:

  1. Press Win+X keys -> choose Settings.
  2. Choose Update and Security from the Settings menu.
  3. Select Troubleshoot from the left-side menu.
  4. Scroll down in the list and click on the Internet Connections option.
  5. Click Run the internet connections troubleshooter
  6. Follow the on-screen instructions to complete the steps.

2. Allow the app through firewall and antivirus software

Depending on the specific antivirus software you’re using on your PC, these steps will vary.

You will need to open up your antivirus software, navigate to the whitelist, and make sure Microsoft Teams is allowed connections.

If your antivirus contains a firewall service as well, please make sure to allow all permissions for the MS Teams app.

If you’re using Windows Defender firewall follow these steps:

  1. Click the Cortana search box -> type Windows Defender Firewall -> select the first option.
  2. From the left side of your screen -> click Allow an app or feature through the firewall.allow microsoft teams windows defender
  3. Find MS Teams in the list.
  4. Select it > allow both outgoing and incoming connections.

USEFUL TIP: How to create and manage teams in Microsoft Teams

3. Update your Microsoft Teams application

Even though Microsoft Teams is normally automatically updated, it is recommended that you try to search for updates nonetheless.

Doing this will ensure that as soon as Microsoft releases a fix for this issue, you will be able to get it.

To check for updates, please open up MS Teams, click your profile picture, and select Check for updates.update microsoft teams


Please feel free to let us know if this guide has helped you solve your issue with Microsoft Teams.

You can also let us know if you have any other suggestions about how to tackle this issue.

You can contact us by simply leaving a comment in the comment section found under this article.

FAQ: Learn more about Microsoft Teams meetings

  • Can anyone join a Microsoft Teams meeting?

Any user with a valid email account (Outlook or third-party Outlook accounts) can join Microsoft Teams meetings provided that the team owner granted them access to the respective meeting by adding them to their team. Users without a Microsoft Teams account can join meetings as guests without any problems.

  • How many people can join a Microsoft Teams meeting?

The upper limit for Microsoft Teams meetings is 250 participants. Users can also utilize Teams to host live events of up to 10K attendees.

  • How do I create a Microsoft Teams meeting link?

To create a Microsoft Teams link, follow the instructions below:

  1. Navigate to Meetings and select Schedule a Meeting.
  2. Now, click on the channel you want to meet with.
  3. Find the right time to schedule the meeting and use the recurrent feature if you’re creating a meeting that will be held on a regular basis.

Editor’s Note: This post was originally published in September 2019 and has been since updated for freshness and accuracy.