VPN error 619: 5 ways to deal with it quickly

Ivan Jenic
by Ivan Jenic
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fix VPN error 619

VPN Error 619 happens to be the most common error encountered on Windows devices when attempting to connect to a virtual private network. The message accompanying the error code is that a connection to the remote computer could not be established. The error is also extremely unpredictable, meaning you never know when its going to come up.

However, the good thing is that the error isn’t all-pervasive, meaning there sure are ways to defeat the same.

How to fix VPN Error 619

  1. Prevent VPN connection clashes on your computer
  2. Disable firewall or anti-virus programs
  3. Re-install VPN application
  4. Check VPN with another PC
  5. Check PPTP Settings

However, before we get about remedying the error, lets first find out what causes the error in the first place.It crops up when an active VPN suddenly gets disconnected from the VPN server, or when the computer is attempting to establish a new connection to the VPN server.That also is the reason the error shows up after you have clicked on the ‘Connect’ tab. Post the usual ‘verifying username and password’ message, the 619 message appears.

That is the clearest sign of things having gone awry during the sign-in process, which leaves you with the following option to help mitigate the issue.

1. Prevent VPN connection clashes on your computer

The error might show up if you have multiple VPN clients installed on your PC. Multiple instances of the application running simultaneously create clashes.

You can restart your PC to prevent all VPN application from running, or, as an extreme but effective step, uninstall all those application that you do not need, keeping only the one that provides the most reliable service.

2. Disable firewall or anti-virus programs

You might be needed to temporarily disable any firewall or antivirus programs running on your PC as these often cut off access to the VPN ports.

3. Re-install VPN application

Yet another option will be to uninstall the VPN application followed by reinstalling the same again, complete with the specific configuration setting applicable to the particular VPN client.

Make sure you are installing the latest version of the software.

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4. Check VPN with another PC

You can check the VPN on another computer or device that is connected on the same network. If error 619 persists than the issue is with the network itself as it is stopping access to the VPN.

On the whole, error 619 can also be most unpredictable in that network connectivity issues too can also be the likely reason for it to appear.

The above mentioned steps though will help you mitigate the error in most of the cases.

5. Configure PPTP

Error 619 can also be encountered when there is a misconfiguration regarding the PPTP. If you are unfamiliar with the PPTP settings, you can check out the Microsoft support page and follow the recommended steps.


Last but not least, you should also consider unplugging  your router. Wait for 30 minutes and then plug it back in. This will reset your DSL line connection.

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Editor’s Note: This post was originally published in December 2017 and has been since updated for freshness, and accuracy