Windows 10 Photos app is a handy application with slideshow and video editing features. Unfortunately, some users have reported Windows 10 Photos app video export stuck problem.

The error message associated with this issue reads “something went wrong, We couldn’t export your video”. This problem can occur due to many reasons, including corrupted Photos app. You can find similar issues in the Microsoft community.

I choose the medium setting on export and then it starts to save until it reaches 17% through and it comes up with a message saying ‘something went wrong. We couldn’t export your video’ 

This troubleshooting guide will help you to fix Photos app video export stuck issue in Windows 10.

Steps to fix Windows 10 Photos app video export failed

1. Run Microsoft app troubleshooter

  1. Windows 10 comes with built-in Microsoft apps troubleshooter. The troubleshooter will scan the system for any issues and fix them.
  2. Click on Start and select Settings.
  3. Go to Update and Security.
  4. From the left pane click on Troubleshoot.
  5. Scroll down to the end and click on Windows Store Apps.
    Windows 10 Photos app video export stuck
  6. Click the “Run the troubleshooter” button.
  7. The troubleshooter will scan the Windows Store apps for any issues. If found, it will recommend some fixes.
  8. Apply the fixes and check for any improvements.

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2. Terminate and reset Photos app

  1. If the issue persists, resetting the app can fix any temporary issues with the app.
  2. Click on Start and select Settings.
  3. Go to Apps.
  4. Search for photos app and click on it.
  5. Click on Advanced Options.
    Windows 10 Photos app video export stuck
  6. Scroll down and click on the Terminate button. This will kill any process related to the app.
    Windows 10 Photos app video export stuck
  7. Next, click the Reset button. Click Yes to confirm the action.
  8. Once the Reset is complete, search and launch the Photos app. Try to export the video and check if the Windows 10 Photos app video export stuck issue is resolved.

3. Update/reinstall Photos app

Windows 10 Photos app video export failed

  1. First, check if new updates are available for the Photos app.
  2. Open the Windows Store app and search for the Photos app.
  3. If a new update is available, download and install it.
  4. After the update is installed, try exporting a video.

Reinstall Photos app

  1. As a last resort, you may try to uninstall the Photos app to fix the issue. This should help you resolve any issue that is embedded in the Photos app, causing an issue with video export.
  2. Right-click on Start.
  3. Select “Windows PowerShell (Admin)” option.
    Windows 10 Photos app video export failed
  4. In the PowerShell window, enter the following command and hit enter:
    get-appxpackage *Microsoft.Windows.Photos* | remove-appxpackage
  5. This will uninstall the Photos app from your PC.
  6. Restart the computer.
  7. After the reinstall, launch the Microsoft Windows Store.
  8. Search for the Photos app and install it.
  9. Check if the photos and videos appear in the Photos app. If not, double-click on the videos that you want, and it will start appearing in the Photos app.
  10. Try to export the video and check for any improvements.

Conclusion

You can fix video export failed issues with the Photos app in Windows 10 by following the steps in this article. Do let us know which fix helped in the comments.

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