Xbox Live keeps asking for password [GUARANTEED FIX]

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xbox live keeps asking for password

Home » Fix » Xbox Live keeps asking for password [GUARANTEED FIX]

Users of Xbox One have reported that Xbox Live keeps asking for password. This can be an annoying issue since you have to log in each time you want to play something, but in today’s article, we’ll show you how to fix this problem once and for all.

Every time I turn on my Xbox it wants me to sign in. I put in my email and password. After I hit the check box to remember the password, an error message pops up saying that my email or password is incorrect. However, it still allows me to connect and play online, it just does not remember the info each time.

What to do if Xbox Live keeps asking me for password?

1. Restart Xbox One

xbox controller Xbox live keeps asking for password

  1. Hold press the Xbox button right at the middle of the controller. This will open the Power Center on Xbox One.
  2. Then, select the Restart Console and then select Restart to confirm.
  3. After Xbox One restarts, try sign in once more.

2. Clear the cache

clear xbox one cache Xbox live keeps asking for password

  1. On your controller, press on the Guide button. Then, navigate to Settings.
  2. Select System Settings.
  3. Choose the Memory or Storage Option.
  4. Highlight a storage device of your choice and Press Y on your controller.
  5. Choose the Clear System Cache option.
  6. Restart your Xbox One Console using steps in the solution above.

3. Restore all Factory Settings

factory settings Xbox live keeps asking for password

  1. Press the Xbox button, this will open the guide.
  2. Select Settings and navigate to System Settings then Console Info.
  3. Select the Reset Console option.
  4. After step 3, two options will pop up on your screen.
    • Reset but keep my apps and games: this option will reset the OS and will help you delete any corrupt data but it will keep your apps and games
    • Reset and remove all: this option reset all the settings back to default and removes everything including saved games, games, apps and user data

4. Delete your Profile on Xbox One Console

delete xbox profile Xbox live keeps asking for password

  1. Delete your Profile.
  2. Clear your System Cache by following the steps in Solution 2.
  3. Restart your Xbox as it is done in Solution 1.
  4. Download your Profile again then check if the issue persists.

5. Remove your account and Add again to your Console

remove xbox one account Xbox live keeps asking for password

  1. Remove account from Console.
    • Press the Xbox button, this will open the guide.
    • Select Settings and navigate to System Settings then Select Remove accounts.
    • Select your account and confirm.
  2. Restart Xbox One
    • Hold press the Xbox button right at the middle of the controller, this will open the Power Center of Xbox One.
    • Select the Restart Console and then select Restart also.
  3. Add your account to Console again.
    • Press the Xbox button, this will open the guide.
    • Select the Sign In option and then Select Add New.
    • Input the email address and password of your Microsoft account.
    • Follow the onscreen instruction to personalize your settings.

With these solutions, you should be able to resolve the Xbox live keeps asking for password issue.

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