FIX: Windows 10 PPTP VPN is not connecting

By: Daniel Segun
7 minute read
Windows 10 PPTP VPN is not connecting

For various PC problems, we recommend this tool.

This software will repair common computer errors, protect you from file loss, malware, hardware failure and optimize your PC for maximum performance. Fix PC issues now in 3 easy steps:

  1. Download this PC Repair Tool rated "Excellent" on TrustPilot.com.
  2. Click “Start Scan” to find Windows issues that could be causing PC problems.
  3. Click “Repair All” to fix all issues with Patended Technologies (requires upgrade).

Are you looking for the right solution for your Windows 10 PPTP VPN not connecting problem? You are at the right spot.

PPTP stands for Point-to-Point Tunneling Protocol. PPTP VPN on the other hand, is one of the oldest protocols used on LAN networks. It utilizes 128-bit encryption and it is compatible with Windows OS.

Meanwhile, some Windows 10 users reported the PPTP VPN not connecting problem. Also, this problem is common on computer networks, such as LAN or even WAN.

We have enlisted some solutions for you, so ensure you go through them below. Moreover, any of our compiled solutions can fix the VPN connection problem.

Fix: Windows 10 PPTP VPN won’t connect

Solution 1: Check your internet connection

Firstly, you to check your internet connection. This will enable you to determine if you have an active internet connection. For instance, your broadband data subscription might be exhausted resulting in the problem. Hence, you can try other modes of internet connection to see if it works.

Alternatively, you can reset your router or restart your internet connection, and then connect to VPN on your Windows 10 machine.

Meanwhile, if you still get the error after trying out this fix, you may proceed to the next solution.

Solution 2: Change time and location

Windows 10 PPTP VPN not connecting problem might also be caused by incorrect date and time. Also, if your VPN server location ‘date and time’ is different from your Windows 10 ‘date and time’, the VPN connection problem might occur.

Here’s how to set time automatically:

  • Press Windows key > Select Settings > Select Time and Languagewindows 10 pptp vpn not connecting
  • Toggle the option “Set Time Automatically” to ensure it is turned on.
  • Close the window and restart your PC.
  • After booting up your PC, launch the web browser, and then attempt to launch the website “again”.

If the ‘Windows 10 PPTP VPN not connecting’ error prompt persists, proceed to the next solution.

Solution 3: Repair your PC Registry

Invalid Windows registry keys, missing DLLs, and even obsolete software leftovers can also cause ‘Windows 10 PPTP VPN not connecting’. Hence, you need clean up your Windows registry.

SFC Scan on the other hand, is a Windows built-in tool that verifies all system files and fixes files with issues. Here’s how to run an SFC scan on all Windows’ versions:

  • Go to Start > type cmd > right-click Command Prompt > select Run as Administrator.windows 10 pptp vpn not connecting
  • Now, type the sfc /scannow command.Windows Defender quick scan not working
  • Wait for the scanning process to complete and then restart your computer. All corrupted files will be replaced on reboot.

Alternatively, we do recommend that you use standalone applications such as CCleaner, Ashampoo Win Optimizer and IOLO System Mechanic to check for system file corruption.

Solution 4: Reinstall network drivers

Sometimes, the network drivers might be outdated, corrupted, or even inactive. Hence, you may consider reinstalling the network drivers on your Windows 10 PC. Here’s how to reinstall network drivers:

  • Go to Start > Type ‘Device Manager’, and then hit ‘Enter’ key.
  • Locate ‘Network Adapters’
  • Uninstall available network drivers.windows 10 pptp vpn not connecting
  • Click Action > Scan for hardware changes
  • Wait for the process to be completed. (This will reinstall the drivers)
  • Connect to the VPN afterwards

In addition, you can also update your network drivers automatically by using automated software. We will recommend Tweakbit Driver Updater for this purpose.

If you are still getting ‘Windows 10 PPTP VPN not connecting’ prompt, then you might want to reinstall your VPN client software in the next solution below.

Solution 5: Reinstall your VPN

Here’s how to reinstall VPN client on your Windows 10 PC:

  • Go to Start > Control Panel
  • Select “Uninstall a program” under Programs menuwindows 10 pptp vpn not connecting
  • Find your VPN from the list of programs and select Uninstall
  • In the Setup Wizard, click you’ll get a notification after a successful uninstall, so click Close to exit the wizard.
  • If the VPN is still listed as available after uninstalling it, go to Start > Run
  • Type ncpa.cpl and press Enter to open the Network Connections window

  • For various PC problems, we recommend this tool.

    This software will repair common computer errors, protect you from file loss, malware, hardware failure and optimize your PC for maximum performance. Fix PC issues now in 3 easy steps:

    1. Download this PC Repair Tool rated "Excellent" on TrustPilot.com.
    2. Click “Start Scan” to find Windows issues that could be causing PC problems.
    3. Click “Repair All” to fix all issues with Patended Technologies (requires upgrade).

  • Under Network Connections, right click on the WAN Miniport labeled your VPN
  • Select Delete
  • Go to Start > Type “Network Connections”, and press Enter. Right-click a VPN connection and use the “Delete” option.
  • Select VPN. If you see your VPN as available, delete it.

After the complete uninstall, you can then install the VPN client on your Windows 10 PC afterwards. Meanwhile, we do recommend that you install the latest VPN client version on your PC.


In case you want to be secure while surfing the internet, you will need to get a full-dedicated tool to secure your network.  Install now Cyberghost VPN (77%off) and secure yourself. It protects your PC from attacks while browsing, masks your IP address and blocks all unwanted access.


Solution 6: Install the latest Windows Updates

Some VPN client software requires latest Windows .NET Framework and several Windows components. Failure to have some of these components can result in ‘Windows 10 PPTP VPN not connecting’ error issue.

Moreover, latest Windows updates improve your PC’s security, performance, and operations. Hence, we recommend that you install latest Windows updates.

Here’s how to do this:

  1. Go to Start>type “update” in the search box and then click on “Windows Update” to proceed.Start Menu button frozen
  2. In the Windows Update window, check for updates and install the available updates.

Solution 7: Temporarily disable security programs

Some antivirus programs can block VPN software on Windows 10. Hence, you need to exclude your VPN from your antivirus protection settings.

Here’s how to do this in Windows Defender:

  • Launch Windows Defender Security Center
  • Now, go to Virus & Threat protection settingswindows 10 pptp vpn not connecting
  • Select Exclusions
  • Select Add or remove exclusions
  • Select Add an exclusion and add your VPN client software

In addition, Windows Firewall as well can also prevent PPTP VPN from connecting; therefore, you need to enable your VPN in Windows Firewall Advanced settings.

Here’s how to do this:

  • Go to Start > Type “Allow a program through Windows firewall” and then hit “Enter” key.
  • Click on “Change Settings” optionswindows 10 pptp vpn not connecting
  • Now, Click on “Allow another program”
  • Select the VPN software you want to add, or click Browse to find the VPN software, and then click OK.
  • Check if you can connect to your VPN.

Solution 8: Enable rule for PPTP

Here’s how to enable rule for PPTP on Windows 10:

  • Go to Start > Control Panel
  • Now, go to Windows Firewall > Select Advanced Settingswindows 10 pptp vpn not connecting
  • Search for the ‘Routing and Remote Access “under Inbound Rules and Outbound Rules”.

For Inbound Rules: right-click “Routing and Remote Access (PPTP-In)”, select “Enable Rule”.  For Outbound Rules: right-click “Routing and Remote Access (PPTP-Out)”, select “Enable Rule”.

Solution 9: Manually setup PPTP VPN connection

You can also request for PPTP account setup instructions from your VPN service provider and follow the instructions. Alternatively, you can setup PPTP VPN manually on your Windows 10 computer. However, you need a VPN account and working internet connection.

Follow these steps to manually setup PPTP VPN:

  1. Right-click Start > Settings> Click Network and internet > Click VPN.
  2. Now, Click Add a VPN connection, and then Click the dropdown menu.
  3. Check Windows (built-in), and then click the “Connection name” field.
  4. Type a name for the VPN connection. (You can use the name of your VPN provider and the server location.)
  5. Click the Server name or address field and enter the server’s address. (You will be provided with your server name and address by your VPN provider.)
  6. Click the dropdown menu below VPN type and select PPTP connection protocol.
  7. Now, click the dropdown menu below “Type of sign-in info”, tick a sign-in method, and the click on “Save”.
  8. To connect, click on the VPN you just set up., and click “Connect”

Also, your VPN service provider will provide you with VPN client software as well. You can install the VPN client software, and then follow the prompts to setup PPTP VPN on your Windows 10 machine.

Solution 10: Use an alternative VPN solution

Some VPN doesn’t utilize PPTP any longer; this is because PPTP is less secure compared to latest connection protocols such as SSTP, IKEv2, L2TP, OpenVPN, and many more.

However, some VPN service providers still utilize PPTP connection protocols. Therefore, you may want to try them out so as to bypass the ‘Windows 10 PPTP VPN not connecting’ problem.

Some of the PPTP-friendly VPN services include CyberGhost (recommended), NordVPN, PureVPN, and ExpressVPN.

Have you tried any other solution? Let us know by commenting below or you can ask questions if any. We would gladly respond.

RELATED STORIES TO CHECK OUT:

For various PC problems, we recommend this tool.

This software will repair common computer errors, protect you from file loss, malware, hardware failure and optimize your PC for maximum performance. Fix PC issues now in 3 easy steps:

  1. Download this PC Repair Tool rated "Excellent" on TrustPilot.com.
  2. Click “Start Scan” to find Windows issues that could be causing PC problems.
  3. Click “Repair All” to fix all issues with Patended Technologies (requires upgrade).

Next up

Best Windows 10 antivirus software to use in 2018

By: Radu Tyrsina
7 minute read

Update – 2018 will soon come to an end and we already have a guide on what is the best antivirus you should get in […]

Continue Reading

These features are out for good with Windows 10 version 1809

iamsovy@gmail.com' By: Sovan Mandal
2 minute read

Microsoft is all set to launch its next big update, Windows 10 version 1809 in October. While that should be a nice piece of news […]

Continue Reading

Windows 10 18H2 builds no longer receive new features

By: Matthew Adams
3 minute read

The Windows 10 October 2018 Update (otherwise 18H2) rollout might now be two to three weeks away. For the last few months, new build previews […]

Continue Reading

Discussions