VPN One Click not working / not connecting [Fixed]

Vladimir Popescu
by Vladimir Popescu
Windows & Software Expert
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  • If VPN One Click is not working once again, don’t let problems pile up one by one.
  • Reinstall the latest version of VPN One Click or go for a reliable VPN solution from the start.
  • To make sure that you're always prepared, bookmark our VPN Errors & Solutions webpage.
  • Moreover, take a closer look at our VPN Guides Hub for the latest tips and tricks.
VPN One Click stopped working - laptop

Some users have reported that their version of VPN One Click has suddenly stopped working. This can be extremely frustrating if you need to access the VPN service.

You may want to visit specific websites, or just to protect your online privacy. In this article, we will explore the best troubleshooting methods to deal with this issue.

To start browsing privately using VPN One Click as soon as possible, read on to find out how to do it.

What to do if VPN One Click is not connecting?

1. Uninstall and then reinstall the latest version of VPN One Click

  1. Press Win+X keys on your keyboard -> select Apps and features.Apps and features - VPN One Click stopped working
  2. Search for VPN One Click inside the programs list -> select it -> press Uninstall.
  3. Follow the on-screen instructions to finish the removal process.
  4. After the application is removed, visit the official website to download the latest version of the software.

2. Give a try to Private Internet Access (PIA)

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Other than keeping you away from such errors and impeccable Windows compatibility, PIA is also a very capable unblocker of geo-locked streaming services including Netflix, Hulu, and HBO Go.

Moreover, do keep in mind that this VPN has countless security options at your disposal and zero-logs policy, which is ideal considering it is a US-based business.

The government could ask Kape Technologies for access, but this makes no difference with nothing logged from the very start.

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3. Make sure your firewall service is not blocking VPN One Click

firewall service

  1. Click on Cortana search box -> type firewall -> select the first option from the results.
  2. Inside the Firewall settings -> select the option Allow an app or feature through Windows Defender Firewall.
  3. Search for VPN One Click on the list and make sure to allow all connections (both incoming and outgoing).
  4. Save the settings and try to see if this solved your problem.
  5. If this method didn’t resolve the problem, follow the next method.

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4. Try a different server inside your VPN One Click

VPN One Click servers

  1. Even though this might seem like an obvious solution, some people managed to get their VPN working again by simply choosing another server to connect to.
  2. You can choose any of the servers presented in the Server list inside the program. Try a few of the options to see if this fixes your issue.
  3. If all of the above methods failed to solve your issue, follow the next method.

5. Contact the official VPN One Click support

Contact page screenshot - VPN One Click has stopped working

You can easily send an email to the address support@kryptotel.net and ask for help. In order for the VPN One Click team to be able to help you, you will need to provide the following information:

  • A copy of your proof of payment.
  • The description of your problem.
  • The location from which you’re trying to use their services.
  • The activation code (you can find it by launching the VPN One Click software and clicking the menu icon at the top left side of your screen.

In this article, we explored some of the best troubleshooting methods to deal with the issue caused by VPN OneClick not working anymore.

Please feel free to let us know if this guide helped you solve your issue, by using the comment section found below.

FAQ: Learn more about VPNs

  • Is VPN One Click safe?

Even if VPN One Click doesn’t log anything, there’s a major problem you should know. It provides only basic encryption levels and no advanced protocols like OpenVPN.

  • Is VPN legal?

Running a VPN is 100% legal, but don’t take that for granted. It isn’t legal to perform any inappropriate activities.

  • Can VPNs change your location?

Yes, the best VPNs can easily change the location of the IP on your laptop.

Editor’s Note: This post was originally published in July 2019 and has been since revamped and updated in May 2020 for freshness, accuracy, and comprehensiveness.