Windows Media Player does not recognize blank CD? Fix it now

Tashreef Shareef avatar. By: Tashreef Shareef
4 minute read
Windows Media Player does not recognize blank CD

Home » Fix » Windows Media Player does not recognize blank CD? Fix it now

Windows OS comes pre-installed with Windows Media Player, but sometimes Windows Media Player doesn’t recognize a blank CD. The problem can occur with your disc or PC. In this article, we have listed all the possible solutions to fix this problem.

What can I do if Windows 10 Media Player won’t recognize CD

  1. Set AutoPlay to Ask Every time
  2. Run Troubleshooter for Media Player
  3. Use a different CD burning software
  4. Update the Optical Drive Driver
  5. Remove and reinstall IDE/ATAPI driver
  6. Check your CD / Optical Drive

1. Set AutoPlay to Ask Every time

If Windows Media Player doesn’t recognize a blank CD, you might be able to fix that problem by changing the AutoPlay settings.

  1. Go to Settings and open Devices.
  2. Scroll down to AutoPlay tab.
  3. From Removable Drive, select Ask me every time from the drop-down menu.
    AutoPlay Windows 10 Windows Media Player does not recognize blank CD
  4. Close the Settings window. Insert the CD again and see if the player recognizes the disk.
  5. If you get the AutoPlay window, you can drag and drop any files to the CD to burn it.

2. Run Troubleshooter for Media Player

If Windows Media Player doesn’t recognize a blank CD, try running the built-in troubleshooter. The troubleshooting section has the option to troubleshoot Windows Media Player DVD.

  1. Press Windows Key + R, type control and hit enter. This will open the Control Panel.
  2. In the Control Panel search, type Troubleshoot and click on Troubleshooting.
  3. Click on Hardware and Sound.
    troubleshooting window Windows Media Player blank CD issues
  4. Scroll down and click on Windows Media Player DVD.
    Media Player Troubleshoot Windows 10 Windows Media Player does not recognize blank CD
  5. Click Next to proceed.
  6. Windows will scan the PC for optical drive issues and suggest any fixes accordingly.
  7. If you get an error showing No DVD Playback device detected, the problem can be with your optical drive.

3. Use a different CD burning software

This may not be an ideal solution for those who want to use Windows Media Player as their primary burning tool. However, sometimes Windows Media Player doesn’t recognize a blank CD.

Now if you are okay with using a different burning software to burn the disc, we strongly suggest that you try out Ashampoo Burning Studio Free.

Most popular choice
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  • Burns CD/DVD/Blu-Ray
  • Rips audio to various formats
  • Make CD covers and labels

4. Update the Optical Drive Driver

Outdated drivers are usually not compatible with the new version of the OS. As for the external optical drives, the manufacturers may release new updates fixing any bugs or glitches. Here is how to update your drivers:

  1. Type Device Manager in the Search/Cortana bar and hit Enter.
  2. From the Device Manager, scroll-down to DVD/CD-ROM drives and expand it. Right-click on the drive and select Update Driver.
    update driver Windows Media Player does not recognize blank CD
  3. Select Search automatically for updated driver software option.
    search automatically for updated driver software Windows Media Player does not recognize blank CD
  4. Wait for the Windows to search for any driver update. Windows will automatically download and install any new drivers.
  5. Restart your PC and check for any improvements.

Alternatively, you can use third-party tools such as TweakBit Driver Updater to automatically update all outdated drivers on your system with just a couple clicks.

    –  Get now Tweakbit Driver Updater

Disclaimer: some functions of this tool might not be free


5. Remove and reinstall IDE/ATAPI driver

If Windows Media Player doesn’t recognize a blank CD the problem might be an outdated IDE/ATAPI controller driver. Most of the time, you don’t need to update IDE/ATAPI drivers manually as it is handled by the OS automatically. However, you can try reinstalling the driver.

  1. Open Device Manager from the Cortana/Search bar.
  2. In the Device Manager, expand IDE ATA/ATAPI controllers.
  3. Right-click on Standard SATA AHCI Controller and select Update. Do this for any other SATA driver under this section.
  4. If no updates are found for this driver, right-click on the Standard SATA AHCI Controller and select Uninstall.
    uninstall device Windows Media Player blank CD can't read
  5. Restart your PC. Windows will automatically reinstall the uninstalled drivers after the restart.

6. Check your CD / Optical Drive

If you have an internal or external optical drive, it is possible that your CD drive is at fault here. Now, this is the last way to resolve this problem, but if nothing works, you might want to consider the hardware failure as the cause.

For external CD drive, try connecting to another PC. If it doesn’t work, you may have to send it for repair.

There are some solutions that you can try if Windows Media Player doesn’t recognize a blank CD. If any of these solutions worked for you, let us know in the comment section below.

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