Windows Media Player doesn’t show video? Try these solutions

Madalina Dinita
by Madalina Dinita
Former Managing Editor
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Affiliate Disclosure

  • Windows Media Player has been the built-in video player for Windows for many years now.
  • Users have reported that sometimes Windows Media Player doesn't show video.
  • One solution would be to try a new video player. Take your pick from our dedicated Video Hub.
  • If you need more help with your PC, our Troubleshooting page is here for you.

Windows Media Player is the default media player on Windows, however, many users reported that Windows Media Player doesn’t show video only audio. According to users, they can only hear audio, and today we’re going to show you how to fix this problem.

What do I do if Windows Media Player doesn’t show video?

  1. Use a third-party media player
  2. Enable Now Playing window
  3. Reinstall Windows Media Player

1. Use a third-party media player

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2. Enable Now Playing window

Sometimes Windows Media Player doesn’t show video only audio if the Now Playing window is hidden. However, you can easily fix that.

There is an option located at the lower right of the Media Player named Switch to now playing. By playing a video and clicking on this option you will reveal the Now Playing window.

Windows Media Player doesn't show video only audio now playing

If after doing this, the problem still persists you will need to run the Windows Media Player troubleshooter in order to fix this problem.


3. Reinstall Windows Media Player

  1. To uninstall the Windows Media Player type in the search field Windows features. Select Turn Windows features on or off.
    turn windows features on or off Windows Media Player no video
  2. Scroll to the Media Features and remove the check mark next to Windows Media Player.
    windows features Windows Media Player doesn't show video only audio
  3. Click OK and reboot the computer.

After your PC restarts, you need to install Windows Media Player once again.

  1. Open Windows Features window as we showed you above.
  2. Scroll to the Media Features and check Windows Media Player.
  3. Click OK to save changes and restart your PC.

If Windows Media Player doesn’t show video only audio, perhaps there’s a glitch with the application. Several users reported that they fixed the issue simply by reinstalling the Windows Media Player.

After doing that, you should have Windows Media Player reinstalled and ready to use.


If Windows Media Player doesn’t show video only audio on your PC, be sure to try all of our solutions and let us know if any of our solutions helped you fix this problem.


Editor’s Note: This post was originally published in March 2019 and has been since revamped and updated in September 2020 or freshness, accuracy, and comprehensiveness.

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