5 Ways to Fix Unknown USB Device Port Reset Failed Error

Port reset can fail due to old or broken USB device

by Henderson Jayden Harper
Henderson Jayden Harper
Henderson Jayden Harper
Passionate about technology, Crypto, software, Windows, and everything that is computer-related, he spent most of his time developing new skills and learning more about the tech world. He... read more
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Vlad Turiceanu
Vlad Turiceanu
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Passionate about technology, Windows, and everything that has a power button, he spent most of his time developing new skills and learning more about the tech world. Coming... read more
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  • A broken or outdated USB driver can cause errors.
  • Switching to another USB port can help detect where the issue is occurring.
  • Disabling Fast startup will prevent selective suspension for USB devices.
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Many errors can occur while using the USB device with your computer, making it difficult for the computer to read the device. One of the errors users complain about is the Windows USB port reset failed that appears in the device manager while the computer is trying to read the device.

In addition, receiving an error message such as this indicates that your USB device won’t work properly or won’t be detected by your computer.

Several causes for the Unknown USB device descriptor request failed error on your device. However, the causes may differ on different devices, but USB errors are usually due to hardware issues, driver issues, and lots more.

Fortunately, there are some methods you can use to fix the Windows USB port reset failed error and other related errors like Unknown USB device port reset failed USB C.

This article will discuss the causes of the issues and how to solve the problem to prevent further occurrences.

What does Unknown USB device port reset failed mean?

The Unknown USB device port reset failed is an error message on the USB device descriptor. Whenever the descriptor responds with a failed error message, It indicates that it is not able to recognize a USB device or the USB device won’t function properly.

In short, the error message in the USB descriptor means something is wrong with the USB device. As a result, the computer can’t initiate it.

Why does port reset fail?

  • Broken or old USB drivers: When the USB driver is old or broken, it’ll prompt many errors and prevent the computer from reading.
  • Selective disable: Windows initiates the selectively disable mode to save power. However, if the program prevents USB activities, it can cause issues with the computer accessing it.
  • Broken USB device: Many things can happen to the USB device if it falls or gets tampered with. Hence, it can prevent it from functioning.

How do I fix Unknown USB Device Port Reset Failed in Windows 11?

1. Try the USB device on another USB port

One way to determine where the problem lies is to plug the device into another USB port. If it works perfectly, then the issue is with the port. Peradventure it doesn’t work, then the device may be broken.

We recommend you try using the USB device on another computer to be sure if it’s broken or not.

2. Uninstall the USB drivers

  1. Click Start and open the Device Manager.
  2. Click the drop-down button for Universal Serial Bus Controllers.
  3. Right-click on Unknown USB Device (Port Reset Failed) and click on Uninstall to remove the device.
  4. Restart your PC. (Windows will reinstall the device automatically on startup)

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3. Update the Generic USB Hub Drivers

  1. Click Start and open the Device Manager.
  2. Click the drop-down button for Universal Serial Bus Controllers.
  3. Right-click on the Generic USB Hub device and select Update Driver.
  4. Select Browse my computer for driver software and select Let me pick from a list of device drivers on my computer.
  5. Tick the box for Show compatible hardware and tap on Generic USB Hub.
  6. Then, Click on the Next button.
  7. Repeat steps 3-5 to update driver software for every Generic USB Hub.

It is a perfect fix for the USB hub that failed to reset the code 43 error. Users can read through our article on how to update drivers in Windows 10/11.

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4. Disable Fast Startup

  1. Click Start and type in power plan.
  2. Select the Choose a power plan option.
  3. Click on Change Plan Settings and select Change Advanced Power Settings.
  4. Expand the USB Settings, select the USB selective suspend settings, and tap on the Plugged in option.
  5. Select Disabled from the drop-down menu.
  6. Click on Apply, then OK.

It will disable Fast Startup and help fix the unknown USB device error.

5. Switch to a new USB device

After trying the above fixes and still being unable to solve the problem, we recommend you switch to a new USB device.

What is error code 43 in USB?

The error code 43 in USB is a somewhat straightforward error indicating that Windows detected an error in the USB device.

As a result, Windows has shut down the device’s operation, preventing it from running on the computer.

Furthermore, it indicates that a driver component in the USB device informs Windows about a fault in the device. Consequently, it can prompt the Unknown USB device port reset failed code 43 Windows 10 in Windows.

Nonetheless, you can check our article about how to create a bootable USB drive for Windows 11. Also, we recommend you read about how to boot from USB in Windows 10.

Leave your comments and suggestions in the section below. We’d love to hear from you.

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