Windows Store app update issue is being investigated

Costea Lestoc By: Costea Lestoc
2 minute read
Something bad happened Windows Store error

Home » News » Windows Store app update issue is being investigated

You may already be aware that Microsoft just updated the Windows Store, but may not know how some users are reporting difficulties in updating apps with Windows 10 PCs and Mobile. In case you are trying to download, install or update the apps from the Windows Store, you might get error 0x80073CF9. Microsoft is already aware of this situation and is currently investigating it.

As a quick reminder, we published a dedicated troubleshooting article on how to fix Windows Store error 0x80073CF9. The good news is that this error randomly affects users. So, until Microsoft fixes this issue for all users, you can also follow the troubleshooting steps listed in that article to fix the problem.

Could the bug be related to the new Microsoft Store?

While users assumed it’s related to the new Microsoft Store, it looks like it has really nothing to do with the new Windows Store update.

The company is now working to fix the issue and stated how the problem is related to a server-side bug affecting all devices. This was noted by Microsoft’s senior employee who said that the company is seeing the error on RS3 as well and is currently being investigated.

Windows 10 devices running Redstone 2, Redstone 3, and Redstone 4 are affected

It looks like Windows 10 devices running the versions of the operating systems mentioned above are all affected by this server-side Windows Store bug. As such, you are not able to update first-party apps including Windows Store, Skype, Outlook Mail & Calendar anymore.

There’s not much to do now other than wait for Microsoft to find a fix for this bug. Meanwhile, you can try the new rebranded Microsoft Store which comes with a revamped logo as well which replaced the original logo of the Windows Store.

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