Whenever you have a complicated problem with your PC, the best solution would be to have a specialist come down and see the PC for himself. However, this is not always possible, so alternative methods need to be used.
This is precisely the scenario where a program like TeamViewer can come in handy. This tool is basically a RAT (Remote Access Tool) which you can use to enter another PC via the Internet and gain almost full control over it.
Besides this, TeamViewer can also be used for file transfers. However, some users have reported having issues with the file transfer component:
From this morning the service to transfer files on works. I can’t even close the session. I have tried on 3 different hosts.
This issue isn’t all that common, but it does block a lot of TeamViewer‘s functionality. That is why we decided to create this step-by-step guide to show you exactly what needs to be done.
How do I fix the TeamViewer file transfer issue?
If you are connected to someone else’s PC and see that the file transfer doesn’t start when you press it, try opening another session. Simply terminate the one you are currently on, and start a new one.
2. Restart your PC
Somewhat related to the previous step, sometimes a good idea to fix the file transfer error in TeamViewer is to simply reboot your PC. Additionally, it would be a good idea if the person you are trying to transfer files to would reboot as well.
TeamViewer doesn’t take up a lot of bandwidth, to the point were activating it is almost unnoticeable. However, the same cannot be said when trying to transfer files.
Stop any processes on your PC that may be taking up bandwidth (torrents, streaming, etc), and try again.
4. Close background processes
File transfers in TeamViewer are also a bit more resource-intensive than when just connecting. That is why it is advised that you close all programs that may be running in the background.
Additionally, ask the person you are trying to transfer files to do so as well.
5. Check what exactly you are trying to send
as a security measure, TeamViewer prevents users from sending or receiving files to and from certain system directories. This is an added measure to prevent unwanted system corruption.
As a workaround, send whatever files need transferring to some other location, such as the desktop, and then move the files from there.
By following these steps, you should overcome any issues you may have with the file transfer function in TeamViewer.
What method do you use when you encounter a similar issue? Let us know what method worked best for you by leaving a message in the comments section below.