- Many reported that their Internet is connected but only Google and Youtube work.
- If this strange scenario where only google sites load has also happened to you, here's what you need to do to fix it.
- Speaking about fixes, you might want to check our Browsing Tips and Tricks page as well.
- Further refine your troubleshooting skills with the help of a trusted partner, our Browsers Hub.
Some users have posted on support forums about a curious issue in which only Google sites work, such as Google.com and YouTube, in their browsers.
Aside from Google sites, no other websites open even though there’s an internet connection. One user stated in a forum post:
The computer is saying I’m connected to the internet, but only Google.com is working on both IE and Chrome. On other websites I’m getting the message ‘This page can’t be displayed”.
If you’re limited to google search site only, check out some of the fixes below.
What can I do if only Google sites work?
First, try opening pages in another web browser to check if it’s a browser-specific issue. There are plenty to choose from, and the Opera browser is one of the best.
This browser incorporates a built-in VPN, ad-blocker, and other anti-tracking measures as well as a Crypto Wallet, Workspaces to group tabs together, searching function that works across all your open tabs and so much more.
Once you activate and use the built-in VPN, you might find that all websites are loading. This probably means that your normal IP address got somehow temporarily banned.
It also means that the ban was inaccurate and big sites such as those from Google still load.
OperaMuch faster and safer than Google Chrome. Make the switch to Opera now
1. Change the DNS Settings
- A lot of users have fixed the error by changing their DNS to Google DNS. To do that, press the Windows key + X.
- Click Run to open that accessory.
- Enter the following command in Run’s text box and click OK to open the Network and Sharing Center:
control.exe /name Microsoft.NetworkAndSharingCenter
- Click Change adapter settings to open the connections in the Control Panel as below.
- Right-click the net connection and select Properties.
- Select Internet Protocol Version 4 (TCP /IPv4) on the Networking tab.
- Then click the Properties button, which will open the window in the snapshot directly below.
- Select the Use the following DNS server addresses radio button.
- Enter 18.104.22.168 in the Preferred DNS server box.
- Then input 22.214.171.124 in the Alternative DNS server box as below.
- Click the OK button.
2. Restore the Windows Firewall to Default
- Restoring Windows Defender Firewall to default might fix the issue for some users. Open the search utility by pressing the Windows key + S hotkey.
- Enter Windows Defender Firewall as the search keyword.
- Click Windows Defender Firewall to open that Control Panel applet.
- Click Restore defaults to open the button below.
- Then click the Restore defaults button.
- Note that some apps might stop working after restoring the firewall to default. So, it might be worth setting up a System Restore point before restoring the firewall to default just in case.
3. Reset the Router
Resetting the router is another potential resolution. Turn off and unplug the router for about 15 minutes. Then plug the router back in, and turn it on.
4. Reset TCP/IP
- Users have also confirmed that resetting TCP/IP can also fix non-Google websites not opening. Open the Win + X menu with the Win + X hotkey.
- Click Command Prompt (Admin) to open an elevated Prompt window.
- Then input the following commands separately:netsh winsock reset catalog, netsh int ipv4 reset reset.log, netsh int ipv6 reset reset.log
- Close the Command Prompt after entering each of the above commands.
- Then restart Windows.
The resolutions above will probably fix non-Google websites not opening for most users.
If only Google works on wifi, you might want to check out these fixes or feel free to share your own troubleshooting suggestions in the comments section below.
FAQ: Internet is connected but only google and youtube work
- Can only connect to Google sites?
If the Internet is connected, but only google sites load, you might want to change the DNS settings or reset TCP/IP using the elevated Command Prompt. Here’s a step-by-step guide to help you with the steps.
- Why do some sites not load in Chrome?
The first thing you should do is to end all Google Chrome processes from Task Manager and see if that helps. Check out a complete expert guide on how to deal with Google Chrome not loading pages properly.
- What do you do when a website is not loading?
Try clearing your cache or consider switching to a different browser.
Editor’s Note: This post was originally published in September 2019 and has been since revamped and updated in August 2020 for freshness, accuracy, and comprehensiveness.